Ericka Escobar
Ericka Escobar at Criswell Nissan

Ericka Escobar

Service Advisor eescobar@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.5
161 Reviews

Service Advisor 240-364-7237 eescobar@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.5

161 Reviews

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161 Reviews of Ericka Escobar

May 25, 2025

Dealership Rating
Employee Rating

Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 26, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

May 19, 2025

Dealership Rating
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I always make sure to take my Nissan to criswell in germantown. It’s always quick service and great customer service. More

by okraiders212121
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 20, 2025

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you are pleased with the results. We look forward to your next visit with us!

May 18, 2025

Dealership Rating
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The work was done quickly and efficiently. The only complaint that I have is that I was told the services that I needed to get done, but when I picked up my car the services were on the checkl More

by johnhoward71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 20, 2025

Criswell Nissan responded

Thanks for sharing this feedback. Your comments have been forwarded to our team. We look forward to helping you keep your vehicle well maintained and in great running condition.

May 18, 2025

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Customer service is always excellent, staff go above and beyond to ensure the work is done right the first time and to return the vehicle to me as quickly as possible. More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 20, 2025

Criswell Nissan responded

100% satisfaction is our goal, and it's rewarding to know you can count our top notch team to deliver excellent service each time you visit our dealership. We look forward to seeing you soon!

May 13, 2025

Dealership Rating
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Great staff, answered all our questions, and definitely worked well with our family. Love them! More

by JOSE.VIERA0865
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 13, 2025

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the standout service you received at Criswell. We look forward to the next opportunity to work with you!

May 11, 2025

Dealership Rating
Employee Rating

I was having an issue with my vehicle that was not common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce a More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

May 12, 2025

Criswell Nissan responded

Our top notch team is here to help, and it's wonderful to know you can count on us to provide excellent customer care and high quality vehicle service each time you bring your vehicle in for maintenance. We value the opportunity to work with you and welcome you to give us a call or stop by if anything else comes up.

March 29, 2025

Dealership Rating
Employee Rating

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs More

by KERRYGFLEMING
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Mar 31, 2025

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the first class service you received while working with our friendly and professional team. We value your business and look forward to your next visit with us.

February 18, 2025

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I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership. More

by mszwed0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Feb 18, 2025

Criswell Nissan responded

It's great to see we met your expectations! Thanks again for choosing Criswell, and don't hesitate to reach out if we can be of service to you in the future.

February 02, 2025

Dealership Rating
Employee Rating

Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. More

by clayja1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Feb 03, 2025

Criswell Nissan responded

It's wonderful to know we exceeded your expectations! We value your business and hope to see you again when your vehicle is due for its next routine service visit.

January 20, 2025

Dealership Rating
Employee Rating

The service department is efficient and courteous. My car is always ready in a timely manner. More

by jwolfgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Jan 20, 2025

Criswell Nissan responded

It's great to see you can rely on our top notch team to provide a simple and seamless service event each time you visit. We value your business and look forward to seeing you soon!

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