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John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of John Sandiford

November 10, 2026

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Employee Rating

Scheduled appointment online with no issues. Sullivan gave us plenty of notice when service was due More

by andrewnoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Kevin Galarza, Michael Szlachetka

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Nov 10, 2026

Sullivan Cadillac responded

Thank you, Andrew! We appreciate your feedback about your seamless online appointment experience and our timely service notifications. It's our goal at Sullivan Cadillac to provide excellent service, and we're glad to hear we met your expectations. Looking forward to seeing you again! Sincerely, The Sullivan Cadillac Team

November 07, 2026

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Employee Rating

The dealership is clean and the staff are friendly and helpful. Our service and recalls were handled quickly. Overall a positive experience More

by BETHANY.ZORBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Kevin Galarza, Michael Szlachetka

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Nov 08, 2026

Sullivan Cadillac responded

Thank you for your kind words, Bethany! We’re happy to hear you had a positive experience at Sullivan Cadillac and that our staff was able to assist you efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 06, 2026

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Employee Rating

Adaro was very helpful in directing me how to proceed from a breakdown and steps how to get tow via OnStar which I had not subscribed to, hence did not realize that they would assist in an emergency. Ma More

by dmccoy921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro , Technician, Chuck? there may have been others. I believe John S in Service actually drove me home.

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Nov 06, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Adaro was able to assist you during your breakdown and provide the necessary guidance. At Sullivan Cadillac, our team always strives to make difficult situations as smooth as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 30, 2026

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Bought a used Jeep, Somethings needed done before the purchase. But weren't, had to take it back 2 times. But they corrected the problems More

by Pequeainc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timmy Phillips

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Oct 31, 2026

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you choosing Sullivan Cadillac for your Jeep purchase. We're glad to hear that we were able to address the issues you encountered, and we apologize for any inconvenience caused by the initial oversight. Your experience is important to us, and we’re always here to ensure your satisfaction. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

October 26, 2026

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Employee Rating

Always a pleasure to work with John Sandiford in service. Since we are from Gainesville, always has a service vehicle to use while ours is being worked on. More

by lincolndl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about John and are glad to hear that you have such a positive experience with our service team at Sullivan Cadillac. It's great to know that the service vehicle helps make your visits from Gainesville more convenient. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

October 24, 2026

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Employee Rating

Always dependable with stock John was very sincere and not pushy. Thank you Sullivan. 20+years More

by Tina
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

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Oct 25, 2026

Sullivan Cadillac responded

Thank you, Tina! We truly appreciate your loyalty over the past 20 years. It's great to hear you had a positive experience with John at Sullivan Cadillac. We strive to provide sincere and dependable service. Looking forward to seeing you again! Sincerely, The Sullivan Cadillac Team

October 24, 2026

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Employee Rating

Always dependable with stock John was very sincere and not pushy. Thank you Sullivan. 20+years More

by Tina
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

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October 24, 2026

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Employee Rating

Sullivan is a great dealership. Their service dept. is very helpful and polite. They get the job done right and in a short amount of time. More

by CMYC5BYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro

Print
Oct 24, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department at Sullivan Cadillac. Our team strives to be helpful and efficient, and your kind words are greatly appreciated. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 23, 2026

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Employee Rating

Great quick service (oil change and tire rotation). We were in and out in about an hour. I like the video feedback of the service. More

by MHELM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galarza

Print
Oct 23, 2026

Sullivan Cadillac responded

Thank you for your review! We’re glad you had a great experience with our quick service for your oil change and tire rotation. The video feedback is something we take pride in at Sullivan Cadillac, and it's great to know you enjoyed it. We look forward to seeing you again for your next service! Sincerely, The Sullivan Cadillac Team

October 18, 2026

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Employee Rating

My XT4 needed a new battery and fuel purge pump. John gives sound advice always which is rare in today's world. Nice group of people. More

by 2014ram.dg
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

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Oct 19, 2026

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that John provided you with sound advice regarding your Cadillac XT4 and that you had a positive experience with our team at Sullivan Cadillac. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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