12 Reviews
Write a Review12 Reviews of Aaron Castillo
April 14, 2024
Aaron Thomke was very helpful and informative throughout the entire buying process. As a first time car buyer, my experience was enjoyable and free from stress. the entire buying process. As a first time car buyer, my experience was enjoyable and free from stress. More
Other Employees Tagged: Jesus Camargo, Aaron Thomke, Zenya Luna
March 14, 2024
Royal Kia has a very unique selling style. I honesty it’s unlike any other purchase I’ve made. I love how you don’t get handed off to an impersonal finance department and that your sales consu I honesty it’s unlike any other purchase I’ve made. I love how you don’t get handed off to an impersonal finance department and that your sales consultant is with you the whole time and handles the financials as well. More
Other Employees Tagged: Jesus Camargo, Lea Ellsworth, Asher McCabe
December 23, 2023
One of the easiest car buying experiences I have ever had. The Kia surprised me, and was a pretty amazing drive. Aarron was very knowledgeable and answered all my questions and found the deal that worked had. The Kia surprised me, and was a pretty amazing drive. Aarron was very knowledgeable and answered all my questions and found the deal that worked well for me. More
Other Employees Tagged: Humberto "Beto" Rodriguez, Dave Loper, Jesus Camargo , The guy who made the coffee and popcorn was super helpful and made sure I got a good coffee
December 02, 2023
Love Royal Kia! Love the people who actually are interested in our returning business. There is definitely some employees that will keep us away. Love the people who actually are interested in our returning business. There is definitely some employees that will keep us away. More
November 30, 2023
I have purchased 6 vehicles from this dealership and my experience with them has always been excellent and having my vehicles serviced by them has also been excellent. I like the no hassle/haggle policy, i experience with them has always been excellent and having my vehicles serviced by them has also been excellent. I like the no hassle/haggle policy, it has kept me coming back. On this last visit Aaron Castillo was exceptionally helpful in the transaction and selling the vehicle to my Wife. Ethan Blake the Manger was very courteous and accommodating during my purchase. Great job ALL. Ron Morlock More
Other Employees Tagged: Lea Ellsworth, Jennifer Caldara , Ethan Blake
November 12, 2023
I was able to inspect my KzeA selyos and complete the entire purchase trans action from my home since my impairment prevented me from going to the dealership at this time. That was made possible through entire purchase trans action from my home since my impairment prevented me from going to the dealership at this time. That was made possible through special onsideration by Toyal Mgmt and and Asron. The best closing of a vehicle purchase I ever experienced. My thanks to everyone at Royal.😁 More
Other Employees Tagged: Humberto "Beto" Rodriguez , Ethan Blake
October 23, 2023
Everyone was super helpful and nice! I feel like I could talk to Aaron and he listened to my questions. I feel like I could talk to Aaron and he listened to my questions. More
Other Employees Tagged: Donovan Wallace, Aaron Thomke
October 21, 2023
Aaron Castillio was amazing and very professional. He took so much time with me and shared so many vehicals with me that might be a good match. I had a difficult year and he helped me with my finac He took so much time with me and shared so many vehicals with me that might be a good match. I had a difficult year and he helped me with my finacing and the best way to move forward. All of the staff at Royal Kia, Jake, Aaron and the finace manager were 100% all about the best car and pay back plan. More
Other Employees Tagged: Jacob Nooter
September 30, 2023
Excellent service from the staff, good communication and great costumer service. I will recommend this agency! Thank you great costumer service. I will recommend this agency! Thank you More
Other Employees Tagged: Jesus Camargo, Keith Jones , David Hernandez, Isis Brown, Cody Murphy, Carson Jones , Jose Arnold, Paul Bertelsen, Marisela Garcia, Jesus Camargo
August 17, 2023
Promised a red Niro coming on truck in 2 weeks put my money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to anothe money down. Called two weeks later and they had no record of my reserve. Carson was helping me at first then when I returned they had me go to another worker who wanted to go home it was Saturday night. The manager came and said they had a red Niro on truck I could put 1,000 down to hold it. Also said he would check with nearby dealers to do a swap and get red one for green. After two weeks no communication I called Carson and he tried to find this car promised to me….long story short the truck had no red Niro hybrid. As I was on phone with him a red Niro across town had just gone to contract. IF they had checked prior week as they said they would I could have had the red car. I came in to see green again and since I already sold my other car for travel needed one by two weeks. Only green available anywhere nearby. I decided to go with it anyways. I then explained I wanted a good interest rate I have great credit. Even told them to try vantage west current lien holder for other car. They come back with a rate of 8.54……nope. I asked who they had contacted. Several this is best offer. Got on my phone called vantage west and they said 7.25. They went back to financing and r the vantage west for 7.25. That’s horrible that your finance dept doesn’t put more effort into getting people the BEST rate not most convenient for you. I live Carson he is a great guy. New to your company hopefully won’t get ruined by it. Steve was nice but when I told him that the finance of 8.54 wouldn’t work he seemed a little put out. The two who interacted with me on Saturday originally were horrible. How do you run a dealership where you make promises that don’t exist, take peoples down payments with no record for what? Then when they still do business with you don’t put any effort into getting the BEST interest rate? I love my car but would not suggest others to go to Royal. I felt trade in offers were also not given much effort. Offered 4500 for my van and sold it at 8999 asking price in one hour on Marketplace. Had two others that wanted it too. Would have made more selling my car but logistics of financing more till sold wasn’t worth hassle. I’m only hoping that the service side has it together more. Again Carson was great give the guy a bonus!!!’ More
Other Employees Tagged: Ethan Blake, Steven Saul, Carson 5 star