Esad Mujic

Subaru of Rochester sold me a used 2013 Outback in 2020, a model year with an open recall for excessive oil consumption, and did not disclose this. Subaru as a whole made it difficult for vehicle owners to a model year with an open recall for excessive oil consumption, and did not disclose this. Subaru as a whole made it difficult for vehicle owners to get the short block replacement that some Outbacks manufactured in 2013 qualified for. The dealership should have done an oil consumption test before selling it. When I later experienced a catastrophic engine failure at 160k miles, they said they have no responsibility for this. Subaru of America said they won't help us because it is the local dealer's fault that they did not test or disclose. Obviously the car had some miles on it, but many people I know get 250k miles plus out of a Subaru. Not only will I never buy from this dealership again, I will never buy another Subaru. Completely unethical. Not feeling the "Subaru Love." I am so disgusted. More

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My experience with Subaru Rochester was amazing! Esad the sales rep and Jake the finance director were both great help in answering all my questions making my first car buying process very smooth. I Esad the sales rep and Jake the finance director were both great help in answering all my questions making my first car buying process very smooth. I would definitely recommend buying from Subaru in Rochester! More

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First of all, worst dealership I have ever worked with. I went in with a certain budget and they doubled that budget for a car. I bought a car at Morries Minnetonka Subaru (great dealership) and I brought I went in with a certain budget and they doubled that budget for a car. I bought a car at Morries Minnetonka Subaru (great dealership) and I brought my car here for service since I’m from Rochester. I brought it in 5 times because my tires weren’t feeling right. EVERY SINGLE TIME they told me everything was fine. I took it down the road to Goodyear (would recommend them too) they told me my tire is going to explode because the tread on the inside was so wore down. It was only a matter of time before I got into a serious car accident. But everything was fine according to Subaru. They are the worst dealership I have ever dealt with and I now drive hours away for service to avoid their expensive games. One star is too high for them. More

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What a great experience. I came in as a total stranger to the Subaru brand. These people took the time to educate me and find me the right vehicle that fit my tall body size as well as my small families need the Subaru brand. These people took the time to educate me and find me the right vehicle that fit my tall body size as well as my small families needs. After learning about all the standard features and amazing performance of the outback’s we decided to trade our Chevy Equinox for an Outback. Needless to say it was the best decision we have ever made we now have all wheel drive and it gets way over 30mpg with all wheel drive. What a great vehicle. I have owned American made my whole life and I was pleased to find out that these vehicles are all made in the USA. I get support the Americans that make these awesome vehicles. We were so pleased with this vehicle we traded our Ford Fusion and bought a new 2022 Ascent. What a great dealership what great service. All of the people have been super awesome to work with. There was no sales pressure and we were able to buy at our own pace which is commendable. I will no doubt drive Subaru the rest of my life and I was a Big 3 loyalist. Thank you everyone Especially Dylan, even after the sale he answers my questions when I shoot him a text. What a great committed employee, Subaru of Rochester is lucky to have such good people like Dylan. Thanks again. More

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Was about to buy an Audi S3, they put it through the wash one last time. When we where about to leave we saw some huge scratches in the roof and rear glass. They got that fixed but when we went to pick it up one last time. When we where about to leave we saw some huge scratches in the roof and rear glass. They got that fixed but when we went to pick it up a week later they had to push back the delivery date by a few days. When we went to pick it up we saw a bug crack in the roof, when we questioned about it they said it was already there, so we denied the car and where told we would get a call from the manager. Over two weeks have passed and no call. We worked with Esad and he was helpful though. More

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A wonderful car buying experience! I can honestly say that this was the best car buying experience that my husband and I have ever experienced... and we have purchased many cars!! Esad I can honestly say that this was the best car buying experience that my husband and I have ever experienced... and we have purchased many cars!! Esad made us feel so comfortable - very professional but yet personable. Jordan was very experienced and made the financial aspect easy, as well. Fit and finish was impeccable!! I will definitely be back when it's time to purchase my next Subaru :-) More

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Esad's knowledge and professionalism was refreshing. We stopped to look and left with a 2018 Subaru Outback. Esad did everything for us but drive us home. Our car buying experience could not have been be We stopped to look and left with a 2018 Subaru Outback. Esad did everything for us but drive us home. Our car buying experience could not have been better from the "welcome" to the "congratulations on your new car" from all the employees we dealt with. No question was to minor or unanswered. The experience and the Outback are a delightful positive. Thanks Esad, Jesse and Brad. More

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Friendly and accommodating staff I am a first time car buyer, and I couldn't be happier with my experience. They made the transaction smooth and easy. There was no stress involved. Th I am a first time car buyer, and I couldn't be happier with my experience. They made the transaction smooth and easy. There was no stress involved. They were very welcoming and I felt no pressure at all. All the staff I interacted with was great! Would recommend to anyone. More

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pleased with my new car Although subaru is known for cars that are able to sell themselves, these people make the experience memorable. I am very happy with my new car. I kno Although subaru is known for cars that are able to sell themselves, these people make the experience memorable. I am very happy with my new car. I know that I will find the support when I need. Thank you all. More

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Excellent Service and assistance Esad did a great job of listening to what we wanted in a vehicle and putting us in the right car. The finance department helped us to select the appro Esad did a great job of listening to what we wanted in a vehicle and putting us in the right car. The finance department helped us to select the appropriate method to meet our needs. Just an overall positive experience. More

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