Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

July 08, 2026

Dealership Rating

Pretty standard dealership. The new building is nice, though I appreciate all the amenities. Not bad. More

by Marcialfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Castro

Jul 08, 2026

Precision Honda responded

Marcialfrank, Thank you for choosing Precision Honda and sharing your experience ! We're glad you enjoyed our new facility and the amenities we offer. We appreciate your visit and your honest comments, as they help us continue improving the experience we provide. We hope to have the opportunity to welcome you back and make your next visit even better. Thank you for choosing Precision Honda!-Dennis Alejo GSM

July 06, 2026

Dealership Rating
Employee Rating

Only dealership I take all my cars to. Perfect every time. Guillermo is the best! More

by Ileana Reyes
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 06, 2026

Precision Honda responded

Ileana Reyes, thank you for choosing Precision Honda and sharing your experience !Thank you for your incredible loyalty and for taking the time to leave such a wonderful review! It means so much to us that we're the only dealership you trust with all of your vehicles. We're especially happy to hear that Guillermo continues to provide you with outstanding service. We'll be sure to share your kind words with him he'll truly appreciate the recognition. Thank you for choosing Precision Honda time and time again. We look forward to continuing to provide you with the exceptional service you've come to expect!-Dennis Alejo GSM

July 03, 2026

Dealership Rating
Employee Rating

Great service! Great service great accommodations. Very attentive staff. Thank you for washing my car More

by mmgg3200
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 03, 2026

Precision Honda responded

mmgg3200, Thank you for choosing Precision Honda and sharing your experience !We're delighted to hear that you enjoyed our service, accommodations, and the attentiveness of our staff. It was our pleasure to wash your car, and we're glad that small touch helped make your stay even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back again soon!-Dennis Alejo GSM

July 02, 2026

Dealership Rating
Employee Rating

Great customer service! I was told that my car would be ready around 3or 4pm. I was taken home and got called at 3pm. I would continue coming to this dealer for my service n More

by NAVARRRO.EVELYN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Precision Honda responded

Navarrro.evelyn25, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear you had a great experience and that we were able to deliver your vehicle on time. Providing excellent customer service and keeping our guests informed throughout the service process are top priorities for our team. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

July 01, 2026

Dealership Rating
Employee Rating

Quality work. Guillermo is my go-to guy. Kind, well spoken, patient, listens. Always interested in my welfare and that job is completed to my satisfaction. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 01, 2026

Precision Honda responded

Mike, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Guillermo continues to provide the level of service you can count on. His professionalism, patience, and genuine care for our customers are qualities we truly value, and we're glad they made such a positive impression. We'll be sure to share your feedback with Guillermo. We sincerely appreciate your trust and look forward to serving you again in the future!-Dennis Alejo GSM

June 29, 2026

Dealership Rating
Employee Rating

I've been partnering with this dealership for over 25 years. The level of service I receive from Guillermo and Cesar is superior. There are 3 other Honda locations I could consider that are closer to my More

by faceslife729
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jun 29, 2026

Precision Honda responded

faceslife729, Thank you for choosing Precision Honda and sharing your experience ! Thank you for your incredible loyalty and for trusting us for more than 25 years! It means so much to know that the service you receive from Guillermo and Cesar is worth the extra drive. Your continued trust and support are truly appreciated, and we're honored to be your preferred Honda dealership. We'll be sure to share your kind words with Guillermo and Cesar. We look forward to continuing to provide you with the exceptional service you've come to expect for many years to come!-Dennis Alejo GSM

June 29, 2026

Dealership Rating
Employee Rating

Smooth, timely, professional and reliable Guillermo is excellent! We are fortunate to be able to rely on him directives when it comes to our car. The visit was smooth and the issue is now resolved. Thank More

by castellj
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jun 29, 2026

Precision Honda responded

castellj, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that your visit was smooth, timely, and that your issue was resolved. Guillermo will be thrilled to know his professionalism and dedication made such a positive impression. We truly appreciate your trust in our team and are grateful for the opportunity to help keep your vehicle in top condition. We look forward to serving you again. Thank you for choosing us!-Dennis Alejo GSM

June 29, 2026

Dealership Rating
Employee Rating

Guillermo always takes care of me and in a timely manner. Everyone is so friendly. More

by Marcialfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Precision Honda responded

Marcialfrank, Thank you for choosing Precision Honda and sharing your experience! We're so glad to hear that Guillermo consistently takes great care of you and that your visits are always handled in a timely manner. It's also wonderful to know you find our team friendly and welcoming. We truly appreciate your continued support and look forward to seeing you again soon!-Dennis Alejo GSM

June 26, 2026

Dealership Rating
Employee Rating

Fantastic I really enjoyed my experience at precision honda and Guillermo was excellent He was kind and efficient More

by Ulisesgurrola933
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jun 26, 2026

Ulisesgurrola933 responded

I enjoyed my service

June 25, 2026

Dealership Rating
Employee Rating

It was good service. Customer service was excellent Keep me posted of my car. Also was on time when they told me . More

by twins77tito
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jun 25, 2026

Precision Honda responded

twins77tito, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

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