Erik Estrella
Erik Estrella at Lexus of Pembroke Pines
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Erik Estrella | Page 11

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
110 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.7

110 Reviews

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110 Reviews of Erik Estrella

January 28, 2021

Dealership Rating
Employee Rating

Everything was great. The car was what I wanted. Erik did a great job he took his time and got me what I wanted......thank you More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Lexus of Pembroke Pines responded

We are delighted that you left Lexus of Pembroke Pines with your perfect fit! Thank you for taking the time to review us and highlight Erik's great work. We wish you many safe and happy miles in your new car!

Dec 09, 2023

Rachel responded

Andres G. was my service consultant. He was professional and found the solution to my tire issue the car has and communicated back to me as soon as a possible. Very helpful

January 23, 2021

Dealership Rating
Employee Rating

Great service and attention to details, very happy with the whole experience. Erik took great care of me and also very good friendly finance department. More

by Alex
Recommend Dealer
Yes
Jan 25, 2021

Lexus of Pembroke Pines responded

Thank you, Alex, for leaving Lexus of Pembroke Pines a review! We will be sure to share your positive feedback with Erik and the rest of our team!

January 06, 2021

Dealership Rating
Employee Rating

Felt quite comfortable with salesperson. He worked with me and was very patient. He explained a lot of info to me. He was very kind and did not rush this senior citizen. Will recommend him to friends and f More

by KNETTE
Recommend Dealer
Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS

Jan 07, 2021

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. We strive to deliver a seamless and enjoyable sales experience and I am glad to see that Erik and Reinaldo both walked you through the process. Safe travels in your new vehicle!

December 31, 2020

Dealership Rating
Employee Rating

Persistently amazing! Erik did all he could and more to keep me as a customer. In the end die to his diligence, we closed that week! More

by RGUGLIELMO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Lexus of Pembroke Pines responded

It is wonderful to hear that Erik went above and beyond to ensure a great customer experience and a successful purchase. Thank you for giving Lexus of Pembroke Pines your business and taking the time to share your positive feedback. Have a wonderful day!

December 25, 2020

Dealership Rating
Employee Rating

Thank you all for helping me with the process of buying my new Lexus. The sales people were courteous and attentive and responsive to my questions. More

by karen b.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kham Alexander

Dec 27, 2020

Lexus of Pembroke Pines responded

Karen, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

December 10, 2020

Dealership Rating
Employee Rating

What a terrible experience. Told me come see a specific $70K car and I get here and don’t have it. It’s a terrible sales tactic and very unprofessional. What a way to disrespect a long term Lexus owner. Wo More

by ajaru86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 28, 2020

Lexus of Pembroke Pines responded

I'm so sorry to hear that you had a disappointing visit with us. We don't run our business to mislead guests and would never want you to feel disrespected. I would be glad to speak with you about this further, unfortunately, I won't be able to find your contact information from this review. Please call me when you have a free moment. Thank you, Vladimir Keslin - General Manager - (954) 280-0679

December 05, 2020

Dealership Rating
Employee Rating

Jeremy is the absolute best service advisor! He’s very attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Al More

by Brooke S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivera

Dec 07, 2020

Lexus of Pembroke Pines responded

Brooke, thank you for taking the time to leave us a review! Jeremy is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. It is always a pleasure to service your vehicle here, and we look forward to your next visit!

November 20, 2020

Dealership Rating
Employee Rating

The experience was great. The process was fast and efficient. Great customer service! We definitely love our car. We will be back. Thank you again More

by gregory397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Lexus of Pembroke Pines responded

Gregory, thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your vehicle!

September 17, 2020

Dealership Rating
Employee Rating

Great communication, answered all our questions and were very helpful in making the purchase easy relatively quick. Very friendly and personable. Great team! Thanks for a great experience. More

by Cin1dav1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kazi Sofian, Liz Vargas , Moez, and Juan with insurance and Liz helping with phone and contacts

Sep 17, 2020

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! It was a privilege to have been of assistance, and we are so happy to hear that the team earned your five-stars. Safe travels and we hope to see you back at Lexus of Pembroke Pines down the road!

August 31, 2020

Dealership Rating
Employee Rating

Throughout the whole process was super professional and accommodating to go beyond my needs. Luis the manager was also very helpful in finding the perfect car and deal for our budget. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Abrahams, Luis Llorens

Sep 01, 2020

Lexus of Pembroke Pines responded

Hector, thank you for the review! We are happy to hear that Luis provided the helpful service we pride ourselves on at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. Enjoy your newly purchased vehicle!

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