Hands down the quickest service we've ever had.
Tire rotation and oil / filter change were done in an hour from the time we dropped the car off. This was at 11:30am too.
Tire rotation and oil / filter change were done in an hour from the time we dropped the car off. This was at 11:30am too.
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by DrStevenShaw
Verified Customer
Verified Customer
Apr 12, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Steven! We’re thrilled to hear you experienced quick and efficient service at Sullivan Cadillac. Providing timely care is always a priority, and it’s great to know your expectations were met. We look forward to seeing you again for your next maintenance visit!
Sincerely,
The Sullivan Cadillac Team
The customer service is great.
They assess your car quickly. The technicians are very knowledgeable.
They assess your car quickly. The technicians are very knowledgeable.
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by BOOBOOZ28
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Sullivan Cadillac responded
Thank you for your review! We’re glad to hear you had a great experience with our customer service and the quick assessment of your car at Sullivan Cadillac. Our knowledgeable technicians always strive to provide the best service possible. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Edwin always is very helpful and lets me know immediately
what the problem is with my car and about what the cost will be approximately. Cannot complain at all about the services and employees who go out of
what the problem is with my car and about what the cost will be approximately. Cannot complain at all about the services and employees who go out of their way to greet you and make you feel welcomed.
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by FRETJL
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We truly appreciate your kind words about Edwin and our team at Sullivan Cadillac. It's great to hear that you feel welcomed and well-informed during your service visits. We look forward to seeing you again and providing you with the same exceptional service!
Sincerely,
The Sullivan Cadillac Team
They were very professional and Stephanie was the bomb.
com. Appreciate the love and support I received from Cadillac Sullivan
com. Appreciate the love and support I received from Cadillac Sullivan
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by HAMILTONT40
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Hamilton! We appreciate your support and are thrilled to hear that you had a great experience with us at Sullivan Cadillac and that Stephanie made such a positive impression. We look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Professional and quick to complete repairs.
Provided a courtesy vehicle which made it convenient to not have to wait for vehicle
Provided a courtesy vehicle which made it convenient to not have to wait for vehicle
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by AHRH1992
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We appreciate your kind words about our professional service and the convenience of the courtesy vehicle. At Sullivan Cadillac, we strive to make every visit as seamless as possible. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
John provided excellent service at Sullivan Cadillac.
He was very professional and kept me informed.
He was very professional and kept me informed.
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by DESIFRAZIER
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Desi! We’re happy to hear that you received excellent service with John at Sullivan Cadillac and that he kept you informed throughout your experience. Your feedback is appreciated, and we look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Fast friendly service.
He got me in for an oil change quickly. Thank you very much.
He got me in for an oil change quickly. Thank you very much.
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by BOOBOOZ28
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2026 -
Sullivan Cadillac responded
Your kind review is greatly appreciated! We're glad to hear that you received fast and friendly service for your oil change at Sullivan Cadillac. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Great service as always !
John and his team are always very accommodating and work to provide exceptional service
John and his team are always very accommodating and work to provide exceptional service
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by williamscaife
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, William! We truly appreciate your feedback and are thrilled to hear that John and our team provided you with exceptional service. At Sullivan Cadillac, we strive to ensure every experience is a positive one. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
The dealership has a very poor service entrance for
customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
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by alimtall969
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Sullivan Cadillac responded
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your concerns regarding the service entrance and the customer lounge environment at Sullivan Cadillac. Your comments are important, and we will take them into consideration as we strive to improve our facilities. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us directly. We look forward to serving you better in the future.
Sincerely,
The Sullivan Cadillac Team
Helpful, professional, comfortable wait with coffee and
snacks, good service, and pursues excellence in customer satisfaction.
snacks, good service, and pursues excellence in customer satisfaction.
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by TUCCIEA
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Sullivan Cadillac responded
Thank you for the wonderful review! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's great to hear that you found our service helpful and professional, and that you enjoyed the comfortable waiting area with coffee and snacks. Our team strives for excellence in customer satisfaction, and your feedback motivates us to keep up the good work. We look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
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