Everything was great. The car was what I wanted. Erik did
a great job he took his time and got me what I wanted......thank you
a great job he took his time and got me what I wanted......thank you
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by Rachel
Verified Customer
Verified Customer
Jan 28, 2021 -
Lexus of Pembroke Pines responded
We are delighted that you left Lexus of Pembroke Pines with your perfect fit! Thank you for taking the time to review us and highlight Erik's great work. We wish you many safe and happy miles in your new car!
Dec 09, 2023 -
Rachel responded
Andres G. was my service consultant. He was professional and found the solution to my tire issue the car has and communicated back to me as soon as a possible.
Very helpful
Great service and attention to details, very happy with
the whole experience. Erik took great care of me and also very good friendly finance department.
the whole experience. Erik took great care of me and also very good friendly finance department.
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by Alex
Verified Customer
Verified Customer
Jan 25, 2021 -
Lexus of Pembroke Pines responded
Thank you, Alex, for leaving Lexus of Pembroke Pines a review! We will be sure to share your positive feedback with Erik and the rest of our team!
Felt quite comfortable with salesperson. He worked with
me and was very patient. He explained a lot of info to me. He was very kind and did not rush this senior citizen. Will recommend him to friends and f
me and was very patient. He explained a lot of info to me. He was very kind and did not rush this senior citizen. Will recommend him to friends and family.
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by KNETTE
Verified Customer
Verified Customer
Jan 07, 2021 -
Lexus of Pembroke Pines responded
Thank you for taking the time to review Lexus of Pembroke Pines. We strive to deliver a seamless and enjoyable sales experience and I am glad to see that Erik and Reinaldo both walked you through the process. Safe travels in your new vehicle!
Persistently amazing! Erik did all he could and more to
keep me as a customer. In the end die to his diligence, we closed that week!
keep me as a customer. In the end die to his diligence, we closed that week!
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by RGUGLIELMO73
Verified Customer
Verified Customer
Jan 04, 2021 -
Lexus of Pembroke Pines responded
It is wonderful to hear that Erik went above and beyond to ensure a great customer experience and a successful purchase. Thank you for giving Lexus of Pembroke Pines your business and taking the time to share your positive feedback. Have a wonderful day!
Thank you all for helping me with the process of buying
my new Lexus. The sales people were courteous and attentive and responsive to my questions.
my new Lexus. The sales people were courteous and attentive and responsive to my questions.
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by karen b.
Verified Customer
Verified Customer
Other Employees Tagged:
Kham Alexander
Dec 27, 2020 -
Lexus of Pembroke Pines responded
Karen, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!
What a terrible experience. Told me come see a specific
$70K car and I get here and don’t have it. It’s a terrible sales tactic and very unprofessional. What a way to disrespect a long term Lexus owner. Wo
$70K car and I get here and don’t have it. It’s a terrible sales tactic and very unprofessional. What a way to disrespect a long term Lexus owner. Would like to be contacted by used car manager to speak further.
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by ajaru86
Dec 28, 2020 -
Lexus of Pembroke Pines responded
I'm so sorry to hear that you had a disappointing visit with us. We don't run our business to mislead guests and would never want you to feel disrespected. I would be glad to speak with you about this further, unfortunately, I won't be able to find your contact information from this review. Please call me when you have a free moment. Thank you, Vladimir Keslin - General Manager - (954) 280-0679
Jeremy is the absolute best service advisor! He’s very
attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Al
attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Also, already know my next Lexus thanks to the beautiful loaner I was provided. Jeremy, you did that on purpose, hahaha!
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by Brooke S
Verified Customer
Verified Customer
Dec 07, 2020 -
Lexus of Pembroke Pines responded
Brooke, thank you for taking the time to leave us a review! Jeremy is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. It is always a pleasure to service your vehicle here, and we look forward to your next visit!
The experience was great. The process was fast and
efficient. Great customer service! We definitely love our car. We will be back. Thank you again
efficient. Great customer service! We definitely love our car. We will be back. Thank you again
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by gregory397
Nov 23, 2020 -
Lexus of Pembroke Pines responded
Gregory, thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your vehicle!
Great communication, answered all our questions and were
very helpful in making the purchase easy relatively quick. Very friendly and personable. Great team! Thanks for a great experience.
very helpful in making the purchase easy relatively quick. Very friendly and personable. Great team! Thanks for a great experience.
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by Cin1dav1
Other Employees Tagged:
Kazi Sofian,
Liz Vargas
, Moez, and Juan with insurance and Liz helping with phone and contacts
Sep 17, 2020 -
Lexus of Pembroke Pines responded
Congratulations on your new vehicle! It was a privilege to have been of assistance, and we are so happy to hear that the team earned your five-stars. Safe travels and we hope to see you back at Lexus of Pembroke Pines down the road!
Throughout the whole process was super professional and
accommodating to go beyond my needs. Luis the manager was also very helpful in finding the perfect car and deal for our budget.
accommodating to go beyond my needs. Luis the manager was also very helpful in finding the perfect car and deal for our budget.
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by Hector
Sep 01, 2020 -
Lexus of Pembroke Pines responded
Hector, thank you for the review! We are happy to hear that Luis provided the helpful service we pride ourselves on at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. Enjoy your newly purchased vehicle!