Erik Estrella

The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations and started reprimanding Darren Lusane in front of me. Then he made some remarks to me how he did not need my business, good luck and angrily walked away. Very unprofessional individual. More

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The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations and started reprimanding Darren Lusane in front of me. Then he made some remarks to me how he did not need my business, good luck and angrily walked away. Very unprofessional individual. More

by SRMH2008 Verified Customer Verified Customer

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Great experience, Sal and Erik were personable and helped work out a deal on the specific vehicle I needed. work out a deal on the specific vehicle I needed. More

by MELODJJJJ Verified Customer Verified Customer

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Very professional This is my 3rd car lease since 2021 it always has been a great experience. Thank you Erick it always has been a great experience. Thank you Erick More

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Monday, April 28 I acquired an NX 250 Lexus at the Lexus dealer in Pembroke Pines. Everything went well, but while signing the lease papers, three details were missing: • Lexus all-weather cargo mat • dealer in Pembroke Pines. Everything went well, but while signing the lease papers, three details were missing: • Lexus all-weather cargo mat • Lexus cargo net • Wheel locks I’ve been repeatedly assured that they would arrive within 3 days. It’s now been 8 days, and I was even told that the parts were inside the car on the day of closing. What do you think? More

by EHER307 Verified Customer Verified Customer

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Great service in and out fast super fast service sells was also great did everything efficient was also great did everything efficient More

by Tudaddy Verified Customer Verified Customer

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Great service Erik Estrella has been my salesperson since I leased my first Lexus, back in 2021. I just upgraded it to my 3rd lease. And as always great service through the entire process. since I leased my first Lexus, back in 2021. I just upgraded it to my 3rd lease. And as always great service through the entire process. More

by maggie.davila Verified Customer Verified Customer

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Erik was my sales person and he was so professional and warm, good customer service I enjoyed working with him. warm, good customer service I enjoyed working with him. More

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Erik was very knowledgeable and helpful, he has a warm a personality very professional, It was a great experience working with him. personality very professional, It was a great experience working with him. More

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I worked with Erik Estrella and Erik was very professional and very responsive with any questions I had. I would definitely recommend Lexus of Pembroke Pines and Erik as a sales consultant. professional and very responsive with any questions I had. I would definitely recommend Lexus of Pembroke Pines and Erik as a sales consultant. More

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