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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Ethan Shaffer

September 30, 2026

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Employee Rating

Excellent service department with a great customer service representative. Ethan was very cordial and communication was on point. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Mark! I’m thrilled to hear about your positive experience with our service department and Ethan's exceptional customer service. At Mitch Smith Chevrolet, we strive to provide excellent communication and support to all our customers. We look forward to serving you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 19, 2026

Dealership Rating
Employee Rating

Excellent service department and great customer service I appreciate the care and respect that you give to your customers. Always a great experience at Mitch Smith Chevrolet. More

by rlfree59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Ramirez, Corey Calvert

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Sep 19, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you appreciate the excellent service and customer care at Mitch Smith Chevrolet. It's always our goal to provide a great experience for our customers. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 18, 2026

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Employee Rating

Good service rendered. Appreciate the sheet that notes all of the items about my vehicle was checked. More

by rodger_walling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Sep 19, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Rodger! I’m glad to hear that you appreciated the detailed sheet outlining the checks performed on your vehicle. At Mitch Smith Chevrolet, our team strives to provide excellent service and thoroughness for our customers. We look forward to seeing you again! Best Regards, Sharon Smith Mitch Smith Chevrolet

September 05, 2026

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Employee Rating

Quick. In and out. Nice folks. Clean facilities Explained my car issue. Will return for future car services. More

by pinkmudprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2026

Mitch Smith Chevrolet responded

Glad you shared your experience with us! I’m glad to hear that you had a quick and pleasant experience at Mitch Smith Chevrolet. We strive to provide clean facilities and excellent service, so I’m happy you found that. We look forward to assisting you with your future car services! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 01, 2026

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Employee Rating

Fast courteous service. Through vehicle inspection, with a detailed report. They keep me updated as they preformed the oil change and tire rotation. I will definitely be bac More

by Pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Sep 01, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I’m delighted to hear that you received fast and courteous service during your vehicle inspection, oil change, and tire rotation at Mitch Smith Chevrolet. I appreciate your kind words, and we look forward to welcoming you back again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 27, 2026

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Employee Rating

They always do great with my vehicle and the prices are great as well will keys come back there More

by paytontammy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Aug 28, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Tammy! I’m thrilled to hear that you have had great experiences with your vehicle at Mitch Smith Chevrolet and that our prices meet your expectations. Looking forward to welcoming you back again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 05, 2026

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Employee Rating

Had a great experience. Very communicative, professional, and gets your vehicle back to you as soon as possible. More

by Pbell96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Aug 06, 2026

Mitch Smith Chevrolet responded

Thank you for your review! I’m glad you had a great experience at Mitch Smith Chevrolet. We strive to be communicative and professional, and it's great to know you felt that during your visit. We appreciate your feedback and hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 24, 2026

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Employee Rating

Love this place. People there are very friendly, and will work with you to make buying easy. Best experience I ever had buying a vehicle. More

by rollomichael613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Oscar Ramirez, Tiffany Hulsey, Dylan Curvin, Billy Hulsey, Samuel Tucker, Corey Calvert, Eric Laney, Braydin Ross

Print
Jul 25, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Michael! I’m excited to hear that you had the best experience ever buying a vehicle at Mitch Smith Chevrolet. Our team takes pride in being friendly and making the buying process easy for my customers. I appreciate your support, and we look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

July 16, 2026

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Employee Rating

I love dealing with the maintenance department on all my maintenance needs. Those guys and girls are super great to deal with and communication is awesome once my vehicle is scheduled for maintenance. From More

by michael.calvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Print
Jul 17, 2026

Mitch Smith Chevrolet responded

Thank you so much for your fantastic feedback, Michael! I truly appreciate your kind words about the maintenance department and am thrilled to hear that you have had such a positive experience. It's wonderful to know that Cory has provided you with great communication and service. We look forward to seeing you again at Mitch Smith Chevrolet for your future maintenance needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 13, 2026

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Employee Rating

As usual it's a pleasure doing business with Mitch Smith Chevrolet. I have bought two trucks from them. The first was a 1987 Silverado which I still own and the 2016 Silverado. In my business dealings with More

by mzanec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

Print
Jul 14, 2026

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I’m thrilled to hear that you’ve had such positive experiences with Mitch Smith Chevrolet, especially with both your 1987 and 2016 Chevrolet Silverados. It’s a pleasure to serve you, and we look forward to assisting you again in the future. Please feel free to share your experiences with others. Best Regards, Sharon Smith Mitch Smith Chevrolet

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