Estefania Adaro
Estefania Adaro at Sullivan Cadillac

Estefania Adaro

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
140 Reviews
4.8

140 Reviews

Write a Review

140 Reviews of Estefania Adaro

November 10, 2026

Dealership Rating
Employee Rating

Scheduled appointment online with no issues. Sullivan gave us plenty of notice when service was due More

by andrewnoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2026

Sullivan Cadillac responded

Thank you, Andrew! We appreciate your feedback about your seamless online appointment experience and our timely service notifications. It's our goal at Sullivan Cadillac to provide excellent service, and we're glad to hear we met your expectations. Looking forward to seeing you again! Sincerely, The Sullivan Cadillac Team

November 08, 2026

Dealership Rating
Employee Rating

I wanted to wait on the repairs for another time and had to wait a long time for my car to be brought to me. Also Stefani was very rude More

by TARQUINJP
Recommend Dealer
No

Other Employees Tagged: Estefania Adaro

Nov 09, 2026

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the wait time for your vehicle and the interaction you had with our staff. Your feedback is valuable and helps us improve our service. Please feel free to reach out to Sullivan Cadillac directly to discuss your concerns and ensure a better experience in the future. Your satisfaction is our priority, and our team aims to improve continuously to serve you better. Sincerely, The Sullivan Cadillac Team

November 07, 2026

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The dealership is clean and the staff are friendly and helpful. Our service and recalls were handled quickly. Overall a positive experience More

by BETHANY.ZORBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2026

Sullivan Cadillac responded

Thank you for your kind words, Bethany! We’re happy to hear you had a positive experience at Sullivan Cadillac and that our staff was able to assist you efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 06, 2026

Dealership Rating
Employee Rating

Adaro was very helpful in directing me how to proceed from a breakdown and steps how to get tow via OnStar which I had not subscribed to, hence did not realize that they would assist in an emergency. Ma More

by dmccoy921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford , Technician, Chuck? there may have been others. I believe John S in Service actually drove me home.

Nov 06, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Adaro was able to assist you during your breakdown and provide the necessary guidance. At Sullivan Cadillac, our team always strives to make difficult situations as smooth as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 26, 2026

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Employee Rating

Everyone is alway very helpful and nice. 9 If I have a problem with my car they take care of the problem. More

by bhuff1938
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro

Oct 27, 2026

Sullivan Cadillac responded

Thank you for your feedback! We’re happy to hear you find our team at Sullivan Cadillac helpful and nice. Your satisfaction is our priority, and it's great to know we’ve been able to take care of any problems with your car. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

October 25, 2026

Dealership Rating
Employee Rating

Ronnie and Estefania are our go to people at Sullivans. They are always helpful and knowledgeable. Our loyality to Sullivans will always be there because of the people that are willing to be there for us. More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Oct 26, 2026

Sullivan Cadillac responded

Thank you for your feedback! We’re pleased to hear Ronnie and Estefania have provided you with such great service at Sullivan Cadillac. Our team takes pride in being helpful and knowledgeable, and it's rewarding to know that our efforts have earned your loyalty. We appreciate your kind words about our staff and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

October 25, 2026

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Great people. They are very knowledgeable and recommend what’s best for the customer.The dealership has a wide selection More

by TIM.OCALA
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galarza

Oct 25, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Tim! We truly appreciate your kind words about our knowledgeable team and the wide selection we offer at Sullivan Cadillac. We strive to provide the best recommendations and service for our customers. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 25, 2026

Dealership Rating
Employee Rating

Great service and appointment scheduling no upsell on service requirement and servicevpersonel are very professional. will be returning More

by THECKSTONPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our service at Sullivan Cadillac. Our team strives to provide professional and honest service, and we are glad that resonated with you. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 24, 2026

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Employee Rating

Sullivan is a great dealership. Their service dept. is very helpful and polite. They get the job done right and in a short amount of time. More

by CMYC5BYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

Oct 24, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department at Sullivan Cadillac. Our team strives to be helpful and efficient, and your kind words are greatly appreciated. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 22, 2026

Dealership Rating
Employee Rating

Ronnie Rodriguez and Estefania Adaro are our go to people at Sullivans. We are always pleased with the services at Sullivans. We always are treated with courtesy and given the help we need and when we need i More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Ronnie Rodriguez

Oct 23, 2026

Sullivan Cadillac responded

Thank you for taking the time to tell us about your visit! We’re pleased to hear that Ronnie and Estefania have been helpful during your visits to Sullivan Cadillac. It’s always our goal to provide courteous and efficient service to our valued customers. We appreciate your continued support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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