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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
139 Reviews
4.8

139 Reviews

Write a Review

139 Reviews of Ethan Shaffer

October 13, 2026

Dealership Rating
Employee Rating

Great place to get your car oil changed friendly people. Thank you for helping me More

by joanbwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Oct 13, 2026

Mitch Smith Chevrolet responded

Appreciate your feedback on your visit, Joan! I’m delighted to hear that you had a great experience getting your oil changed at Mitch Smith Chevrolet. We're always here to help, and I appreciate your kind words. We look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 05, 2026

Dealership Rating
Employee Rating

I scheduled service because of recall, but the recall was not happening because no parts! Why didn’t they tell me when I made appointment? So I have to reschedule when part comes in. More

by sharonms264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Cashier was great!

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Oct 06, 2026

Mitch Smith Chevrolet responded

Thank you for your feedback, Sharon. I understand your frustration regarding the recall service appointment and the lack of communication about the parts availability. I appreciate you bringing this to our attention and would love the opportunity to discuss your concerns further. Please feel free to contact me directly at Mitch Smith Chevrolet when you have a moment. We value your business and want to ensure your experience meets our high standards. Thank you for your understanding. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 30, 2026

Dealership Rating
Employee Rating

Excellent service department with a great customer service representative. Ethan was very cordial and communication was on point. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 01, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Mark! I’m thrilled to hear about your positive experience with our service department and Ethan's exceptional customer service. At Mitch Smith Chevrolet, we strive to provide excellent communication and support to all our customers. We look forward to serving you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 19, 2026

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Employee Rating

Excellent service department and great customer service I appreciate the care and respect that you give to your customers. Always a great experience at Mitch Smith Chevrolet. More

by rlfree59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Ramirez, Corey Calvert

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Sep 19, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you appreciate the excellent service and customer care at Mitch Smith Chevrolet. It's always our goal to provide a great experience for our customers. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 18, 2026

Dealership Rating
Employee Rating

Good service rendered. Appreciate the sheet that notes all of the items about my vehicle was checked. More

by rodger_walling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Sep 19, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Rodger! I’m glad to hear that you appreciated the detailed sheet outlining the checks performed on your vehicle. At Mitch Smith Chevrolet, our team strives to provide excellent service and thoroughness for our customers. We look forward to seeing you again! Best Regards, Sharon Smith Mitch Smith Chevrolet

September 05, 2026

Dealership Rating
Employee Rating

Quick. In and out. Nice folks. Clean facilities Explained my car issue. Will return for future car services. More

by pinkmudprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2026

Mitch Smith Chevrolet responded

Glad you shared your experience with us! I’m glad to hear that you had a quick and pleasant experience at Mitch Smith Chevrolet. We strive to provide clean facilities and excellent service, so I’m happy you found that. We look forward to assisting you with your future car services! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 01, 2026

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Employee Rating

Fast courteous service. Through vehicle inspection, with a detailed report. They keep me updated as they preformed the oil change and tire rotation. I will definitely be bac More

by Pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Sep 01, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I’m delighted to hear that you received fast and courteous service during your vehicle inspection, oil change, and tire rotation at Mitch Smith Chevrolet. I appreciate your kind words, and we look forward to welcoming you back again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 27, 2026

Dealership Rating
Employee Rating

They always do great with my vehicle and the prices are great as well will keys come back there More

by paytontammy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Aug 28, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Tammy! I’m thrilled to hear that you have had great experiences with your vehicle at Mitch Smith Chevrolet and that our prices meet your expectations. Looking forward to welcoming you back again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 05, 2026

Dealership Rating
Employee Rating

Had a great experience. Very communicative, professional, and gets your vehicle back to you as soon as possible. More

by Pbell96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Aug 06, 2026

Mitch Smith Chevrolet responded

Thank you for your review! I’m glad you had a great experience at Mitch Smith Chevrolet. We strive to be communicative and professional, and it's great to know you felt that during your visit. We appreciate your feedback and hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 24, 2026

Dealership Rating
Employee Rating

Love this place. People there are very friendly, and will work with you to make buying easy. Best experience I ever had buying a vehicle. More

by rollomichael613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Oscar Ramirez, Tiffany Hulsey, Dylan Curvin, Billy Hulsey, Samuel Tucker, Corey Calvert, Eric Laney, Braydin Ross

Print
Jul 25, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Michael! I’m excited to hear that you had the best experience ever buying a vehicle at Mitch Smith Chevrolet. Our team takes pride in being friendly and making the buying process easy for my customers. I appreciate your support, and we look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

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