Ethan Grubbs | Page 2

I am a new customer at Ben Davis. They have won me over with their friendly service. The staff actually cares about your experience. and want to please me as the customer. I wish I could give them 10 sta with their friendly service. The staff actually cares about your experience. and want to please me as the customer. I wish I could give them 10 stars! More

by trszelis Verified Customer Verified Customer

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Had a great experience. Coltyn was a pleasure to work with. Options were explained well, and all staff were very friendly and knowledgeable. Would recommend! with. Options were explained well, and all staff were very friendly and knowledgeable. Would recommend! More

by amyebrooks Verified Customer Verified Customer

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Took great care of the warranty work and the body shop work came in lower than quoted. That was a good surprise. Thank you very much! work came in lower than quoted. That was a good surprise. Thank you very much! More

by blevinsbuilders Verified Customer Verified Customer

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Sales rep should know more about the vehicle he is trying to sale. Have paperwork ready when he/she comes back to purchase. Did not get the rubber mat for the storage area that I thought would have it like t to sale. Have paperwork ready when he/she comes back to purchase. Did not get the rubber mat for the storage area that I thought would have it like the one I was looking at. More

by MTEJKL Verified Customer Verified Customer

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I always like service from Ben Davis. They are cordial and very efficient. I love the clean car after service. I had to buy my Equinox Diesel and another dealer but I'm having it serviced here and very efficient. I love the clean car after service. I had to buy my Equinox Diesel and another dealer but I'm having it serviced here More

by matthewsd Verified Customer Verified Customer

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My bed cover still rattles I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it co I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it corrected and it still rattles. Now I have to find an available time to bring it back in. More

by kyle81 Verified Customer Verified Customer

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I have always received great service. The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed. The sales team has also been good to deal with even after purchasing a vehicle. More

by dean.grubbs Verified Customer Verified Customer

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Ben Davus did a good job of linking my phone and servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now have to make another trip up to Auburn to install it. All service persons were courteous and professional. I appreciate that. More

by kbruick101 Verified Customer Verified Customer

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Little Long-term Concern for Customers When should a dealer review be written? Right after a purchase or later after continuing experience? Positive reviews come easily in the after glow of When should a dealer review be written? Right after a purchase or later after continuing experience? Positive reviews come easily in the after glow of a new car buying experience. The reviews that matter most may come later. My purchasing experience with Ben Davis was good. I got the vehicle I thought I wanted on terms that suited me. Forty-four months later the experience was different. Eight months after my warranty expired I found corrosion developing. I contacted the sales agent that sold me the vehicle and he tried to be helpful in directing me to others within the dealership. The condition was examined and referred to the general manager. He decided Ben Davis could offer no help remedying the problem and assigned a youngster to deliver the news. Apparently I simply gambled on a new Chevrolet from Ben Davis, lost the bet, and that was that as far as the dealership was concerned. More

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Oil change & tire rotation As always, even with the magnitude of this pandemic, Ben Davis continues to come through with pretty amazing & efficient customer service. Keep up th As always, even with the magnitude of this pandemic, Ben Davis continues to come through with pretty amazing & efficient customer service. Keep up the good work!! More

by chadkelham Verified Customer Verified Customer

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