Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
392 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

Specialties & Trainings

parts and service

4.9

392 Reviews

Write a Review

392 Reviews of Guillermo Hernandez

September 26, 2026

Dealership Rating
Employee Rating

This the 3rd Honda I buy from this dealership for myself. And less than 2 months we just bought my sons Honda too. We love the service and no pressure at the Honda dealership. Gulliermo is my guy for all my More

by qbnquty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2026

Dealership Rating
Employee Rating

I was asked if I want free carwash but gave back my car not washed. More

by no61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 23, 2026

Dealership Rating
Employee Rating

Guillermo is a great asset to your service department 10/10! Since 2013 I have always recommended him to family and friends who are Honda owners More

by nanvivi
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 24, 2026

Precision Honda responded

nanvivi, Thank you for choosing Precision Honda and sharing your experience! ! We’re thrilled to hear that Guillermo has consistently provided you with excellent service over the years. Your continued trust and your recommendations to family and friends mean a great deal to us.-Dennis Alejo GSM

September 23, 2026

Dealership Rating
Employee Rating

It was very helpful and understanding He was very helpful, and he explained clearly the process, how long it would take. The car was done faster than what I was expecting it. Overall, it was a good e More

by airamg25
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 23, 2026

Precision Honda responded

airamg25, Thank you for choosing Precision Honda and sharing your experience, We’re glad to hear that our team was helpful, explained the process clearly, and completed your vehicle sooner than expected. Providing clear communication and a great customer experience is very important to us. -Dennis Alejo GSM

September 21, 2026

Dealership Rating
Employee Rating

Fantastic like always The moment arrive. They're very on time to start working on my car. Excellent. More

by Elicia
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 22, 2026

Precision Honda responded

Elicia, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that our team consistently provides prompt and efficient service from the moment you arrive. We truly appreciate your continued trust and loyalty. We look forward to taking great care of your vehicle again!-Dennis Alejo GSM

September 21, 2026

Dealership Rating
Employee Rating

Excellent costumer service Guillermo always explain everything In general good service Always nice actitud and I appreciate that More

by Humberto587
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 21, 2026

Precision Honda responded

Humberto587, Thank you for choosing Precision Honda and sharing your experience !We’re happy to hear that Guillermo consistently provides excellent customer service and takes the time to explain everything clearly. We truly appreciate your kind words and your continued trust in our team. We look forward to taking great care of you again!-Dennis Alejo GSM

September 19, 2026

Dealership Rating
Employee Rating

5 Guillermo is a true professional, customer service that goes above and beyond! Guillermo is a true professional, he provides customer service that goes above and beyond! Always exceeds our expectations. More

by anarbrown6
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 19, 2026

Precision Honda responded

anarbrown6, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that Guillermo continues to provide exceptional service and consistently exceeds your expectations. His professionalism and dedication to our customers are truly appreciated.-Dennis Alejo GSM

September 19, 2026

Dealership Rating
Employee Rating

Easy straightforward booking and I absolutely loved the waiting area! Plenty of outlets, seating, good lighting, tvs, coffee station, etc. I did not mind waiting around for my car in such a nice area. Ever More

by Jasmin.Blas
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 19, 2026

Precision Honda responded

Jasmin.Blas, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that you had such a positive experience from the easy booking process to our waiting area. We’re glad the comfortable seating, outlets, coffee station, TVs, and lighting made your wait enjoyable. It’s also great to hear that Guillermo and our valet team provided friendly and pleasant service. We truly appreciate you recognizing their efforts. Thank you for choosing us, and we look forward to welcoming you back!- Dennis Alejo GSM

September 16, 2026

Dealership Rating
Employee Rating

Guillermo, is very professional and knowledgeable he is a pleasure to talk to. Kind and respectful More

by Bspriggs
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 16, 2026

Precision Honda responded

Bspriggs, Thank you for choosing Precision Honda and sharing your experience! We’re so glad to hear that Guillermo provided you with professional, knowledgeable, kind, and respectful service. We’ll be sure to share your compliments with him. We truly appreciate your business and look forward to serving you again!- Dennis Alejo GSM

September 16, 2026

Dealership Rating
Employee Rating

Guillermo is very professional and I feel confident that my car is in good condition when I drive away. The waiting room is a big plus too. Big improvement from the other building. I'll be back. More

by maryalicetoti
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 16, 2026

Precision Honda responded

maryalicetoti, Thank you for choosing Precision Honda and sharing your experience! We’re so glad to hear that Guillermo provided you with professional service and gave you confidence in your vehicle’s condition. We’re also happy to hear you’re enjoying the new waiting area it’s great to know the improvements are making a positive difference. We truly appreciate your business and look forward to welcoming you back!-Dennis Alejo GSM

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