Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 8

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of Essence Mahoney

November 05, 2024

Dealership Rating
Employee Rating

Quick and concise. Pleasant environment. Staff was very cordial. Comfortable waiting area. Overall a very good experience. More

by ruf1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Nov 05, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're glad to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Dealership Rating
Employee Rating

Professional service and very attentive to details and customer needs. Very punctual and finished job earlier than anticipated. More

by claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Nov 05, 2024

Copeland Subaru Hyannis responded

Hi Claude, we're delighted to hear that you appreciated the professional and attentive service at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

October 31, 2024

Dealership Rating
Employee Rating

Friendly, accommodating and great communicators. Easy to make appointments and work completed on time and well done. More

by Pekadyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided friendly and efficient service. We look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Dealership Rating
Employee Rating

Essence is amazing , so calm and caring. She’s my favorite person to see when I go!! Please acknowledge her for the amazing job she does everyday to make all the clients who come in happy ☺ More

by sharoncriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Copeland Subaru Hyannis responded

Sharon, we're delighted to hear that Essence has positively impacted your visits to Copeland Subaru Hyannis! We'll ensure she gets the recognition she deserves for her exceptional service. Thank you for sharing this wonderful feedback! Bryan Scarpellni Managing Partner

October 23, 2024

Dealership Rating
Employee Rating

Good work but too expensive. I found that the work done was $100-200 over the cost of other repair shops. More

by pand2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Copeland Subaru Hyannis responded

Thank you for your feedback! At Copeland Subaru Hyannis, we strive to provide quality service and appreciate hearing about your experience. We'll consider this as we continue to improve our offerings. Bryan Scarpellni Managing Partner

October 22, 2024

Dealership Rating
Employee Rating

Service advisor Tristan was friendly, efficient and knowledgeable. I appreciated his good advice about our next service visit. More

by stnemmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Oct 23, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your review! We're honored that Tristian provided you with an efficient service appointment! -Copeland Subaru Hyannis

October 22, 2024

Dealership Rating
Employee Rating

Great experience with Coprland Subaru Dealership. Excellence Service Department Customer Service by Essence. Waiting Room comfortable with Coffe, Water, Snacks. More

by Ginny Brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Copeland Subaru Hyannis responded

Ginny, we're delighted to hear you enjoyed your recent visit with Essence & the team here at Copeland Subaru Hyannis! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

October 16, 2024

Dealership Rating
Employee Rating

Courteous and quick to make appointments and efficient at performing maintenance. Clean waiting room w coffee More

by Meb6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Tristan Lai-Santos , Robert Wayburn

Oct 17, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're glad to hear that our team provided efficient service, and that you enjoyed our waiting room & amenities. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

October 15, 2024

Dealership Rating
Employee Rating

Essence at Copeland Subaru handled our recent service appointment very professionally. She was great to work with. Thank you. More

by david.teuteberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Copeland Subaru Hyannis responded

David, we're delighted to hear that Essence provided you with a professional service experience at Copeland Subaru Hyannis. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 13, 2024

Dealership Rating
Employee Rating

The work was done professionally . I had some time issues develop that day due to a family illness . The time quoted was longer than I had planned on. Essence was known to me from anot More

by klockyer280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear that Essence was able to assist and make the situation more manageable. We appreciate your kind words and we're here if you need anything in the future! Best, Bryan Scarpellni Managing Partner

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