Erin Scordelis Scripillit | Page 11

Great business,good service,great service will be back and give all my friends the hookup and give all my friends the hookup More

by SBMCCOY28 Verified Customer Verified Customer

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My recent visit to Dirito Brothers left me with mixed feelings due to a few notable issues during the process. Firstly, my salesperson, Gus, was efficient in closing the deal but unfortunately overloo feelings due to a few notable issues during the process. Firstly, my salesperson, Gus, was efficient in closing the deal but unfortunately overlooked setting up the Volkswagen Car-Net system. It took me about three hours on my own to realize the system was inactive, forcing me to schedule an appointment at another dealership for assistance, which will require leaving my car for a day. I'm not sure what else was overlooked which I will not know until I have to use that feature. He called us repeatedly on the same day after the initial contact to gain our business, I wished he showed the same enthusiasm after closing the deal. Additionally, by the time we received the key and completed the paperwork, there was no one available to answer any questions or provide a practical walk-through of the key features of the car. No one put a ribbon on the new car, some of the used car dealers are also doing it these days. Furthermore, I found the interaction with the financing department disappointing. The staff member handling my paperwork seemed hesitant in responding to my questions and came across as borderline rude. My brother is also interested in buying the Atlas R-line but now he decided to take his business elsewhere. More

by khar Verified Customer Verified Customer

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Polite, friendly and not too pushy, especially with car sales . Streamlined my car buying experience and I got what I wanted sales . Streamlined my car buying experience and I got what I wanted More

by suzanne.r.warren Verified Customer Verified Customer

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Everything was quick and easy at Dirito Brothers. Gus was awesome to work with and we highly recommend him. Gus was awesome to work with and we highly recommend him. More

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Everyone here was very nice and helpful. The dealership itself was extremely clean and well kept. The folks who I worked with were all amazing, caring, and understanding. Literally the best The dealership itself was extremely clean and well kept. The folks who I worked with were all amazing, caring, and understanding. Literally the best experience I have had a dealership was here. More

by ZVANDERBILT Verified Customer Verified Customer

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David is very knowledgeable and knows the VW product line really well, a pleasure to work with.. Erin in finance was also fantastic. really well, a pleasure to work with.. Erin in finance was also fantastic. More

by NCC Verified Customer Verified Customer

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Very comforting, nice, clean, and looked professional. They care to help you in what you’re looking for. They care to help you in what you’re looking for. More

by T.ROD597 Verified Customer Verified Customer

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Quickest car purchase in our history of buying and we have purchased 5 new cars in the last 6 years! Easy to get to, friendly staff. have purchased 5 new cars in the last 6 years! Easy to get to, friendly staff. More

by DEPICKFORD99 Verified Customer Verified Customer

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I had a fantastic experience at Dirito Brothers VW dealership in Walnut Creek. The staff was incredibly friendly and went out of their way to accommodate my needs. The entire process was efficient and dealership in Walnut Creek. The staff was incredibly friendly and went out of their way to accommodate my needs. The entire process was efficient and smooth, making for a great client experience. I highly recommend them for anyone looking for top-notch service and satisfaction. More

by TANIA Z. Verified Customer Verified Customer

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Made me a great deal on a new Tiguan. Ron Simi and Mike Raff were great to deal with. Both were very professional! Ron Simi and Mike Raff were great to deal with. Both were very professional! More

by SF Driver Verified Customer Verified Customer

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