Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 9

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of Essence Mahoney

October 13, 2024

Dealership Rating
Employee Rating

I have always found the dealership to be very professional. Ilike the fact that the somewhat often loud salesman are not in the waiting room. More

by Jeanefreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Copeland Subaru Hyannis responded

Jeanefreeland, we're glad to hear you appreciate the professional atmosphere at Copeland Subaru Hyannis. Thank you for sharing your feedback with us! Bryan Scarpellni Managing Partner

October 11, 2024

Dealership Rating
Employee Rating

Essence, as usual, was courteous, professional and helpful. Every time I bring my car for maintenance, I am treated with respect and the waiting area is comfortable. More

by Fwenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Semple

Oct 14, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that Essence consistently provides you with courteous and professional service at Copeland Subaru Hyannis. Thank you for your kind words, and we look forward to seeing you again! Best, Bryan Scarpellni Managing Partner

October 11, 2024

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Employee Rating

I needed to get routine maintenance on my car and I was super impressed with the service. I was well taken care of at Copeland More

by Devon Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Copeland Subaru Hyannis responded

Devon, we're delighted to hear you were impressed with the service at Copeland Subaru Hyannis! Thank you for choosing us for your routine maintenance needs.

October 06, 2024

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Employee Rating

They were quick to make an emergency appointment and were efficient and timely in fixing my vehicle. More

by Maureen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Copeland Subaru Hyannis responded

Maureen, we're delighted to hear that our team at Copeland Subaru Hyannis was able to assist you promptly and efficiently. Thank you for sharing your experience! Bryan Scarpellni Managing Partner

October 04, 2024

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Employee Rating

Tristan did an excellent job keeping us informed about the work that was being done on our car and also making sure that we had a loaner for the remaining time we needed - we really appreciated all his he More

by Jda001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Oct 04, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that Tristan provided excellent service and kept you informed during your visit to Copeland Subaru Hyannis. Thank you for sharing your experience, and we're glad we could assist with a loaner car! Bryan Scarpellni Managing Partner

October 01, 2024

Dealership Rating
Employee Rating

I appreciate the explanations - and the comfortable waiting area...Tristan, always the professional- also appreciate the 'walk in' feature More

by faheyjean
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Oct 01, 2024

Copeland Subaru Hyannis responded

Thank you for the review! Tristan & the team appreciate your kind feedback and look forward to your next visit here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

October 01, 2024

Dealership Rating
Employee Rating

Essence is very professional,personal,knowledgeable &, friendly. Makes me feel very comfortable leaving my car for service More

by kaymcginn091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Martin-Simmons

Oct 01, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that Essence makes you feel comfortable and well taken care of at Copeland Subaru Hyannis. We appreciate your support! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Dealership Rating
Employee Rating

This was my first experience with their service department. I was extremely satisfied with the service on my Outback and on how I was treated by my service rep, Essence. She was both professiona More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Cole Semple

Sep 26, 2024

Copeland Subaru Hyannis responded

Thank you for reviewing your first service experience with us at Copeland Subaru Hyannis! We're delighted to hear that Essence provided professional and caring assistance. We appreciate you trusting us with your Outback and look forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

September 18, 2024

Dealership Rating
Employee Rating

Copeland Subaru of Hyannis and all of their staff are absolutely wonderful! I was in Cape Cod on vacation with my elderly grandfather. We were on our way home when I found a nail in my tire, so I called More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Sep 20, 2024

Copeland Subaru Hyannis responded

Rose, we're so glad our team at Copeland Subaru Hyannis could get you back on the road quickly! Thank you for sharing your experience. We hope the rest of your trip went smoothly! Best, Bryan Scarpellni Managing Partner

September 17, 2024

Dealership Rating
Employee Rating

It was easy to make an appointment and they completed the job in a timely fashion. The people are friendly and the waiting room was comfortable and clean. Thank you for your service! More

by sueneal88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Sep 18, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that your experience at Copeland Subaru Hyannis was smooth and comfortable! Thanks for the positive feedback, and we're here whenever you need us. Bryan Scarpellni Managing Partner

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