Estefania Adaro
Estefania Adaro at Sullivan Cadillac

Estefania Adaro

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of Estefania Adaro

June 22, 2026

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Employee Rating

They were very helpful did a wonderful job very respectful fixed the problem washed the car all in a short time More

by gcbeck52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

June 22, 2026

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Everyone in the service department Welcomes you with a pleasant attitude and smile! awesome Service! More

by tackett60
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Recommend Dealer
Yes
Jun 22, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re excited to hear that our service department made such a positive impression with their welcoming attitude and awesome service. At Sullivan Cadillac, our team strives to create a great experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 21, 2026

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I’ve been dealing with this dealership now for about eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco More

by CAHORTINC
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

June 21, 2026

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The staff did what they said they would do. Enjoyed that they picked vehicle and returned it. More

by JANETWDAY
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Recommend Dealer
Yes
Jun 22, 2026

Sullivan Cadillac responded

Thank you for your feedback, Janet! We’re glad to hear that our staff did what they said they would do and that you enjoyed the vehicle pickup and return service. We appreciate your support and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

June 18, 2026

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Stefanie is very personable and professional. She understands issues and offers solutions. The dealership is a nice pleasant environment. Suggest waiting area TV programing reflect customer More

by BAGS10047
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Recommend Dealer
Yes
Jun 19, 2026

Sullivan Cadillac responded

Thank you for your kind words about Stefanie and the pleasant environment at Sullivan Cadillac! We appreciate your feedback regarding the waiting area TV programming and will take it into consideration. Our team hopes to see you again soon! Sincerely, The Sullivan Cadillac Team

June 16, 2026

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Just explain why you don’t just except the rate I have given and not hassle me. More

by mcginnisjanett
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Recommend Dealer
Yes
Jun 16, 2026

Sullivan Cadillac responded

Thank you for sharing your feedback, Janett. We understand how important it is for customers to feel that their expectations regarding pricing and rates are respected and clearly addressed without unnecessary back-and-forth. Your comments provide a helpful perspective for Sullivan Cadillac as we continue reviewing how pricing discussions and approval processes are handled. If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving clarity and efficiency in how pricing and customer approvals are managed. Sincerely, The Sullivan Cadillac Team

June 11, 2026

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Estefania is very professional and keeps me updated. I will recommend her and Sullivan Cadillac to my friends. More

by EILEENSPINOSA
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Recommend Dealer
Yes
Jun 12, 2026

Sullivan Cadillac responded

Thank you for your kind words, Eileen! We’re glad to hear that Estefania was professional and kept you updated. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

June 09, 2026

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I am thankful that we were able to get my car back the same day and they delivered it to.my home I was amazed and very please with the service. AWESOME More

by MOVINSON
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Recommend Dealer
Yes
Jun 09, 2026

Sullivan Cadillac responded

Thank you for your review! We are glad you were pleased with the service at Sullivan Cadillac and that we could get your car back to you the same day. Your satisfaction is our priority. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

June 07, 2026

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Great service very well informed. Reasonable cost as quoted. Everything was done as expected no surprises. More

by swilson477
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Recommend Dealer
Yes
Jun 08, 2026

Sullivan Cadillac responded

Thank you for your wonderful feedback! We are pleased to hear that you experienced great service at Sullivan Cadillac and that everything met your expectations. Our team strives to provide clear communication and reasonable costs, so it's fantastic to know we delivered on that. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 04, 2026

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Was very pleased with the service your people did on my car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you. More

by Greatcadi
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

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