My name is Estela Bernales, I am from Peru and I love what I do . Sales is my passion I enjoy talk to people, help people to get what they are looking for. I am working 5 years at Fette Kia and I like it . I have a little sister with special needs that motive me everyday to never give up. The best time of the day is when customer are leaving the dealership with the car of their dreams and I feel part of that. If you are interesting in getting a car feel free to contact me at 973-779-7000 ext 2160 I will be more than happy to help you.
Read more37 Reviews
Write a ReviewDealership Experience
9 yrs, 2 mos
Industry Experience
11 yrs, 5 mos
Specialties & Trainings
Customer Service
37 Reviews of Estela Bernales
March 30, 2016
Estela provides a great service Estela was fantastic she got the price that I wanted in the car. Worked with all my needs and goals and was able to accomplish all my requirement I h Estela was fantastic she got the price that I wanted in the car. Worked with all my needs and goals and was able to accomplish all my requirement I had for the car. !! She is fabuolous! More
Other Employees Tagged: Estela Bernales
February 27, 2016
Great Service Yesterday was my first experience at a car dealership. I was a little hesitant at the beginning, I didn't plan to stay there for more than 30 minutes, Yesterday was my first experience at a car dealership. I was a little hesitant at the beginning, I didn't plan to stay there for more than 30 minutes, but Estela was so patient, informative and amazing. She made the whole process so easy and painless and I didn't realize that I was there for more than 2 hours. I actually enjoyed those hours talking to Estela and looking for a car that fitted my demands and budget. More
Other Employees Tagged: Estela Bernales
December 22, 2015
fette kia Estela delivered excellent service and was very helpful and I would recommend this dealer to everbody that I know looking for a vehicle new or used Estela delivered excellent service and was very helpful and I would recommend this dealer to everbody that I know looking for a vehicle new or used More
Other Employees Tagged: Estela Bernales
November 28, 2015
Purchased New KIA Sorrento I went to the dealership on 11/25/2016 and was greeted by Estella Bernales from beginning to final purchase I had a wonderful experience, Estella was I went to the dealership on 11/25/2016 and was greeted by Estella Bernales from beginning to final purchase I had a wonderful experience, Estella was very helpful and knowledgeable. I would definitely recommend her to my friends. More
Other Employees Tagged: Estela Bernales
November 25, 2015
Excellent service It is my first time visiting a car dealership so I was quite insecure and anxious but I was very lucky to find Estela Bernales, she is a great sales It is my first time visiting a car dealership so I was quite insecure and anxious but I was very lucky to find Estela Bernales, she is a great sales consultant, she helped me a lot, she was very clear, answered all my concerns and was very patient. There were times when I felt a little overwhelmed with the information but she was able to explain it in spanish (yes, she is bilingual!!!!) That was awesome, after few minutes I felt I was talking to a friend. I was very happy to find a such a professional help at Kia. Thanks Estela Bernales, have a happy thanksgiving, muchas gracias!!! More
Other Employees Tagged: Estela Bernales
November 24, 2015
happy thanksgiving to me This is my first time leasing a car so I was not sure how it is work. Estela was so helpful she explained to me every detail about it. I got the car t This is my first time leasing a car so I was not sure how it is work. Estela was so helpful she explained to me every detail about it. I got the car that i wanted for so long before thanksgiving. Thank you Estela at Fette Kia More
Other Employees Tagged: Estela Bernales
October 17, 2015
Love My New Car!! I purchased a 2016 Kia Soul from Fette Kia about 2 weeks ago. I was initially only looking at certified pre-owned cars but after going over the number I purchased a 2016 Kia Soul from Fette Kia about 2 weeks ago. I was initially only looking at certified pre-owned cars but after going over the numbers, credit score, etc w/ Estela I saw that I could afford the car that I really wanted :) This was at the end of the month, so in order to make quota they were eager and willing to meet me at a price that I was comfortable with. It felt very win/ win. The other dealers that I visited hounded me with emails & calls after I visited, which was annoying. This was not the case at Fette. I'd much rather think things over & make such a big decision in peace. This was my first time purchasing a car so it was a bit stressful especially with all the high pressure tactics I experienced at the various dealers. But Estela was very friendly & warm, which put me at ease. More
Other Employees Tagged: Estela Bernales