Ethan Blake | Page 5

Very good experience with Arron and Ethan on my first kia purchase thank u guys purchase thank u guys More

Report | Print

Working with the Kia team was amazing, simple, honest, supportive, helpful, kind, interpersonal, and fun. supportive, helpful, kind, interpersonal, and fun. More

Report | Print

The dealership was first class! They treated me with respect.through the entire purchasing process! They treated me with respect.through the entire purchasing process! More

Report | Print

Friendly, professional, thoughtful, worked hard to help me Thank you would do business again, if need to me Thank you would do business again, if need to More

Report | Print

Paul and Ethan were amazing. Never felt pressured during my time at Royal Kia. Great customer service all around. Never felt pressured during my time at Royal Kia. Great customer service all around. More

Report | Print

We showed up around 2 hours before closing. Our salesman Don and the Used car manager Ethan made our car buying experience phenomenal. They make car buying a fun experience when normally it’s n Our salesman Don and the Used car manager Ethan made our car buying experience phenomenal. They make car buying a fun experience when normally it’s not. There was not any back and forth games with the price and our trade in. They were honest and direct. We recommend this dealer to anyone who is in the market for any car. More

Report | Print

Aaron Tomke was a fantastic representative of Royal Kia. He was an amazing sales person He was an amazing sales person More

Report | Print

Promised a red Niro coming on truck in 2 weeks put my money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to anothe money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to another worker who wanted to go home it was Saturday night. The manager came and said they had a red Niro on truck I could put 1,000 down to hold it. Also said he would check with nearby dealers to do a swap and get red one for green. After two weeks no communication I called Carson and he tried to find this car promised to me….long story short the truck had no red Niro hybrid. As I was on phone with him a red Niro across town had just gone to contract. IF they had checked prior week as they said they would I could have had the red car. I came in to see green again and since I already sold my other car for travel needed one by two weeks. Only green available anywhere nearby. I decided to go with it anyways. I then explained I wanted a good interest rate I have great credit. Even told them to try vantage west current lien holder for other car. They come back with a rate of 8.54……nope. I asked who they had contacted. Several this is best offer. Got on my phone called vantage west and they said 7.25. They went back to financing and r the vantage west for 7.25. That’s horrible that your finance dept doesn’t put more effort into getting people the BEST rate not most convenient for you. I live Carson he is a great guy. New to your company hopefully won’t get ruined by it. Steve was nice but when I told him that the finance of 8.54 wouldn’t work he seemed a little put out. The two who interacted with me on Saturday originally were horrible. How do you run a dealership where you make promises that don’t exist, take peoples down payments with no record for what? Then when they still do business with you don’t put any effort into getting the BEST interest rate? I love my car but would not suggest others to go to Royal. I felt trade in offers were also not given much effort. Offered 4500 for my van and sold it at 8999 asking price in one hour on Marketplace. Had two others that wanted it too. Would have made more selling my car but logistics of financing more till sold wasn’t worth hassle. I’m only hoping that the service side has it together more. Again Carson was great give the guy a bonus!!!’ More

Report | Print

Did our research and all the grunt work out of the way before we got there. The trade in and buying process was one of the easiest we’ve ever had! before we got there. The trade in and buying process was one of the easiest we’ve ever had! More

Report | Print

Very nice, very informative, but I wasn’t really ready to buy. Their overnight loan of the vehicle made me love it. But after I signed the purchase agreement, I realized a hybrid was not the best car for me, buy. Their overnight loan of the vehicle made me love it. But after I signed the purchase agreement, I realized a hybrid was not the best car for me, because most of my miles are on the highway, and I also let it sit for up to two weeks at a time because I live out in the country. They were extremely respectful when I brought it back within the 72 hour period. I will recommend this company. More

Report | Print