Erin O'Keefe
Erin O'Keefe at Anderson of Abingdon

Erin O'Keefe | Page 3

Servicer Advisor

Anderson of Abingdon

3015 Emmorton Road
Abingdon, MD 21009

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Erin O'Keefe

May 15, 2025

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Employee Rating

I received a call about my accessory becoming available and made my appointment for the following morning. I was professionally received, and the work took exactly as long as they said it would take. E More

by denis5
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Boyle , Morgan Anderson, Jeffery Beck, Brandon Brockmeyer

May 18, 2025

Anderson of Abingdon responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 12, 2025

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Always excellent service , comfortable walking area and friendly staff. Highly recommend Anderson of Abingdon in Harford County More

by KARENJONESLAW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Blake Boyle

May 14, 2025

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2025

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The service dept staff was great to deal with. Everyone was friendly and very competent More

by JBN1954
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Burton, Dana Curry, Blake Boyle , Jeremy Linville, Brian Wojcik

May 13, 2025

Anderson of Abingdon responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

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Blake Boyle is the absolute best supervisor of the service department. Brian Wojcik is very personable. More

by ROGLK50
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burton, Dana Curry, Blake Boyle , Jeremy Linville, Brian Wojcik

May 13, 2025

Anderson of Abingdon responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

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Performed required service quickly and efficiently. They are all very friendly and helpful. The wait was quite reasonable. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burton, Dana Curry, Blake Boyle , Jeremy Linville, Brian Wojcik

May 10, 2025

Anderson of Abingdon responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

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Erin was most helpful,. Came to have engine light checked. She said she would call if any issues after oil change, She called me promptly, and whenI didn’t answer she fou More

by Darlene
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Recommend Dealer
Yes
May 01, 2025

Anderson of Abingdon responded

Darlene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

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I was in search of a new vehicle and no one told me about the GMC family friends discount. Ended up buying a $90,000 new truck at a different dealership this week. More

by DAVE@DAVESTRUCKINGLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Burton, Dana Curry, Blake Boyle , Jeremy Linville, Brian Wojcik

Apr 14, 2025

Anderson of Abingdon responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 569-1800 so we can work towards a resolution. We look forward to hearing from you.

April 08, 2025

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IN & OUT, in no time! Very professional and friendly, Erin is an excellent communicator. I loved all the palm trees as you drive in your service area, they made me smile! More

by CBUCK319
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Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 23, 2025

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Employee Rating

Service department as always excellent I had good concerning care by all in service area. Only suggestion is let service department make own appointments since they are on site and aware of the workl More

by EWELLER132
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Curry, Blake Boyle , Jeremy Linville, Brian Wojcik

Mar 27, 2025

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 13, 2025

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Employee Rating

I brought my truck in for a transmission leak on my 2023 GMC 2500 Denali. There has been fluid on my inspection port on the botton of the transmission bell housing for months. This is a known issue with the More

by kcstoecker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Anderson of Abingdon responded

We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn your experience into a positive one.

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