Erika Carlos
Erika Carlos at Fremont Toyota

Erika Carlos | Page 5

Sales

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

Contact Me
4.3
72 Reviews

Dealership Experience

11 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.3

72 Reviews

Write a Review

72 Reviews of Erika Carlos

February 27, 2022

Dealership Rating
Employee Rating

Since buying our 2009 Prius and 2012 Prius from Toyota, Maria Castillo is the only advisor we have come to trust and respect. Unfortunately a few week ago, my car battery died while I was working out of t More

by Kenneth D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kuldeep Brar , Claudia Aguila

Mar 01, 2022

Fremont Toyota responded

Hi Kenneth, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

July 22, 2021

Dealership Rating
Employee Rating

Never 👎 👎 👎. A lot of bogus. Will give u a new gen usb so u cannot figured out what’s the actual price of the car . They will be it extra thousand $ am& saying ohh it’s a market dealership value it’s a ha More

by MAYGEREMILLO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fahim Ahmad, Kamal Akbari, Fred, Michael. Mr. S , AJ

Jul 23, 2021

Fremont Toyota responded

Thank you for your feedback. We understand that your recent experience purchasing a vehicle at our store was not up to par. Our goal is to provide our customers with a vehicle they love at a price they love as well. We are sorry to hear that your time with us did not meet your expectations. If you would like to discuss this further feel free to reach out to Mark Hashimi, our General Manager, at markhashimi@fremonttoyota.com.

July 20, 2021

Dealership Rating
Employee Rating

I scheduled an appointment at 10am and it took them 30 minutes to check me in. They continually checked in people who came in AFTER me because supposedly my advisor was on the phone. This is why I stopped More

by NATILEONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kuldeep Brar , Claudia Aguila, I didn't work with the people in Sales, Finance or Internet Dept but I couldn't leave review without it.

Jul 26, 2021

Fremont Toyota responded

Thank you for leaving us your comments. We are sorry to hear your experience in the service drive was not up to par. We know your time is valuable and will use your feedback to improve in the future. Customer satisfaction is out top priority, and because of that, we would like the opportunity to make this right with you. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhasmimi@fremonttoyota.com. We appreciate your business and hope you have a great day.

June 04, 2021

Dealership Rating
Employee Rating

Ericka was so friendly, helpful and so professional I can see she loves to help people and has a good heart. Thank you Ericka for all your help. More

by PRLAP02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kourosh Ehsani

Jun 07, 2021

Fremont Toyota responded

Thanks for working with Ericka and the team. Enjoy the ride, and let us know if you need anything else!

May 04, 2021

Dealership Rating
Employee Rating

Thank you for helping my car to clean it up.It’s easy to take an appointment to service at the dealer in Fremont Totota,thanks again. More

by NCT1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roderick Buttram , Ritchell Garganera, Steve Sako

May 06, 2021

Fremont Toyota responded

Thank you for leaving us this review! We'll be sure to pass your compliments onto the rest of the team and look forward to serving you again in the future.

March 25, 2021

Dealership Rating
Employee Rating

Muy limpio el lugar y todos muy profecionales y atentos, pero como todo tenemos que aprender a bien also demas con respeto como lo han hecho con migo Muchas gracias More

by blue31968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Fawad, Robert Taguinod, IRENE CABANA, Veronica Suarez , Claudia Aguila, Jason Eder, Ritchell Garganera, Rick Osmani

Mar 26, 2021

Fremont Toyota responded

De nada. Gracias por elegir Fremont Toyota y esperamos verte de nuevo.

Mar 28, 2021

blue31968 responded

Muchas gracias

March 22, 2021

Dealership Rating
Employee Rating

Requested courtesy car washing during schedule service on booking, but the dealer ship didn't do. Others aspects are fair though people are nice. 25 word enough? More

by ZHONGQINGHUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Taguinod, Veer Singh , Pasha (PJ) Alimohammadi

Mar 23, 2021

Fremont Toyota responded

We appreciate the time you took to leave us your feedback. Please let us know if there is anything we can do to make your next visit with us a five star experience. Feel free to reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 10, 2021

Dealership Rating
Employee Rating

i didn’t expected that i can go home with a used car the day we came at the fremont toyota, roderick (salesman) was really helpful and trusted . Thank you More

by RLEVITA1829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roderick Buttram

Mar 11, 2021

Fremont Toyota responded

Great to hear! Thank you for taking the time to provide this feedback about working with Roderick! Enjoy your new car, and let us know if there is anything else you need.

October 15, 2020

Dealership Rating
Employee Rating

great deals and very helpful customer service and sales team, very well maintain of people skills and client helpful. would recomend to fri.Quick and efficient service and very a nice experience. Will be b More

by XIAOPENGUSA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Claudia Aguila, Fahim Ahmad

Oct 16, 2020

Fremont Toyota responded

Thank you so much for your review and feedback! We are very excited to hear that you had such a quick and efficient visit with our service team! We appreciate your business and look forward to seeing you again!

October 15, 2020

Dealership Rating
Employee Rating

I bought a brand new vehicle last week. The sales, Simon, who assisted me to find my ideal vehicle, answered all my questions patiently and gave me a good price. Moreover, I was impressed by the COVID polic More

by SYES90021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simon Dharmawan

Oct 16, 2020

Fremont Toyota responded

Thank you so much for your feedback! We are very excited to hear that you had such a great visit with us, from staying safe from COVID-19 to finding your new car! We wish you many happy miles in your new ride and look forward to seeing you soon!

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