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Ernest Biondolino
840 Reviews
840 Reviews
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840 Reviews of Ernest Biondolino
November 27, 2019
Excellent and quick service They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his na They did pretty good job with oil change and multi inspection and was pretty quick too... The guy who took care of me was super friendly forgot his name.., will be back again for oil change.... More
by ARUNKRISHNA0119
Verified CustomerOther Employees Tagged: KELVIN ALFRED, Ray Spinelli
November 27, 2019
My car went on brand new and came out needing bodywork! I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked u I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked up my car and brought it home much to my dismay I found that they had dented the roof above the passenger door in 4 places. The car was also returned dirty with dust and marks all over the roof. The dealership manager offered to repair the damage and had originally said I should not need bodywork. When I came in to pick up the car I was told it was going to need bodywork and I would need to leave it a few more days. After multiple trips to the repair department and over a week later my car was finally repaired. I was very disappointed to have dropped off a brand new car and now have a vehicle that has bodywork (the edges that were painted still have a few rough edges). I was not offered any type of compensation for the inconvenience of all the trips back and forth, or that I am so upset that my “brand new” car is no longer new other than a certificate for a free oil change in their repair shop and that I can have them smooth out the rough paint edges when I come back. I do not trust the competence of the repair department after they damaged my car the first time. I would certainly not want to take a chance that they may cause further damage if I returned for an oil change. I also had other issues with my registration paperwork as well as the fact that they installed the incorrect roof rack to top it off. More
by CRV Owner
Other Employees Tagged: Larry Swanson
November 26, 2019
Very Bad Experience I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 m I scheduled 10.00am appointment on the website and went at 9.35am. But only after I went, I understood you could drop in any time. I waited for 25 mins. Then I was told to wait for 30 mins for the shuttle ride home. I did not get any updates on what service was required for the car. I called 5 or 6 times and was told it was being looked at. Once I was told that they were flushing my radiator eventhough I told them not to do anything without checking with me. Finally at 6.30pm and after I called again, I was told that I had to spend a humongous amount of money to fix up my car. I told them not to do any of that. I would never go to this place again. More
by RAJATINDIA
Other Employees Tagged: KELVIN ALFRED, Ray Spinelli, DON'T KNOW, CHOOSING ALL
November 18, 2019
The Best I travel about 75 miles just to have my car serviced at Joyce Honda it’s been like that for 10 years+. But, I would never by a new/used car from you I travel about 75 miles just to have my car serviced at Joyce Honda it’s been like that for 10 years+. But, I would never by a new/used car from your firm! Eric Z. Is my service manager if he leaves to another Honda dealership I’ll be taking all 3 of my Honda’s to him!!!! More
by USSECRETSERVICE18056
Other Employees Tagged: Ray Spinelli, Eric Z.
November 18, 2019
Display unit I have called 5 times so far about my display unit in Pilot 2019 flickers. Every time I get an assurance that someone will contact me however neither I have called 5 times so far about my display unit in Pilot 2019 flickers. Every time I get an assurance that someone will contact me however neither Ernest nor Mike called me to set up an appointment .. Disappointed More
by TRIVEDID
Other Employees Tagged: Dharmesh Trivedi
November 08, 2019
Easy and quick service with a smile This dealer is local to my work and easy to get to, plus they have will drive me to work if needed. The service is professional and quick and I especi This dealer is local to my work and easy to get to, plus they have will drive me to work if needed. The service is professional and quick and I especially appreciate the detailed checklist after each service. More
by KMCLENNON94
Other Employees Tagged: Natasha
October 24, 2019
car service I have been using Joyce Honda for more than 15 years. I have become increasingly more disappointed in the service over the years. Less personable, l I have been using Joyce Honda for more than 15 years. I have become increasingly more disappointed in the service over the years. Less personable, less knowledge of the vehicles, less interest in my requests... NEVER greeted with a smile any more There were two service people who ALWAYS knew me and made it known - Kathy Willis (probably no longer there) and Ernest. What a nice man!!!! I left this time feeling as if I might not use Joyce Honda again. I live closer to Sussex... The positive - my car was ready at the time I requested even if it was only in for an oil change. I can not comment on quality of work. Hopefully what is done is trustworthy. More
by DZICMSW
October 21, 2019
Very knowledgeable and helpful experience thanks to Ernie. Ernie is thorough in reviewing my vehicle records and advises me on what is needed for maintenance etc. He is very helpful and answers any questions. Ernie is thorough in reviewing my vehicle records and advises me on what is needed for maintenance etc. He is very helpful and answers any questions. He makes you feel comfortable and resolves any issues you may have. He is the best! More
by KMFELM
October 17, 2019
Awesome Professionalism, courtesy, good customer service skills. I drive more than an hour to get to Joyce Honda. I respect their skills and knowledge which Professionalism, courtesy, good customer service skills. I drive more than an hour to get to Joyce Honda. I respect their skills and knowledge which makes me feel comfortable to bring the car to Joyce Honda for service and Thank You! More
by Matt
Other Employees Tagged: KELVIN ALFRED, Ray Spinelli
October 16, 2019
Maintenance Call I've had many Honda vehicles, all purchased from Joyce via Joe San Roman. Every vehicle has been serviced there. Yesterday, I was treated like famil I've had many Honda vehicles, all purchased from Joyce via Joe San Roman. Every vehicle has been serviced there. Yesterday, I was treated like family as usual. More
by ERNAPOLITANO
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