Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 6

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of Essence Mahoney

December 12, 2024

Dealership Rating
Employee Rating

They are thorough, professional and friendly. Keep you updated in the progress of your work. More

by kjbbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Semple

Dec 13, 2024

Copeland Subaru Hyannis responded

Thank you for the positive feedback! Our Copeland Subaru Hyannis team looks forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

December 11, 2024

Dealership Rating
Employee Rating

My repair needs occurred around a holiday. Parts were obtained and repair work was completed in timely and proficient manner. A loaner vehicle was provided to me. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Copeland Subaru Hyannis responded

Bruce, we're delighted to hear that our team at Copeland Subaru Hyannis could assist you efficiently during the holiday season. Providing a loaner vehicle is just one way we aim to make your experience as smooth as possible. Thanks for sharing! Bryan Scarpellni Managing Partner

December 02, 2024

Dealership Rating
Employee Rating

Appointments are easy to schedule and service writer takes all information that I give them about concerns that I have and are easy to work with Work is completed in a timely manner and work that was do More

by Pjvito52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! Our team always aims to provide timely service and clear communication. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

Courteous and efficient service . Check in and check out went smoothly . Car was serviced as requested. More

by ejlawrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

Dec 02, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided courteous and efficient service. We look forward to serving you again in the future! Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

Very good as far as there clientele, but some of the prices of repairs are way out of the ball park. More

by Positiverm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Dec 02, 2024

Copeland Subaru Hyannis responded

We appreciate your feedback and star rating for our team! We look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

The service department at this dealership has provided professional and reliable service for my 2019 Forester for the past 3 years. The service advisors are courteous and consistent with all aspects of th More

by cheryll514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Dec 02, 2024

Copeland Subaru Hyannis responded

Thank you for your kind words about the service department at Copeland Subaru Hyannis! We're delighted to hear that Essence and our team have consistently provided professional and reliable service for your Forester. We appreciate your recommendation and look forward to continuing to serve you in the future! Best, Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

Service writers are always pleasant and professional! I love the text updates. Prices are competitive. More

by Dee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Dec 02, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that you appreciate the service and text updates at Copeland Subaru Hyannis! It's great knowing our team is providing a pleasant experience with competitive pricing. Thanks for sharing your feedback! Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

First service for my 2024 Forester. Courteous, friendly service personnel offered coupon for future service, answered all my questions. Scheduling appointment was easy and convenient. T More

by caroletyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham

Dec 02, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear our team provided courteous and friendly service during your Forester's first visit. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

November 29, 2024

Dealership Rating
Employee Rating

Service people are very friendly and appear competent. Sales people are loud and sadly unfriendly. . More

by June Cape Cod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Martin

Dec 02, 2024

Copeland Subaru Hyannis responded

We appreciate your feedback, June, and look forward to seeing you back for a five-star experience next time at Copeland Subaru Hyannis. Thank you! Bryan Scarpellni Managing Partner

November 27, 2024

Dealership Rating
Employee Rating

I’m very pleased with the work that they’ve done on my 2017 Forester for the last six years. They’re thorough and the wait time is what I was promised. More

by beverley.heclo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that you've been pleased with the service on your 2017 Forester at Copeland Subaru Hyannis over the years. Our team takes pride in being thorough and respecting promised wait times. Thank you for trusting us! Best, Bryan Scarpellni Managing Partner

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