Erik Coxwell | Page 14

I have dealt with this dealership before. Would recommend without a doubt. My car was on the lot with the color I wanted. I love my Corolla Cross. Thank you again Would recommend without a doubt. My car was on the lot with the color I wanted. I love my Corolla Cross. Thank you again More

by pk.kellerman123 Verified Customer Verified Customer

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It was by far the worst experience I have ever had I have purchased two cars from them in the last 3 years and when I tell you they refused to do anything for me when it came to manufacture warranty. I spent purchased two cars from them in the last 3 years and when I tell you they refused to do anything for me when it came to manufacture warranty. I spent over 4 hours on July 26th 2023 for them to change my battery which was dead no reason why the car is 2 years old this month and to calibrate my back up camera which just stopped working and to find out why my sun roof rubber is deteriorating and have them fix it. They wanted to charge me for $240 for a diagnostics test (once again manufactured warranty). Then I asked about the paint on my car cause it is starting to chip once again car is only 2 years old. Manger responded with oh nothing we can do for that they won’t cover that ( once again Manufactured Warranty should still cover the clear coat and all) Then I had also asked them to check the fluids and breaks on the car guess what that wasn’t done either. The service manager was useless no help whatsoever just kept being told the word NO!! There is a problem I know everyone is money hungry and by all means good for you but when there is a MANUFACTURE warranty then you should be able to still use it. I will never come back here for service at all because of the lack of service that I was given by the manager and the service rep was just as bad neither one of them wanted to hear what I had to say. The service manager just said what he said and walked away like thanks no problem. Then to top it off I wasn’t contacted about anything within the time about what was going on with my I had to keep asking and still getting no answers. Best part I have a dash camera in my car so I’m seeing what is going on in the garage some of the mechanics are just standing around and this is why it takes 4 hours to change a battery which takes 10-15 min at the most to swap out and to re calibrate the back up camera might take what no more than an hour if that good to know this is what I waisted my time for at this dealership cause now I had to go to another dealership to make sure my car fluids and breaks were good because they couldn’t do all that in the 4 hours they had my car. More

by browneyedbaby095 Verified Customer Verified Customer

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Fernando, is the best there is when it comes to making you feel comfortable and ensuring confidence in your decision with the finance department. you feel comfortable and ensuring confidence in your decision with the finance department. More

by DJLEVINE14 Verified Customer Verified Customer

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Very personal gentile man very kinda and knowledgeable. .He helped us set up the phone in the car .He helped us set up the phone in the car More

by QUEENZNY217 Verified Customer Verified Customer

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The best the best the best the best very nice and knowledgeable and help us alot on how to work the car knowledgeable and help us alot on how to work the car More

by QUEENZNY217 Verified Customer Verified Customer

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As an experienced car buyer, Al Hendrickson exceeded my expectation. Eric and Jr were exceptional. expectation. Eric and Jr were exceptional. More

by pdricky Verified Customer Verified Customer

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We've dealt with Al Hendrickson Toyota for a very long time. We enjoy working with Dexter who is always helpful and friendly. time. We enjoy working with Dexter who is always helpful and friendly. More

by pambailey720 Verified Customer Verified Customer

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This dealership is always very accommodating and willing to be flexible whenever we need service to be flexible whenever we need service More

by Mark.Hoppe Verified Customer Verified Customer

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I have been a client for 25 years and have always had an amazing experience. The staff is kind, friendly and go above and beyond to assist me and make my purchase experience fantastic. Yesterday, Scott, E amazing experience. The staff is kind, friendly and go above and beyond to assist me and make my purchase experience fantastic. Yesterday, Scott, Eric, Chuck, Winston and Paul were just wonderful, I am very happy with our new cars and grateful for all the hard work. I highly recommend Al Hendrickson. More

by GILDA283 Verified Customer Verified Customer

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I drove nearly 100 miles to Hendrickson Toyota and very happy that I did. Even though we couldn't close a deal on my first visit, they were very professional thanking me for visiting their dealership. Afte happy that I did. Even though we couldn't close a deal on my first visit, they were very professional thanking me for visiting their dealership. After multiple texts we came to an agreed deal and I took the ride back down to complete my purchase. Best part, there was no pressure sale, and everyone I met there were very courteous. More

by KENK330 Verified Customer Verified Customer

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