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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
125 Reviews
4.8

125 Reviews

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125 Reviews of Ethan Shaffer

June 17, 2026

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Employee Rating

My husband and I have bought several cars and trucks from this dealership. We like them and trust them. Our 2014 Truck needed a new transmission, we thought the truck was worth saving. The dealership put More

by bonnienash49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 18, 2026

Mitch Smith Chevrolet responded

Thank you for sharing your experience, Bonnie! It’s wonderful to hear that Mitch Smith Chevrolet has earned your trust through multiple vehicle purchases and continued support over the years. I'm glad the team was able to assist with the transmission replacement on your 2014 truck and help keep it on the road as you hoped. Your continued confidence in returning for your next vehicle is truly appreciated, and we look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 11, 2026

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Employee Rating

Very good Dealership and work important always on time and keep your car up date More

by bbared1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 11, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Mitch Smith Chevrolet and appreciate our commitment to timely service and maintaining your vehicle. We look forward to seeing you again for your next visit! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 08, 2026

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Employee Rating

They got me in and serviced my Corvette quickly everyone was very nice and professional. I'm very happy with the service they are great people. More

by markdeuschle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Mark! I'm thrilled to hear that you had a positive experience with the service on your Chevrolet Corvette at Mitch Smith Chevrolet. We take pride in providing quick and professional service, and it's great to know that it made an impression on you. I appreciate your kind words, and we look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 06, 2026

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Employee Rating

These folks are wonderful. I had a tire blow out almost 3 hours from home. They worked with my extended warranty and put on a tire an hour before they closed. They made me feel More

by cheryl.cch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 06, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Cheryl! I’m thrilled to hear that you had a positive experience with us at Mitch Smith Chevrolet, especially during a challenging situation. Our team truly strives to provide excellent customer care, and it’s rewarding to know that we could assist you when you needed it most. I appreciate your feedback and we hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 01, 2026

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Employee Rating

Ethan, Adam and Dustin made getting my truck fixed very easy. Exactly why I keep coming back. More

by Kevin McMinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Adam Aker , Dustin Hembree

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Jun 01, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Kevin! I'm thrilled to hear that Ethan, Adam, and Dustin made the process of getting your truck fixed so easy. It's always great to have loyal customers like you at Mitch Smith Chevrolet. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

May 18, 2026

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Employee Rating

Corey explains everything well after the service is completed. The dealership is great! They make you feel welcome. More

by taasmith1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert , Scott Browder

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May 19, 2026

Mitch Smith Chevrolet responded

Thank you so much for your kind words and for taking the time to leave a review! I’m excited to hear that Corey provided you with excellent service and that you felt welcomed at Mitch Smith Chevrolet. I appreciate your support, and we look forward to seeing you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

May 14, 2026

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Employee Rating

They do excellent work at a reasonable price. The employees are friendly and courteous. The work was completed with no probem. More

by joe4ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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May 14, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Joe! I am thrilled to hear that you found our work to be excellent and reasonably priced. We take pride in providing friendly and courteous service, and it’s great to know that your experience reflected that. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 23, 2026

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Employee Rating

Always pleased with Mitch Smith service with maintenance on our vehicles. Corey makes it especially convenient by getting our vehicles on short notice. More

by dmg4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Apr 23, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words! I’m thrilled to hear that you are always pleased with the service at Mitch Smith Chevrolet. It's great to know that Corey has been able to make your maintenance visits convenient, even on short notice. We appreciate your loyalty and look forward to assisting you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 09, 2026

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Employee Rating

Service was good and they changed my tire monitor system correctly this time. Thank you. More

by wesmaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Apr 09, 2026

Mitch Smith Chevrolet responded

Thank you for your positive feedback, Wes! I'm glad to hear that your tire monitor system was changed correctly and that you had a good experience with the service. We appreciate your support and hope to see you again at Mitch Smith Chevrolet! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 04, 2026

Dealership Rating
Employee Rating

Good service. Very friendly. Convenient. Trustworthy. We buy and lease our cars from them and are not disappointed. More

by jujojemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

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Mar 05, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you find our service friendly, convenient, and trustworthy. It's great to know that you chose Mitch Smith Chevrolet for your car buying and leasing needs. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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