Erik Estrella

Great service, super friendly staff, and they make you feel like VIP from start to finish. Smooth process, zero stress, and my Lexus came out looking and feeling amazing. Highly recommend! feel like VIP from start to finish. Smooth process, zero stress, and my Lexus came out looking and feeling amazing. Highly recommend! More

by VERONICA.DIAZ0384 Verified Customer Verified Customer

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Eriik was great and very helpful throughout the entire rade and purchase orocess. He took care of all of yhe outstanding issues i was concerned with. rade and purchase orocess. He took care of all of yhe outstanding issues i was concerned with. More

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Excellent dealer and beautiful cars. , everyone is attentive and kind , And the cars, the best. , everyone is attentive and kind , And the cars, the best. More

by TAZ_ZARATE Verified Customer Verified Customer

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Erik and Moez worked diligently to get me a great deal and I came out with a much better option than expected. and I came out with a much better option than expected. More

by Shaundria Verified Customer Verified Customer

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Never buy the Lexus before This is my best experience in my life Erick and Hosniel very nice person in my life Erick and Hosniel very nice person More

by INDI1287 Verified Customer Verified Customer

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Great service. Adviser knowledgeable, and very helpful. It was our first time getting my car serviced, and he helped me through the process.. Adviser knowledgeable, and very helpful. It was our first time getting my car serviced, and he helped me through the process.. More

by dsofficer Verified Customer Verified Customer

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Great experience. Smooth transaction. All professional and. Courteous. A team of sales fiancé and insurance so you leave with no worries. Smooth transaction. All professional and. Courteous. A team of sales fiancé and insurance so you leave with no worries. More

by MJD1620 Verified Customer Verified Customer

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I dealt with the internet team. Service was good to excellent. Excellent response times to establish a price, make a deposit and to get an appointment the next morning. Concierge Service was good to excellent. Excellent response times to establish a price, make a deposit and to get an appointment the next morning. Concierge met me as I pulled into the parking lot. The car was ready, but I had to wait about 45 minutes to see the F&I guy (Crespo). Some delay in that process because I had frozen my credit report and I had to unfreeze it. I had communicated with Marlon about joint ownership of the car, but apparently that did not get through to F&I. I kept the title in just my name to save time. After arriving home, I reported there was an error in my address ("SW" instead of "SE"). Haven't heard back regarding a resolution. Eric was fantastic taking care of the insurance. Sofia (I think that was her name) was fantastic providing an overview of the car features. I did make a credit card deposit of $1,000, but that credit has not yet been refunded (perhaps because of the holiday weekend). I am very pleased with the price and overall process (although it was not as easy or as fast as buying a Tesla). More

by WJB-Nole Verified Customer Verified Customer

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I found Lexus of Pembroke Pines very easy to deal with. They are very professional and made me feel like they appreciated my business. They are very professional and made me feel like they appreciated my business. More

by JJFISHER406 Verified Customer Verified Customer

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Unfortunately, it was not a smooth, easy or positive buying experience. There were gaps in communication by all team members, lack of clear information, and delays with receiving car. Even forgot to inc buying experience. There were gaps in communication by all team members, lack of clear information, and delays with receiving car. Even forgot to include a temp tag on the car after it was shipped to another state. Edson was friendly and did try to help. More

by KATHERINE H Verified Customer Verified Customer

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