Jacob Mills
Jacob Mills at Tony Serra Nissan
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Jacob Mills

Finance

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.8
115 Reviews

Dealership Experience

3 yrs

Industry Experience

3 yrs

4.8

115 Reviews

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115 Reviews of Jacob Mills

April 18, 2024

Dealership Rating
Employee Rating

Very displeased with this dealer ive always heard horror stories about Serra, but hoped it would not be true... Very poor leadership and communication and above all dishonest. would not recommend no one to More

by Steve Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

April 01, 2024

Dealership Rating
Employee Rating

I drove in to see the Cars on the lot. ,I was ready to trade for a newer auto. The people that worked there are really nice and I looked at a number of cars,and wound up trading cars.I More

by cbond78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 02, 2023

Dealership Rating
Employee Rating

Very friendly staff , helpful and has always been willing to provide a great superior type of service. More

by sjohnson0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Tony Serra Nissan responded

Hi Sjohnson0222! We're so happy we were able to help you out! Sjohnson0222, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2023

Dealership Rating
Employee Rating

The service manager Chuck went above and beyond to make sure I was more than happy with my new car. They have taken such good care of my vehicle and kept it fully serviced. I will definitely continue to us More

by abigailleague.0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Tony Serra Nissan responded

Abigailleague.0418, we are glad we could help! Abigailleague.0418, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Abigailleague.0418, we are very happy to have provided you with such a positive experience!

October 25, 2023

Dealership Rating
Employee Rating

Very nice and welcoming and very helpful I would recommend anyone to Tony Sirra Nissian More

by teresawilliamon2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tre Raines, Daniel Coombs

Oct 26, 2023

Tony Serra Nissan responded

Hi Teresawilliamon2014, thank you for taking the time to let us know about your recent experience. We are happy to hear that you are satisfied with your visit.

October 23, 2023

Dealership Rating
Employee Rating

Very rude people. Did not care to help at all acted like it was not there problem. Just horrible customer service. Wouldn’t recommend to anybody. More

by aaron7graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mason Isbell

Oct 26, 2023

Tony Serra Nissan responded

Hi Aaron7graham, we regret to hear that you are displeased with your recent experience with us. Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you would like to call us to let us know more , please call @ 256-739-1771, Thank you.

October 18, 2023

Dealership Rating
Employee Rating

i was very well pleased with the dealership and Mr swope who worked hard on getting the suv i wanted More

by bradley6608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Coombs, Vincente Swope

Oct 20, 2023

Tony Serra Nissan responded

Bradley6608, your wonderful feedback and rating mean a lot to us. Bradley6608, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 18, 2023

Dealership Rating
Employee Rating

That's I really good service there. Nice people and the really good part, they let me start my credit with them More

by homerotomassalinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Coombs

Oct 20, 2023

Tony Serra Nissan responded

Hi Homerotomassalinas, thank you so much for your positive comments about Tony Serra Nissan! Homerotomassalinas, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Homerotomassalinas, we are very happy to have provided you with such a positive experience!

October 15, 2023

Dealership Rating
Employee Rating

Great service and friendly customer service. Vincent was outstanding with the purchase of my vehicle. More

by dsponie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Coombs, Vincente Swope

Oct 17, 2023

Tony Serra Nissan responded

Dsponie, your wonderful feedback and rating mean a lot to us. Hi Dsponie, we are very happy to have provided you with such a positive experience!

October 14, 2023

Dealership Rating
Employee Rating

Successful purchase from a Great Team Such a Blessing to work with y'all 5 stars isn't enough y'all deserve more. More

by maryrohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Tony Serra Nissan responded

Hi Maryrohn, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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