Estefania Adaro

Sullivan Cadillac responded

Thank you for your feedback, Lorichale! We truly appreciate you taking the time to share your experience with Sullivan Cadillac. We’re glad to hear that your service was completed in a timely manner and that you found our waiting area clean and comfortable. It’s also great to know that our online appointment system made scheduling easy for you. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. Our team looks forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear that your overall experience at Sullivan Cadillac was very good. We appreciate your feedback regarding the alternator light and the service costs, as it helps us maintain our standards. Please feel free to reach out to us directly so we can discuss your concerns further. We look forward to assisting you again. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the window issue and the coverage of your bumper-to-bumper warranty. It's important to us that our customers feel supported, and we appreciate your feedback. Please reach out to us directly at Sullivan Cadillac, so our team can assist you further and provide clarity regarding your warranty. We value your satisfaction and aim to address your concerns. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review, Pauletta! We’re glad to hear that your experiences with Sullivan Cadillac have been easy and enjoyable throughout your last three Cadillac purchases. It’s great to know that Stephanie has been a pleasant and informative service writer for you. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you so much for your kind words, Megan! We’re thrilled to hear that you had an amazing experience at Sullivan Cadillac. Our team works hard to provide a welcoming environment, and we’re glad you enjoyed the nice waiting room and coffee. Looking forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review, Renea! We're thrilled to hear that your first experience with Sullivan Cadillac's service was a pleasant surprise. It’s always our goal to provide exceptional service, and we truly appreciate your feedback. We would appreciate any suggestions you may have to make your future experience even better. Our team looks forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your kind words about Stephanie! We’re glad to hear she helped you resolve issues with your vehicles and that you enjoyed working with her. We look forward to assisting you on your next visit! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your kind words, Wally and Ellen! We're glad to hear that you had an amazing experience with our service team at Sullivan Cadillac. We appreciate your trust in us and are glad you've chosen to be part of our community. Looking forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your review, Scott! We're happy to hear you had a positive experience with us at Sullivan Cadillac. It's great to know that our communication and commitment to delivering on our promises met your expectations. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team