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Erin Costanzo
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Erin Costanzo | Page 3
Internet Sales Manager
Jenkins Hyundai of Ocala
1602 SW College Rd
Ocala, FL 34471
230 Reviews
Dealership Experience
8 yrs, 11 mos
230 Reviews
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230 Reviews of Erin Costanzo
January 04, 2022
I made an appointment, arrived on time but took dealership an hour to find the car I told them I was coming to see. Then another 4 hours to finalize the deal. 5 hours at a dealership is a waste of dealership an hour to find the car I told them I was coming to see. Then another 4 hours to finalize the deal. 5 hours at a dealership is a waste of my time. More
by LAURAGCLIFTON
Verified Customer
Helpful 
January 04, 2022
Sales rep. Adam Delli Bovi was great since he as assigned to me. Now, my initial interaction over the phone was with Brandi Sutton. I made an inquiry via TrueCar and had my loan already approved via PenFed to me. Now, my initial interaction over the phone was with Brandi Sutton. I made an inquiry via TrueCar and had my loan already approved via PenFed. I spoke with Brandi 3 times over the phone and once with Erin Costanzo to confirm everything was in order prior to making the travel to dealership, which was 1.5 hours away from my home. Brandi assured me she was keeping the keys of the stock number I had selected and asked me to drive to the dealership. To my surprise, not only Brandi didn't have the keys, the vehicle was still in transit, so, it was clearly a lie to get me to drive to the dealership. I was offered a different trim level, since my original configuration was not available, and it took hours to get to a deal, plus needed to run my credit once more since the terms were different from the ones I was approved already via PenFed. My 5 star rating is only due to Adam Delli Bovi, who was great during the whole process, but I don't think I'll ever do business with this dealership again due to misleading information and horrible overall experience on what was supposed a simple transaction with all the pre-work I had done prior to arriving. More
by dmontalv
Other Employees Tagged: Mark Shelley, Adam Delli Bovi
October 13, 2021
Fast and friendly. Everyone seemed very competent. We originally went to another, closer dealer but, they tried to play the usual games that turned us off. You guys were direct and honest. Thanks. originally went to another, closer dealer but, they tried to play the usual games that turned us off. You guys were direct and honest. Thanks. More
by BANANARAMA2013
Other Employees Tagged: Thomas Gemkow
August 15, 2021
We looked at the Hyundai Santa Cruz pickup in Ocala with Tim Pinder. We didnt end up purchasing but our experience with him was wonderful. Never felt pushed or manipulated. Was like talking we prrsin that w Tim Pinder. We didnt end up purchasing but our experience with him was wonderful. Never felt pushed or manipulated. Was like talking we prrsin that wanted what was in our best interest. We would recommend him for any sales experience. Thank you! More
by jetaimebliss
Other Employees Tagged: Timothy Pinder
July 28, 2021
Thanks to Rocky. I have a Chevrolet Colorado&I love ❤️ Thanks to Rocky. I have a Chevrolet Colorado & I love ❤️ it .Rocky was very attentive. I met Erin. She got me to go to Ocala. Thanks to Rocky. I have a Chevrolet Colorado & I love ❤️ it .Rocky was very attentive. I met Erin. She got me to go to Ocala. More
by WHATSUPSHERRYL
Other Employees Tagged: Jeremy Agee, Rocky DeLeon , Thomas Gemkow, Nathaniel
March 18, 2021
Very pleasant to deal with. I love my Elantra. Their customer service is incredible. I bugged them a lot the first few days after I bought my car. They were very accommodating and very nice.. customer service is incredible. I bugged them a lot the first few days after I bought my car. They were very accommodating and very nice.. More
by oneman12345678
Other Employees Tagged: Rocky DeLeon, Patrick Glavey
March 02, 2021
i appreciate that they had a wide variety of vehicles to choose from and allowed me to take whatever time i needed to make my decision. choose from and allowed me to take whatever time i needed to make my decision. More
by BITKAHUNA
Other Employees Tagged: Cote Mulligan , Gus Saucedo, Mark Shelley
December 05, 2020
Very helpful in helping find the car I wanted at the price I wanted! I really wanted a Hyundai Elantra and they were very flexible in making sure I got the car I wanted. Wouldn’t have gone anywhere else price I wanted! I really wanted a Hyundai Elantra and they were very flexible in making sure I got the car I wanted. Wouldn’t have gone anywhere else. More
by KRISTOPHER.MART
Other Employees Tagged: Charles Huxoll , Thomas Gemkow, Carl Haehner, Salvatore Pistone, Elizabeth Sperber
November 25, 2020
Looking to purchase a car that meets my needs and budget. Hyundai has a great guarantee and wanted to check out your Black Friday sales Hyundai has a great guarantee and wanted to check out your Black Friday sales More
by ENCORE725
Other Employees Tagged: Salvatore Pistone, Ben Michel
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