Estefania Adaro
Estefania Adaro at Sullivan Cadillac

Estefania Adaro

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
121 Reviews
4.8

121 Reviews

Write a Review

121 Reviews of Estefania Adaro

September 29, 2026

Dealership Rating
Employee Rating

Whenever I'm there for service, I'm taking care of very well by the service staff. When my wife and I purchased her vehicle the salesman was very professional and knowledgeable about the vehicle. I will p More

by LANEER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Larson, John Sandiford

Sep 30, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you and your wife had a great experience with our service staff and that our salesman provided you with the professionalism and knowledge you deserve. Looking forward to assisting you with your next vehicle purchase at Sullivan Cadillac! Don’t hesitate to reach out if you need anything in the meantime. Sincerely, The Sullivan Cadillac Team

September 26, 2026

Dealership Rating
Employee Rating

Great service and friendly staff I enjoy going here because they keep my car in great shape More

by cinnaminari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Larson, John Sandiford

Sep 27, 2026

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you enjoy our service at Sullivan Cadillac. It's our goal to keep your car in top shape and provide a friendly experience. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

September 24, 2026

Dealership Rating
Employee Rating

O’Sullivan always listens to me about my car and usually something is wrong they realize that I have had my car for quite while and just know when something is going on More

by Ajdelcorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Sullivan Cadillac responded

Thank you so much for your thoughtful review, Aj! It's great to know our team has been attentive to your needs regarding your vehicle. At Sullivan Cadillac, we strive to listen and understand our customers' concerns, ensuring your car is always in top shape. We appreciate your trust in us and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

September 23, 2026

Dealership Rating
Employee Rating

I have been bringing my vehicle here for 15 years outstanding customer service and excellent service Estefanie is amazing very knowledgeable and friendly always a pleasure to see her More

by SHARILYN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Larson, John Sandiford

Sep 24, 2026

Sullivan Cadillac responded

Thank you for your kind words, Sharilyn! We truly appreciate your loyalty to Sullivan Cadillac over the past 15 years. It’s great to hear that Estefanie has consistently provided you with outstanding customer service. Our team looks forward to seeing you again and providing you with the same level of excellence in the future! Sincerely, The Sullivan Cadillac Team

September 23, 2026

Dealership Rating
Employee Rating

I thank Estefania for advising me not to drive my car and to talk to OnStar about the problem which I did and the results worked out perfectly. and i give Sullivan 5 stars for having a service rep like her. More

by jwhitney34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

Sep 23, 2026

Sullivan Cadillac responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Sullivan Cadillac and recognizing Estefania for her excellent service. We're thrilled to hear that everything worked out perfectly with your car and OnStar. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 19, 2026

Dealership Rating
Employee Rating

Normally Sullivan is a 10 out of 5, however this experience seemed to have slipped through all possible cracks. No communication More

by joe@zuccolottodesigns.com
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Managers

Sep 20, 2026

Sullivan Cadillac responded

Thank you for your feedback, Joe. We appreciate you taking the time to share your experience with Sullivan Cadillac. We understand that communication is key, and it’s concerning to hear that we fell short in this instance. Your insights will be invaluable as we work to enhance our communication, and we hope to improve your experience in the future. Sincerely, The Sullivan Cadillac Team

September 12, 2026

Dealership Rating
Employee Rating

It has always has been a pleasure. Friendly and courteous employees . If I even thought that I had a problem, my concern was their concern. More

by trevlynftampabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Sullivan Cadillac responded

Thank you for your kind feedback, Trevlyn! It's great to hear that you’ve had such a positive experience with our friendly and courteous team at Sullivan Cadillac. Your satisfaction is our top priority, and we appreciate you sharing your thoughts. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

September 05, 2026

Dealership Rating
Employee Rating

Very Professional T’s where crossed I’s dotted and the execution was flawless. I’m grateful for people like her and the people that Sullivan Cadillac they did a wonderful job thank you all of you More

by mctkranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell

Sep 05, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you had a flawless experience at Sullivan Cadillac. Our team takes pride in providing professional service, and we appreciate your gratitude. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 04, 2026

Dealership Rating
Employee Rating

Stefanie was so attentive. I came in with a dead battery, having been jumped by AAA right before arriving at the dealership with no appointment. She was able to not only get me More

by DANIELLEDOBRATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Danielle! We’re thrilled to hear that Stefanie was attentive and able to assist you with your battery replacement, oil change, and safety recall all in one visit. It’s great to know that she kept you informed about the upcoming tire special as well. We appreciate your kind words and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

August 31, 2026

Dealership Rating
Employee Rating

Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait. More

by FARMDEE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear you appreciated our communication regarding your car’s needs. At Sullivan Cadillac, our team strives to empower our customers with the information they need to make informed decisions. We look forward to seeing you again for any future services! Sincerely, The Sullivan Cadillac Team

1
...

Dealership Inventory (139 Vehicles)

used 2025 Cadillac XT4 car, priced at $39,722
2025 Cadillac XT4
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2020 Chevrolet Trax car, priced at $19,418
2020 Chevrolet Trax
used
Silver Ice Metallic exterior
Automatic
Front-wheel Drive
used 2019 Mercedes-Benz AMG C 63 car, priced at $43,023
2019 Mercedes-Benz AMG C 63
used
Iridium Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac Escalade car, priced at $132,693
2026 Cadillac Escalade
new
Vibrant White exterior
Automatic
Four-wheel Drive
used 2025 Ford Mustang car, priced at $44,923
2025 Ford Mustang
used
Shadow Black exterior
Automatic
Rear-wheel Drive
used 2026 Cadillac LYRIQ car, priced at $57,393
2026 Cadillac LYRIQ
used
Vibrant White exterior
Automatic
All-wheel Drive