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Start your review of Erin McNeal.
Erin McNeal
Erin McNeal at Suburban Honda
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Erin McNeal

BDC

Suburban Honda

25100 Haggerty Rd
Farmington Hills, MI 48335

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3 Reviews of Erin McNeal

August 31, 2019

Dealership Rating
Employee Rating

"Very easy buying a car."

- dw7968

Our Sales person Alex Salata was very nice and willing to work with us. We purchased a used car and it had a dent in the rear quarter panel. He had them fix it and you can hardly tell it was ever there. It was a very pleasant experience and I will recommend this Dealership to my family and friends.

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Recommend Dealer
Yes

Other Employees Tagged: Alex Salata

Sep 10, 2019

Suburban Honda responded

Thank you for the high star rating! We hope to see you soon!

December 07, 2018

Dealership Rating
Employee Rating

"Misleading and dishonest dealer"

- Completely dissatisfied customer

I sent over 25 emails to a sales associate trying to work a deal on the lease of a Honda CRV. He committed in writing to a monthly payment with terms that were acceptable to me. When I came to the dealership I was told ( in a very condescending manner) by the sales manager that the would NOT honor the deal. What they offered was significantly higher than what they had committed to. This is misleading, dishonest and unethical. This was by far the worst experience I have ever had at a car dealership in over 30 years of buying and leasing cars. Suburban Honda is by far the worst dealership I have ever encountered. T

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Recommend Dealer
No

Other Employees Tagged: Hans MacLennan

March 07, 2018

Dealership Rating
Employee Rating

"Great Customer Service"

- kpatel0303

I had been dealing with Erin for about 2 weeks and decided to come in and test drive. Erin was very personable, very welcoming and was more of a friend than a stranger trying to get a sale. I stay in detroit and pass 2 Honda dealerships before getting to Farmington, but because I didnt want to let Erin down I came there, A little disappointed that she doesnt sell cars but she gets you ready and explains everything to the salesmen. I work in sales myself and I think the biggest key is letting the customer fall in love with you, and thats what i did, I fell in love with Erin, so getting a honda was easy. I somewhat felt like she was family that I had to buy from. Hopefully this gets to her and Erin keep up the good work!

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Recommend Dealer
Yes
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