Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera | Page 2

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.5
97 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

4.5

97 Reviews

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97 Reviews of Ernesto Cabrera

March 09, 2026

Dealership Rating
Employee Rating

Everything went smooth thank you very much, but can you please send me a receipt? Donna@langloiscompany . Com Thanks More

by NONE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Precision Honda responded

NONE31, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that everything went smoothly and that you had a positive experience. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

February 28, 2026

Dealership Rating
Employee Rating

Ernesto is friendly and easy to take your car repairs concerns to. He understands, cares, and strives to make your experience at Precision Honda great.....thank you, Ernesto! More

by ksgregory72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Precision Honda responded

ksgregory72, thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that Ernesto made you feel comfortable and well taken care of. He truly cares about our customers and works hard to ensure every visit is a positive one, so your kind words mean a great deal to both him and our entire team. We appreciate you trusting Precision Honda with your vehicle and your repair needs. Thank you again for choosing us, and we look forward to serving you in the future.-Dennis Alejo GSM

February 04, 2026

Dealership Rating
Employee Rating

Had to take my car in about 6 times to resolve the issue with my car. They also did an oil on my car and they forgot to put the screws back in and the splash shield was damaged while I drove on freeway. T More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gihan Gutierrez

Feb 04, 2026

Precision Honda responded

V, we sincerely apologize for the multiple issues you’ve experienced with your vehicle service. This is far below the standard we strive to provide, and we understand how frustrating it must have been to bring your car in multiple times and then have additional issues arise. We take your concerns very seriously, and we would like the opportunity to make this right. Please contact me directly at 562-929-7011, ensure everything is fully resolved, and address any remaining concerns. Your feedback is important, and we want to restore your confidence in our service team. - Julia Golding Customer Relations

January 28, 2026

Dealership Rating
Employee Rating

Everything Was Amazing &’ Amazing Customer Service ! Super Clean &’ Fast ! Steven Was The Best , Helped Me So Much! More

by Pattyher9428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Steven Cuevas

January 21, 2026

Dealership Rating
Employee Rating

The dealership is new and very nice! The service department had new people working this time than on previous visits. They were courteous and knowledgeable but did miss seeing the old st More

by Cricketcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Precision Honda responded

Cricketcat, Thank you for your kind words! We’re glad you enjoyed our new dealership and that our service team provided courteous and knowledgeable support. We understand missing familiar faces can be tough, and we appreciate your loyalty through these changes. We look forward to welcoming you back again soon — — Precision Honda Team

January 07, 2026

Dealership Rating
Employee Rating

I went in for an airbag sensor light diagnostic, was provided information regarding the repair and decided to move forward. Overall communication from advisor staff has room for improvement. My service More

by Kpach001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Vera

January 07, 2026

Dealership Rating
Employee Rating

Friendly team, professional, great customer service, very clean, Service GM VERY LOVELY PERSON. I don’t have anything bad to say More

by ericagonzalez44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Precision Honda responded

ericagonzalez44,Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that our friendly and professional team, clean facility, and great customer service made such a positive impression. We truly appreciate the compliment about our Service GM and are grateful for your support. We look forward to welcoming you back again soon!-Dennis Alejo GSM

January 07, 2026

Dealership Rating
Employee Rating

I wanted a copy of my invoice and paperwork similar to what I received in the past and was told multiple times it’s on my text link. I opened my link days later and it’s not showing up anymore. Which is w More

by MS_Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gihan Gutierrez

January 07, 2026

Dealership Rating
Employee Rating

They treated us very well. I received a good deal on my new 2026 Civic Hybrid. Sales staff was great and the turnover of the new vehicle was seemless. More

by mbreeden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lee , Jesse Betts, Gabe

Jan 07, 2026

Precision Honda responded

mbreeden, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you were treated well and that you received a great deal on your new 2026 Civic Hybrid. Our sales team takes pride in making the entire process from purchase to vehicle turnover smooth and seamless, so it’s wonderful to know we delivered. Enjoy your new Civic!-Dennis Alejo GSM

January 05, 2026

Dealership Rating
Employee Rating

Great customer service loved the new location. Glad I was able to get an appointment was done super quick happy they provided a ride home. Meanwhile, my service was being done. More

by Daniela Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Precision Honda responded

Daniela Lopez, Thank you for choosing Precision Honda and sharing your experience !! We’re so glad you enjoyed our new location and that we were able to get you in quickly. Providing efficient service and convenient options like a ride home is important to us, so it’s great to hear that made a difference for you.-Dennis Alejo GSM

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