Ericka Escobar

I always make sure to take my Nissan to criswell in germantown. It’s always quick service and great customer service. germantown. It’s always quick service and great customer service. More

by okraiders212121 Verified Customer Verified Customer

Report | Print

Customer service is always excellent, staff go above and beyond to ensure the work is done right the first time and to return the vehicle to me as quickly as possible. beyond to ensure the work is done right the first time and to return the vehicle to me as quickly as possible. More

by pzapata01 Verified Customer Verified Customer

Report | Print

The work was done quickly and efficiently. The only complaint that I have is that I was told the services that I needed to get done, but when I picked up my car the services were on the checkl The only complaint that I have is that I was told the services that I needed to get done, but when I picked up my car the services were on the checklist but I didn't have a price break down, which I want for the services which I hope to do in the near future. If someone could send that information by email to me, that would be great! Thank you! More

by johnhoward71 Verified Customer Verified Customer

Report | Print

Great staff, answered all our questions, and definitely worked well with our family. Love them! worked well with our family. Love them! More

by JOSE.VIERA0865 Verified Customer Verified Customer

Report | Print

I was having an issue with my vehicle that was not common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce a common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce and his team always provide great customer service and make sure my vehicle is safe to drive. More

by pzapata01 Verified Customer Verified Customer

Report | Print

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs should treat their loyal customers. Like VIPs More

by KERRYGFLEMING Verified Customer Verified Customer

Report | Print

I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership. The Service Manager was very responsive. I am very satisfied with the dealership. More

by mszwed0 Verified Customer Verified Customer

Report | Print

Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. I was just hoping I would be out in under 3-4 hours but was estatic I was out in 1 hour. Nice job criswell 👍 More

by clayja1 Verified Customer Verified Customer

Report | Print

The service department is efficient and courteous. My car is always ready in a timely manner. My car is always ready in a timely manner. More

by jwolfgram Verified Customer Verified Customer

Report | Print

I had an appointment for an oil change and tire rotation. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. However, these simple tasks took 4 hours to complete, with no one letting me know it was going to take that long. More

by ALBERTACQUAYE Verified Customer Verified Customer

Report | Print