Erik Coxwell | Page 13

Great dealership to deal with, smooth process. Explained everything in detail didn’t feel rushed. Explained everything in detail didn’t feel rushed. More

by CAP_JAMES Verified Customer Verified Customer

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They ripped me off. Over charged me and made me argue for 4 hours. The prices are lies and changed constantly. Over charged me and made me argue for 4 hours. The prices are lies and changed constantly. More

by Bgoldstein941 Verified Customer Verified Customer

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Excellent people to work with. We highly recommend purchasing your next new or preowned vehicle from this dealership. We highly recommend purchasing your next new or preowned vehicle from this dealership. More

by beckk Verified Customer Verified Customer

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Erik, is incredibly helpful. Not only is his knowledge top notch, but his professionalism goes unmatched. I could not be more thankful for his help as well as the rest of the Not only is his knowledge top notch, but his professionalism goes unmatched. I could not be more thankful for his help as well as the rest of the staff. More

by DJLEVINE14 Verified Customer Verified Customer

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you screwed up my paperwork. the license was supposed to be transferred from my old car to the new, but instead, even though they did put the old plate on the new car, they order the license was supposed to be transferred from my old car to the new, but instead, even though they did put the old plate on the new car, they ordered a new plate for me, which cost me hundreds of dollars. More

by maththaios Verified Customer Verified Customer

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Henry was responsive and professional. Henry communicated clearly and made my process smooth. I would highly recommend. Henry communicated clearly and made my process smooth. I would highly recommend. More

by DJLEVINE14 Verified Customer Verified Customer

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I have dealt with this dealership before. Would recommend without a doubt. My car was on the lot with the color I wanted. I love my Corolla Cross. Thank you again Would recommend without a doubt. My car was on the lot with the color I wanted. I love my Corolla Cross. Thank you again More

by pk.kellerman123 Verified Customer Verified Customer

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It was by far the worst experience I have ever had I have purchased two cars from them in the last 3 years and when I tell you they refused to do anything for me when it came to manufacture warranty. I spent purchased two cars from them in the last 3 years and when I tell you they refused to do anything for me when it came to manufacture warranty. I spent over 4 hours on July 26th 2023 for them to change my battery which was dead no reason why the car is 2 years old this month and to calibrate my back up camera which just stopped working and to find out why my sun roof rubber is deteriorating and have them fix it. They wanted to charge me for $240 for a diagnostics test (once again manufactured warranty). Then I asked about the paint on my car cause it is starting to chip once again car is only 2 years old. Manger responded with oh nothing we can do for that they won’t cover that ( once again Manufactured Warranty should still cover the clear coat and all) Then I had also asked them to check the fluids and breaks on the car guess what that wasn’t done either. The service manager was useless no help whatsoever just kept being told the word NO!! There is a problem I know everyone is money hungry and by all means good for you but when there is a MANUFACTURE warranty then you should be able to still use it. I will never come back here for service at all because of the lack of service that I was given by the manager and the service rep was just as bad neither one of them wanted to hear what I had to say. The service manager just said what he said and walked away like thanks no problem. Then to top it off I wasn’t contacted about anything within the time about what was going on with my I had to keep asking and still getting no answers. Best part I have a dash camera in my car so I’m seeing what is going on in the garage some of the mechanics are just standing around and this is why it takes 4 hours to change a battery which takes 10-15 min at the most to swap out and to re calibrate the back up camera might take what no more than an hour if that good to know this is what I waisted my time for at this dealership cause now I had to go to another dealership to make sure my car fluids and breaks were good because they couldn’t do all that in the 4 hours they had my car. More

by browneyedbaby095 Verified Customer Verified Customer

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Fernando, is the best there is when it comes to making you feel comfortable and ensuring confidence in your decision with the finance department. you feel comfortable and ensuring confidence in your decision with the finance department. More

by DJLEVINE14 Verified Customer Verified Customer

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Very personal gentile man very kinda and knowledgeable. .He helped us set up the phone in the car .He helped us set up the phone in the car More

by QUEENZNY217 Verified Customer Verified Customer

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