Very accommodating and willing to work around our
schedule The work is always completed in a timely manner and done right the 1st time
schedule The work is always completed in a timely manner and done right the 1st time
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by RDKINGCLASS
Verified Customer
Verified Customer
Other Employees Tagged:
John Sandiford
Everyone in the service department Welcomes you with a
pleasant attitude and smile! awesome Service!
pleasant attitude and smile! awesome Service!
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by tackett60
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re excited to hear that our service department made such a positive impression with their welcoming attitude and awesome service. At Sullivan Cadillac, our team strives to create a great experience for all our customers. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
I’ve been dealing with this dealership now for about
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will recommend Sullivan to all my friends.
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by CAHORTINC
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future!
Sincerely,
The Sullivan Cadillac Team
Great service very well informed.
Reasonable cost as quoted. Everything was done as expected no surprises.
Reasonable cost as quoted. Everything was done as expected no surprises.
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by swilson477
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful feedback! We are pleased to hear that you experienced great service at Sullivan Cadillac and that everything met your expectations. Our team strives to provide clear communication and reasonable costs, so it's fantastic to know we delivered on that. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Was very pleased with the service your people did on my
car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you.
car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you.
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by Greatcadi
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs!
Sincerely,
The Sullivan Cadillac Team
i always go to this dealer.
found to be fair and honest with me. do nice work and also a nice car wash.
found to be fair and honest with me. do nice work and also a nice car wash.
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by pbarkow352
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! It's great to hear that you find Sullivan Cadillac to be fair and honest. We take pride in our work, and it's great to know you appreciate the car wash as well. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Great service, but very expensive for labor!
!! Nothing more to say. OK, great service, but expensive labor prices!!
!! Nothing more to say. OK, great service, but expensive labor prices!!
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by laxtonsupdate
Verified Customer
Verified Customer
Other Employees Tagged:
John Sandiford
May 30, 2026 -
Sullivan Cadillac responded
Thank you for your feedback! We appreciate your kind words about the service at Sullivan Cadillac. We understand that labor costs can be a concern, and we strive to provide quality service while maintaining competitive pricing. If you have any further questions or would like to discuss this matter, please feel free to reach out to us. We hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
He did a great job explaining everything that they had to
do the mechanic did a great job. My only problem is your garage is too expensive charges enormous amount of money to get your car repaired as to say
do the mechanic did a great job. My only problem is your garage is too expensive charges enormous amount of money to get your car repaired as to say I probably won’t be back.
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by RKELLEY
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Sullivan Cadillac responded
Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future.
Sincerely,
The Sullivan Cadillac Team
Very courteous and prompt when I first called up to
schedule an appointment and then when I showed up on the 1st to have a car serviced..
schedule an appointment and then when I showed up on the 1st to have a car serviced..
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by jj6941
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! It's fantastic to hear that you experienced courteous and prompt service at Sullivan Cadillac. We strive to provide excellent service, and your feedback reinforces our commitment. Our team looks forward to seeing you again for your next appointment!
Sincerely,
The Sullivan Cadillac Team
All went well, easy and efficient.
Shelby and John were attentive and awesome to work with.
Shelby and John were attentive and awesome to work with.
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by rickwsacco
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Sullivan Cadillac responded
Thank you for your amazing review, Rick! We’re thrilled to hear that your experience at Sullivan Cadillac was easy and efficient, and that Shelby and John made a positive impact. Your kind words are appreciated, and we hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
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