Luis Llorens

Lexus of Pembroke Pines has been an amazing experience. Aaron kept communication with me and made sure I arrived safe to the dealership. Aaron made sure I was ok while waiting for finance and explained my Aaron kept communication with me and made sure I arrived safe to the dealership. Aaron made sure I was ok while waiting for finance and explained my new Lexus More

by jddiaz96 Verified Customer Verified Customer

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Darren and Luis at Lexus Pembroke Pines are truly the best. Over the years they have demonstrated outstanding customer service, patiently answering every question and ensuring a truly enjoyable experienc best. Over the years they have demonstrated outstanding customer service, patiently answering every question and ensuring a truly enjoyable experience. Their professionalism and dedication not only made the process smooth but also left a lasting impression. I highly recommend them to any potential car buyer. More

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Ronald was very helpful and amazing. Thank you for all your help with getting me into my dream car. Thank you for all your help with getting me into my dream car. More

by brittanysavery Verified Customer Verified Customer

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Spoke in advance of visit with one of the managers to make sure dealer would honor National Lexus program. Did not want to waste time. Manager ended up assigning us to a sales associate who sent in adva make sure dealer would honor National Lexus program. Did not want to waste time. Manager ended up assigning us to a sales associate who sent in advance of visit video of the wrong car for the car invoice that manager emailed to us. Called manager who apologized and stated things happen, don't worry, come in and we'll get you what you want for the price you want. Arrived to showroom and met sales associate who was disinterested in helping lease the car of desire. Lack of knowledge on product and seemed lazy. Tried to upsell to more expensive model. Once ready to move forward with lease on desire car, was delivered much higher number than promised on phone. Typical hoodwink situation from dealer. Very unpleasant. Left dealership. Following day placed call to Craig Zinn, dealer owner and Vladimir Keslin, General Manager. NEVER received a call back from them or their assistant despite multiple attempts. Finally a new car sales manager called because they wanted to make some deal since we left. After a back and forth, we made a deal but the experience was very unpleasant and unprofessional. If you want to fight for a deal, come to this dealership but if you don't want to haggle and prefer great service and professionalism call JM Lexus who we dealt with in the pass and had good experiences. More

by MICHAEL@STARTEAMLTD.COM Verified Customer Verified Customer

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Everyone had a wonderful smile. Great Experience & outcome. Number one in my book. Favor & Blessings. Great Experience & outcome. Number one in my book. Favor & Blessings. More

by ohmadsd Verified Customer Verified Customer

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Aaron Johnson is excellent. Product knowledge was outstanding. Very responsive. I will seek him out for future transactions. Product knowledge was outstanding. Very responsive. I will seek him out for future transactions. More

by jnormsr Verified Customer Verified Customer

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Excellent service. Seamless transaction. So easy and quick. Andres delivered the vehicle and explaining everything perfectly to ensure I was familiar with the car befor Seamless transaction. So easy and quick. Andres delivered the vehicle and explaining everything perfectly to ensure I was familiar with the car before leaving. More

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Unreliable source. Swindled me into a deal without letting me know all the details. Ran my credit without permission. A+ for her persuasive skills. Gave me a very BAD d Swindled me into a deal without letting me know all the details. Ran my credit without permission. A+ for her persuasive skills. Gave me a very BAD deal ! More

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Great service as always, they had me in and out just as I like and made sure everything was still done accurately like and made sure everything was still done accurately More

by CHERI.HEWAN1 Verified Customer Verified Customer

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Andres was helpful, informative and did not rush us. The car we wanted ended up selling before we could make a decision. He was able to locate the exact car within 24 hours. I know this can’t always hap The car we wanted ended up selling before we could make a decision. He was able to locate the exact car within 24 hours. I know this can’t always happen but he really went above and beyond. More

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