Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Guillermo Hernandez

Overview Reviews (412) Inventory (797)

Contact Me

View All Employees

< View All Employees

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me

4.9

412 Reviews

Overview Reviews (412) Inventory (797)

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

parts and service

4.9

412 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Guillermo Hernandez

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

412 Reviews of Guillermo Hernandez

October 15, 2026

Dealership Rating

Employee Rating

Very courteous and friendly staff Wait time wasn't that long Snacks and drinks was available while I waited long Snacks and drinks was available while I waited More

by Gjones7894

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

Oct 16, 2026 -

Precision Honda responded

Gjones789, Thank you for choosing Precision Honda and sharing your experience! We’re glad you had a pleasant experience with our friendly and courteous staff. We know your time is valuable, and we’re happy to hear that your wait was comfortable and that you enjoyed the refreshments while you waited. We appreciate your business and look forward to serving you again!-Dennis Alejo GSM

October 14, 2026

Dealership Rating

Employee Rating

Great! ! The services was great Guillermo was awesome, and very professional. The dealership was very clean and everyone was friendly. ! The services was great Guillermo was awesome, and very professional. The dealership was very clean and everyone was friendly. More

by Patricia

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

Oct 14, 2026 -

Precision Honda responded

Patricia, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you had a great experience with us. Guillermo will be happy to know that his professionalism and excellent service made a positive impression. We also appreciate your kind words about our clean dealership and friendly team. Thank you for choosing us, and we look forward to serving you again!-Dennis Alejo GSM

October 12, 2026

Dealership Rating

Employee Rating

Great experience, came I got attended to quickly, got notified promptly about my vehicle being done, and all with a great attitude from Guillermo notified promptly about my vehicle being done, and all with a great attitude from Guillermo More

by crzygts

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

Oct 12, 2026 -

Precision Honda responded

crzygts, Thank you for choosing Precision Honda and sharing your experience !We’re glad to hear Guillermo provided you with prompt, friendly service from start to finish. We know your time is valuable, and we’re happy that you were attended to quickly and kept informed about your vehicle’s progress. We’ll be sure to share your kind words with Guillermo. Thank you for choosing Precision Honda, and we look forward to seeing you again!-Dennis Alejo GSM

October 12, 2026

Dealership Rating

Employee Rating

Good service overall. Guillermo was nice and attentive. Appreciated not having to wait more than 5 minutes to be attended. Thank you. Guillermo was nice and attentive. Appreciated not having to wait more than 5 minutes to be attended. Thank you. More

by bnrsgrs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 12, 2026 -

Precision Honda responded

bnrsgrs, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear Guillermo provided friendly and attentive service and that you were assisted promptly upon arrival. We value your time and strive to make every visit as smooth and efficient as possible. We appreciate your business and look forward to seeing you again at Precision Honda!-Dennis Alejo GSM

October 12, 2026

Dealership Rating

Employee Rating

Great employees very honest employees and small staff is great have a wonderful day thanks great have a wonderful day thanks More

by segurajuancarlos36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Robert Pastor, Alexander Heckman, Franky Asquerra, Michael Vasquez, Anthony Garcia, Janice Magana

Oct 12, 2026 -

Precision Honda responded

segurajuancarlos36, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team made a positive impression with their honesty and excellent customer service. We take pride in treating our customers with care and making every visit a great experience. We truly appreciate your support and hope you have a wonderful day as well! We look forward to seeing you again at Precision Honda.-Dennis Alejo GSM

October 07, 2026

Dealership Rating

Employee Rating

Great atmosphere and abundant seating areas with charging stations for customer convenience. Huge plus. Wonderful stations for customer convenience. Huge plus. Wonderful More

by GOGTOGO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

Oct 07, 2026 -

Precision Honda responded

GOGTOGO, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that you enjoyed the atmosphere and found our spacious seating and charging stations convenient. We truly appreciate your kind words and look forward to welcoming you back again soon!-Dennis Alejo GSM

October 07, 2026

Dealership Rating

Employee Rating

Guillermo was great! He was super friendly, helpful, and made everything quick and easy. Great service overall! He was super friendly, helpful, and made everything quick and easy. Great service overall! More

by riosjoe09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Precision Honda responded

riosjoe09, Thank you for choosing Precision Honda and sharing your experience! We’re so glad to hear Guillermo provided you with friendly, helpful, and efficient service. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM

October 07, 2026

Dealership Rating

Employee Rating

The individual was great, he smiled throughout the prices. Good customer service and made it easy in and out prices. Good customer service and made it easy in and out More

by riosjoe09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Precision Honda responded

riosjoe09, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that our team member provided friendly, positive service and made the process quick and easy. We truly appreciate your business and look forward to serving you again!- Dennis Alejo GSM

October 07, 2026

Dealership Rating

Employee Rating

Service attention is getting better since had problems before and spoke to manager all good by now been since 2021 and will stay with same service advisor Guillermo Hernandez before and spoke to manager all good by now been since 2021 and will stay with same service advisor Guillermo Hernandez More

by rangel74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Precision Honda responded

rangel74, Thank you for choosing Precision Honda and sharing your experience! We’re glad to hear that the service experience has improved and that your concerns were addressed. We truly appreciate your feedback and are happy to know that Guillermo Hernandez continues to provide you with the service and attention you deserve.-Dennis Alejo GSM

October 06, 2026

Dealership Rating

Employee Rating

Guillermo Hernandez- Asst. Service Manager and Arnel- Technician treat me very well and they take amazing care of all my service needs for my car! This is my second top of the l Service Manager and Arnel- Technician treat me very well and they take amazing care of all my service needs for my car! This is my second top of the line Touring Honda Accord in 20 years and I receive outstanding customer care from Guillermo. He explains all my service needs and is outstanding at communicating and planning the care of my car! Guillermo is the Best in the Business and a True, Solid Gold 'Asset' of Precision Honda. ?????????? Thank You for reaching out for feedback! All the Best! Brian More

by TahoeB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

Oct 06, 2026 -

Precision Honda responded

TahoeB, Thank you for choosing Precision Honda and sharing your experience! We truly appreciate your loyalty to Precision Honda over the past 20 years and are honored to have been part of your journey with your Honda Accords. It’s wonderful to hear how well they take care of your service needs and how Guillermo consistently communicates, explains your vehicle’s needs, and helps plan the proper care for your Accord. Your kind words about Guillermo being a “Solid Gold Asset” mean a great deal to us, and we’ll be sure to share your feedback with him. We look forward to taking great care of you and your Accord for many years to come!-Dennis Alejo GSM

Dealership Inventory (797 Vehicles)

2027 Honda CR-V Hybrid | new

$46,117

2027 Honda CR-V Hybrid

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$46,117

View Vehicle Details

View Details

2026 Honda Passport | new

$52,457

2026 Honda Passport

new

Crystal Black Pearl exterior

Automatic

All-wheel Drive

$52,457

View Vehicle Details

View Details

2026 Honda Odyssey | new

$45,207

2026 Honda Odyssey

new

Solar Silver Metallic exterior

Automatic

Front-wheel Drive

$45,207

View Vehicle Details

View Details

2027 Honda CR-V | new

$36,472

2027 Honda CR-V

new

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$36,472

View Vehicle Details

View Details

2027 Honda HR-V | new

$33,372

2027 Honda HR-V

new

Gray exterior

Automatic

Front-wheel Drive

$33,372

View Vehicle Details

View Details

2024 Honda Accord | used

$27,242

2024 Honda Accord

used

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$27,242

View Vehicle Details

View Details

View All Inventory