Erin Kilgo
Erin Kilgo at Tony Serra Nissan
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Erin Kilgo | Page 28

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
299 Reviews
4.7

299 Reviews

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299 Reviews of Erin Kilgo

September 08, 2022

Dealership Rating
Employee Rating

Awesome! Friendly and go above and beyond to make your day very knowledgeable and they don’t waste time getting the job done More

by tmj121578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Sep 10, 2022

Tony Serra Nissan responded

Tmj121578, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

September 08, 2022

Dealership Rating
Employee Rating

I was very pleased with the service. Everyone was very friendly, happy and kind. My service was very efficient as well More

by Nani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2022

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2022

Dealership Rating
Employee Rating

Love the staff here have always helped me get what I needed or told me when it was needed More

by Adrienwadehargrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2022

Tony Serra Nissan responded

Adrienwadehargrove, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2022

Dealership Rating
Employee Rating

Always a pleasure very nice and quality work but most of all they throw in a free oil change every once in a while that really helps More

by Clintgodsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Sep 09, 2022

Tony Serra Nissan responded

Clintgodsy, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! We look forward to your next visit! Take care!

September 07, 2022

Dealership Rating
Employee Rating

They were very professional and went that extra mile to make sure we were happy with the job they did. More

by Kelleyroch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Sep 09, 2022

Tony Serra Nissan responded

Kelleyroch, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

September 01, 2022

Dealership Rating
Employee Rating

Very nice to deal with! Got my car done quick and as a walk in. More

by rene'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2022

Tony Serra Nissan responded

Rene', thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 31, 2022

Dealership Rating
Employee Rating

Great fast and friendly service. Meet and exceeded my expectations . Definitely will do business again very soon . Thanks for the great service. More

by Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Endi

Sep 04, 2022

Tony Serra Nissan responded

Hi Clayton, we are very happy to have provided you with such a positive experience! We're glad to hear you enjoyed your visit.

August 31, 2022

Dealership Rating
Employee Rating

Unable to actually diagnose my issue, tried to blame me. Very unprofessional. Not pleased at all. More

by mrsb8140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 04, 2022

Tony Serra Nissan responded

Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 31, 2022

Dealership Rating
Employee Rating

Everyone was very friendly, an service was fast . waiting time was very short. Great service More

by searcy259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2022

Tony Serra Nissan responded

Searcy259, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2022

Dealership Rating
Employee Rating

I was very pleased with the quick turn around on my car. They were very pleasant to deal with. More

by Lori
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Sep 02, 2022

Tony Serra Nissan responded

Lori, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

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