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Erika Carlos
Erika Carlos at Fremont Toyota

Erika Carlos | Page 4

Sales

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

Contact Me
4.3
72 Reviews

Dealership Experience

11 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.3

72 Reviews

Write a Review

72 Reviews of Erika Carlos

June 21, 2023

Dealership Rating
Employee Rating

Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

May 26, 2023

Dealership Rating
Employee Rating

I could say that this is my second time buying Toyota and it is great! More

by ISELAWITRON29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 30, 2023

Fremont Toyota responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here at Fremont Toyota, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

April 05, 2023

Dealership Rating
Employee Rating

A+++ really good wait was a bit long but nonetheless it was a well done job! More

by ELIJAHD121517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MAGALE CRANDALL, Maria Castillo , Rodreick

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Apr 05, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 18, 2023

Dealership Rating
Employee Rating

Excellent service, courteous people. Maria took a time to explain any question I had. This place is clean too. More

by IKIPNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo , Ashley Onzo

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Mar 27, 2023

Fremont Toyota responded

Thank you for taking the time to leave such a kind review of your experience here at Fremont Toyota. We cannot thank you enough for your patronage, and we look forward to seeing you again in the future.

December 31, 2022

Dealership Rating
Employee Rating

It was amazing service thank you so much for your help. Will come back again More

by SUKHDEVSAHOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veer Singh , Claudia Aguila

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Jan 09, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

December 22, 2022

Dealership Rating
Employee Rating

Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More

by Fremontguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kuldeep Brar , Claudia Aguila

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Dec 27, 2022

Fremont Toyota responded

Thank you for visiting our dealership and for taking the time to share your thoughts with us. We’re sorry to know you weren’t completely satisfied with your visit and we would be happy to speak with you further to reach a resolution together. If you would, please contact Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com. Thank you.

September 14, 2022

Dealership Rating
Employee Rating

Very friendly people and E Z to work with them see Belal he is the best More

by NAMATMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naim Noori, Kuldeep Brar

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Sep 15, 2022

Fremont Toyota responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

July 28, 2022

Dealership Rating
Employee Rating

Mr.Philip Stravers and Fremont Toyota did an Outstanding job in my recent maintenance check. Philip gave me an accurate assessment of my auto and a very accurate time of pick. Philip was, also, very knowled More

by Gerald.Sobeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

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Jul 29, 2022

Fremont Toyota responded

Gerald, we are so glad to hear you had such a positive experience with us and we appreciate you taking the time to leave a review. We hope to see you again for future visits!

May 18, 2022

Dealership Rating
Employee Rating

Had an appointment for a checkup…. 4 hours later I got my car! Way too long! Why even make an appointment? More

by DGLENDENMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Taguinod

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May 20, 2022

Fremont Toyota responded

Hi there – thanks for letting us know how your recent appointment with us went. It’s unfortunate to read that your visit took longer than expected, and we understand your frustration. We’d love to talk with you about your time with us in greater detail because your happiness with us means a lot to our team. When you have a moment, could you kindly reach out to Mark Hashimi, General Manager, at MarkHashimi@FremontToyota.com? We appreciate your business and hope to speak with you soon.

April 03, 2022

Dealership Rating
Employee Rating

Excelente perfect good incredible nice amazing friendly espectacular reference sharing best wishes colorful most happiness enjoy More

by SONIARAMOS1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Fremont Toyota responded

This is what we like to hear! Thank you for the great rating!

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