Erik Bucchi | Page 2

From the time my wife and I pulled into the lot, we were met by friendly people. We were not swamped by hungry sales people, but by people that were interested in helping us find a vehicle that met our need met by friendly people. We were not swamped by hungry sales people, but by people that were interested in helping us find a vehicle that met our needs. We had an appointment to meet with a gentleman named Karan. Karan's friendly smile and warm greeting was reassuring and having been in the car sales business, I legitimately felt that Karan was more interested in "helping" us find a car that met our needs instead of just trying to make a sale. Having done some homework on the Subaru brand, we had questions about three different models. Karan answered our questions and offered to show us each model and even test drive each one. He knew we would take a lot of his time, but he never displayed any sign of impatience. We did test drive two of the three vehicles during which he explaind all of the features each model offered and demonstrated them as well. Once we decided we had our questions answered, Karan even suggested we go into the break room, have a free cup of coffee or hot chocolate and decide what we would like to do next. We decided on a model and what features (bells and whistles) we wanted and went to discuss this with Karan. Again, he patiently went over each item and answered the extra questions we had. Then came the part everyone dreads! We talked price. Karan explained the Richard Lucas pricing method. We asked questions, suggested a different price. He talked to whomever it is in the dealership that authorizes price negotiations and we settled upon what my wife and I as well as the dealership felt was a fair and equitable price for the vehicle we wished to purchase. It was amazingly easy to deal with Karan! Now we went to see the finance manager, Eric. As stated, having been in the car business, I knew Eric had extra items to sell and I wondered how Eric would approach this. Eric started by going over the vehicle we selected, explaining the contract and answering all our questions. He then interjected some add ons available, explaining them and the benefits each had to offer. Not in a pushy way, but in a way that made us feel comfortable talking to him. He again took his time to answer our questions and even suggested we take a less costly item that would meet our needs equally as well as the item I wanted to take. We discussed his suggestion, came to a decision, and my wife and I are now the HAPPY owners of a Subaru Forester!!! Our experience dealing with Karan and Eric was in a word, delightful!!! We never felt pressured or rushed. Both Karan and Eric were professional, knowledgeable, and personable. Once, when Karan was not sure about an item, he took the time to go get the answer. My wife and I had a truly amazing experience dealing with Karan and Eric! We most definitely recommend anyone looking to purchase a Subaru, contact Richard Lucas Subaru in Avenel, NJ and ask to work with Karan and Eric! It will be well worth your time to do so!!! More

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Such an amazing & efficient experience here. I felt taken care of every step of the way! I felt taken care of every step of the way! More

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We had a great experience with Rey! He’s very knowledgeable of the Subaru brand. Purchasing the vehicle was smooth and stress-free. He’s very knowledgeable of the Subaru brand. Purchasing the vehicle was smooth and stress-free. More

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Had a great experience with Gary at Richard Lucas Subaru. I was looking for an Outback with a very specific trim and color combination. There were only a handful such cars available in the US so Gary ordered I was looking for an Outback with a very specific trim and color combination. There were only a handful such cars available in the US so Gary ordered one for me from the manufacturer. The car arrived on time and as expected and the financial negotiation was smooth and fair. Overall a very positive and smooth process. More

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Great experience buying a car with richard lucas subaru. Made for a quick and painless experience negotiating. Made for a quick and painless experience negotiating. More

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Renaldo modernel was great working with him was a pleasure he answered all my questions was very knowledgeable made the whole process easy and pleasant pleasure he answered all my questions was very knowledgeable made the whole process easy and pleasant More

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Our salesman, Zeke Farraj, was great to work with when buying my first Subaru. He was excellent in helping us through the process of buying a new car and making sure we were with our choice. I would high buying my first Subaru. He was excellent in helping us through the process of buying a new car and making sure we were with our choice. I would highly recommend him. More

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Had a fantastic experience with Garry of Richard Lucas Subaru dealership. Very informative and attentive to me and my family’s wants and helped guide us. The dealership has a fantastic team more than will Subaru dealership. Very informative and attentive to me and my family’s wants and helped guide us. The dealership has a fantastic team more than willing to help us figure out a plan to fit our budget(thanks Jack and Erik!). Big thanks to Garry for all the hard work he put in to help us buy our Subaru Forester! More

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I just bought/leased my 3rd Subaru from Richard Lucas. This time was a little more stressful than last since I am having financial difficulties like a lot of folks. . Garry, sales consultant, made the sa This time was a little more stressful than last since I am having financial difficulties like a lot of folks. . Garry, sales consultant, made the sale easy. He worked within my price range and that alone was a challenge. Garry is super patient. Funny too. I changed my mind several times and that was OK with him. Garry went above and beyond to get me the vehicle I was looking for. I’ve worked with three different sales consultants in the past with good success at Richard Lucas and I will certainly go back to Garry in three years when my lease is up! A big shout out to Jack, Garry’s sales manager. They worked together easily to make my experience stellar! No one has coached me to give this great review. Don’t forget Richard Lucas when you are looking for your next Subaru or any other car for that matter. Make sure you ask for Garry! More

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