Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

November 12, 2026

Dealership Rating
Employee Rating

Pretty good Easy to make an appointment for service over the phone but not an option if you want to do it online. The service has always been excellent. More

by kguangorena
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 12, 2026

Precision Honda responded

kguangorena, Thank you for choosing Precision Honda and sharing your experience! We're happy to hear that you've consistently received excellent service from our team. We also appreciate your suggestion regarding online appointment scheduling. We understand how convenient this option would be and will certainly take your feedback into consideration as we look for ways to improve our customers' experience. Thank you for your continued support and for choosing us for your service needs!-Dennis Alejo GSM

November 12, 2026

Dealership Rating
Employee Rating

Guillermo is a good guy. Took his time explaining everything to me. Showed me around the new waiting room as well. Beautiful new building More

by AMEDINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2026

Precision Honda responded

AMEDINA13, Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that Guillermo took the time to explain everything and show you around our beautiful new waiting room. He truly is a valued member of our team, and we're lucky to have him. We take great pride in providing excellent customer service and creating a welcoming environment for our guests. We appreciate your kind words and look forward to seeing you again!-Dennis Alejo GSM

November 09, 2026

Dealership Rating
Employee Rating

Excellent service, honest, and great service specials. Excellent service and great pricing! I brought my 2018 Honda Accord in for an oil change, and I couldn't be happier with the experience. The staff wa More

by Glozano2120
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 09, 2026

Precision Honda responded

Glozano2120, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you had such a positive experience with your 2018 Honda Accord oil change. Our team takes pride in providing honest service, competitive pricing, and outstanding customer care. It’s always rewarding to know our service specials and commitment to our customers make a difference. We truly appreciate your recommendation and look forward to seeing you again for your future service needs!-Dennis Alejo GSM

November 09, 2026

Dealership Rating
Employee Rating

Excellent Always excellent service with Guillermo ! He is the Best?? Always excellent service with Guillermo ! He is the Best service advisor. Always a great experience More

by v.maribel
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 09, 2026

Precision Honda responded

v.maribel, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that Guillermo consistently provides you with excellent service. We’re proud to have him as part of our team, and we’ll be sure to share your kind words with him. Your satisfaction means everything to us. We look forward to continuing to provide you with great experiences!-Dennis Alejo GSM

November 06, 2026

Dealership Rating
Employee Rating

Guillermo and Alex Machado thorogh, expert, timely, and a credit to your facility I only see Guillermo, unless it's an emergency and he's not there. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 07, 2026

Precision Honda responded

Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that Guillermo and Alex Machado have made such a positive impression. We take great pride in having knowledgeable, thorough, and dedicated team members who provide timely and professional service. We’ll be sure to share your kind words with Guillermo and Alex, as they are both valuable members of our team. Your recognition means a great deal to us, and we truly appreciate your continued trust in our facility. Thank you for choosing us!-Dennis Alejo GSM

November 06, 2026

Dealership Rating
Employee Rating

Fast service! professional team! Fast service! Clean place. Professional team! Fast and good service! Clean place. Professional team! More

by Ileana Reyes
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 06, 2026

Precision Honda responded

Ileana Reyes, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear you enjoyed our fast service, clean facility, and professional team. Providing an efficient and welcoming experience is always our goal. We truly appreciate your feedback and look forward to serving you again at Precision Honda!-Dennis Alejo GSM

November 04, 2026

Dealership Rating
Employee Rating

Very clean and staff very efficient Just wish you brought back the popcorn for quests More

by beasilva126
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 04, 2026

Precision Honda responded

beasilva126, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear that you enjoyed our clean environment and efficient service. -Dennis Alejo GSM

November 04, 2026

Dealership Rating
Employee Rating

Guillermo always goes above and beyond, by providing excellent customer service. He makes me feel welcomed and appreciated. More

by freddygamboa
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 04, 2026

Precision Honda responded

freddygamboa, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that Guillermo consistently goes above and beyond to provide excellent customer service. Making our guests feel welcomed, valued, and appreciated is what we strive for every day. We’ll be sure to share your recognition with Guillermo. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!-Dennis Alejo GSM

November 04, 2026

Dealership Rating
Employee Rating

Felt welcome , I asked for a special request and it was delivered while I was waiting for my car service. Guillermo Hernandez provided well detailed information about my car information and provided the pr More

by e.melchor91
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 04, 2026

Precision Honda responded

e.melchor91, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that you felt welcomed and that our team was able to accommodate your special request while your vehicle was being serviced. We’ll be sure to share your kind words with Guillermo Hernandez. We’re proud to hear he provided detailed information and made sure you had all the proper paperwork you needed. Thank you for your continued trust in Honda World. We truly appreciate your loyalty and look forward to seeing you again!-Dennis Alejo GSM

November 04, 2026

Dealership Rating
Employee Rating

It was really quick helpful and great customer service ! The dealership was really quick and all my questions were answered More

by Concepcionbenavi63
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Nov 04, 2026

Precision Honda responded

Concepcionbenavi63, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you had a quick and positive experience with our team. Providing helpful, efficient service and making sure all your questions are answered is what we strive for every day. We truly appreciate your business and look forward to assisting you again in the future!-Dennis Alejo GSM

1
...

Dealership Inventory (496 Vehicles)

used 2020 Honda Civic car, priced at $18,241
2020 Honda Civic
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $41,667
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Passport car, priced at $47,362
2026 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $41,592
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
Front-wheel Drive
new 2024 Honda Prologue car, priced at $54,467
2024 Honda Prologue
new
Blue exterior
Automatic
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $43,092
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive