Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton | Page 7

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
92 Reviews
4.9

92 Reviews

Write a Review

92 Reviews of Ethan Hamilton

November 13, 2023

Dealership Rating
Employee Rating

Took approximately 2 hours for my service to he completed, but the representative explained everything thoroughly and clearly. More

by JTWILKERSON1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Shottenkirk Honda Decatur responded

JTWILKERSON1996, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

November 13, 2023

Dealership Rating
Employee Rating

Ethan was very helpful and listened to my concerns about my car. The diagnosis was fast and everything was taken care of easily. More

by HAYDEN.HAGEN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Shottenkirk Honda Decatur responded

HAYDEN.HAGEN8, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 12, 2023

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Employee Rating

Great customer service and everyone had great knowledge on everything my wife and I needed to know about our new vehicle. They made sure we got the vehicle we wanted and when we came in to file paperwork i More

by TRISTEN S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Bailey, Michael Morgan

November 12, 2023

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Employee Rating

Easy to get an appointment, fast friendly service and convenient location, sales coordinator in service was able to provide me with a service discount More

by CHAUNHOLMES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 12, 2023

Dealership Rating
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The customer service was top tier;I was extremely satisfied with my service at shottenkirk Honda More

by TIFFANYMILLER198306
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 10, 2023

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Considerate staff and nice folks. I want to use a Honda service & Confident that my car is in good hands. More

by RJWILCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Akins , Valerie Jimenez

Nov 12, 2023

Shottenkirk Honda Decatur responded

RJWILCO, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

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Employee Rating

I had a lot of work to be done on my 2015 Honda Pilot. The service manager was very attentive to my needs and concerns. He was willing to work with me to get all the items done. He explained things as the More

by SANDY.STRICKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Akins

Nov 09, 2023

Shottenkirk Honda Decatur responded

SANDY.STRICKLIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

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Closest to my house, but I always want a Honda dealership to check out my Civic. More

by RCHAPP7446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

November 03, 2023

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Employee Rating

This is the dealership of which we purchased the vehicle. It gives great attention to detail in correcting the problem More

by FAAFAA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

October 30, 2023

Dealership Rating
Employee Rating

They provided excellent, prompt service with a great attitude and very good results, which I appreciate very much. More

by JCHOLLENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Shottenkirk Honda Decatur responded

JCHOLLENBECK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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