Erika Anderson
Erika Anderson at Patrick Volkswagen
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Erika Anderson

Service BDC

Patrick Volkswagen

519 Washington Street
Auburn, MA 01501

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Erika Anderson

April 22, 2025

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Employee Rating

Inspection done and wiper blades changed. Explained why tires can’t be rotated. No problems at all! More

by jschectman
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2025

Patrick Volkswagen responded

Hi Chectman! Thank you for your visit! We're glad to hear everything went smoothly with your inspection and wiper blade replacement at Patrick Motors Volkswagen. We also appreciate your understanding regarding the tire rotation. Our team always aims to keep you informed and safe on the road.

April 01, 2025

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The service at Patrick Motors is impeccable. The staff is courteous, and the facility is clean and accommodating for those who may need to work while waiting for scheduled service to be complete More

by Audie
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Recommend Dealer
Yes

Other Employees Tagged: Igor Gama , Sarah Hall

Apr 01, 2025

Patrick Volkswagen responded

We're delighted to hear that you found the service at Patrick Motors Volkswagen impeccable and accommodating. Our team takes pride in providing a courteous experience, and we're glad it made your visit enjoyable! Safe travels!

March 29, 2025

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I have been doing business with Patrick Motors for ten years and I have never had a bad experience. And this last experience was excellent. More

by bill
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Recommend Dealer
Yes
Mar 31, 2025

Patrick Volkswagen responded

Thank you for your loyalty and continued support over the years! We're delighted to hear that your recent experience with Patrick Motors Volkswagen was excellent. Looking forward to serving you again in the future!

March 25, 2025

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Patrick Volkswagen is courteous, efficient, clean and professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years More

by jgrudzinskas
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Hall

Mar 26, 2025

Patrick Volkswagen responded

Thank you for the wonderful feedback! We're delighted to hear that Sarah and our service department at Patrick Motors Volkswagen have consistently provided exceptional care. We appreciate your loyalty over the years!

March 23, 2025

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Fast, efficient service with comfortable waiting area, have used loaners in the past with great service. More

by joyann3457
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Recommend Dealer
Yes
Mar 25, 2025

Patrick Volkswagen responded

Joyann, we're delighted to hear you enjoyed the fast and efficient service at Patrick Motors Volkswagen. It's great that our waiting area met your needs and that you've had positive experiences with our loaners in the past! Thank you for sharing your feedback!

March 19, 2025

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I had an appointment for an oil change. I was taken in early and finished in a timely manner! More

by Kmarinucci10
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Recommend Dealer
Yes
Mar 20, 2025

Patrick Volkswagen responded

Thank you for sharing your experience! We appreciate you visiting us here at Patrick Motors Volkswagen and hope to see you again in the future!

March 12, 2025

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Great guys, very informative and easy to work with in a low pressure environment. Highly recommend! More

by Blaccordx87
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Recommend Dealer
Yes
Mar 12, 2025

Patrick Volkswagen responded

Thank you for trusting Patrick Motors Volkswagen with your business! We hope to see you again next time!

February 01, 2025

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The customer service staff was excellent. The service was great and the car was ready when promised More

by nanthibs
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Hall

Feb 03, 2025

Patrick Volkswagen responded

We're so glad to hear it! Thank you for rating us five stars! – Patrick Motors Volkswagen

February 01, 2025

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Great service department. Easy online appointment process on their website. New facility with drive in garage to access the service area. More

by kmdjr68
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Recommend Dealer
Yes
Feb 03, 2025

Patrick Volkswagen responded

We're delighted to hear that you had a great experience with our service department at Patrick Motors Volkswagen! It's wonderful to know the online appointment process and new facility met your expectations. Thank you for sharing this feedback!

January 16, 2025

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Employee Rating

Very pleased with the staff and how I was treated. I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… More

by vwdriver
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith

Jan 16, 2025

Patrick Volkswagen responded

We're delighted to hear that our team at Patrick Motors Volkswagen was able to resolve your issue and provide excellent communication throughout the process. It's wonderful knowing you'll be returning for all your future needs, and we'll make sure Keith knows about your appreciation!

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