Mitch Smith Chevrolet Reputation
Mitch Smith Chevrolet Reputation at Mitch Smith Chevrolet

Mitch Smith Chevrolet Reputation

Reputation Management

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Mitch Smith Chevrolet Reputation

June 01, 2026

Dealership Rating
Employee Rating

Ethan, Adam and Dustin made getting my truck fixed very easy. Exactly why I keep coming back. More

by Kevin McMinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Aker, Ethan Shaffer , Dustin Hembree

Jun 01, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Kevin! I'm thrilled to hear that Ethan, Adam, and Dustin made the process of getting your truck fixed so easy. It's always great to have loyal customers like you at Mitch Smith Chevrolet. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

May 30, 2026

Dealership Rating
Employee Rating

I am pleased with my experience with Oscar and The dealership. I like the straight forward way my deal was done and it’s a pleasure not having to deal with unnecessary additional dealer fees such as D More

by samdavis0007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Ramirez

May 30, 2026

Mitch Smith Chevrolet responded

Truly appreciate your thoughtful feedback, Sam! I’m glad to hear that you had a positive experience with Oscar and the dealership at Mitch Smith Chevrolet. We pride ourself on making the deal straightforward and transparent, so it's great to know you appreciated that. While we wish you could take advantage of our service department, we hope you enjoy your new vehicle and invite you to reach out if you ever need assistance in the future. Safe travels on the Alabama Gulf Coast! Best Regards, Sharon Smith Mitch Smith Chevrolet

May 18, 2026

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Employee Rating

Corey explains everything well after the service is completed. The dealership is great! They make you feel welcome. More

by taasmith1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert, Ethan Shaffer , Scott Browder

May 19, 2026

Mitch Smith Chevrolet responded

Thank you so much for your kind words and for taking the time to leave a review! I’m excited to hear that Corey provided you with excellent service and that you felt welcomed at Mitch Smith Chevrolet. I appreciate your support, and we look forward to seeing you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 29, 2026

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Employee Rating

This was my fourth purchase of a vehicle from Mitch Smith Chevrolet. I can say they listen, not pushy in sales and help find the best deal available. More

by Chris C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Laney

Apr 29, 2026

Mitch Smith Chevrolet responded

Thank you for your kind words, Chris! I truly appreciate your loyalty and am happy to hear you had a positive experience during your fourth purchase with us. We strive to listen to our customers' needs and provide the best deals possible. We look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

April 28, 2026

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Employee Rating

I had to take my car in due to catalytic converter code throwing, he had it done in a timely manner as well as fix one of my tires that had a screw in it that I did not know was there! More

by AlexisAlldredge99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Apr 29, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Alexis! I’m glad to hear that we were able to quickly address the catalytic converter issue and take care of your tire as well. I appreciate your feedback, and we hope to see you again for any future needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 25, 2026

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Employee Rating

I would love to thank Eric Laney and Summer for the great all around experience I enjoyed it and my kids were treated very well as well I would recommend them to anyone More

by Ts4157474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Laney

Apr 25, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you and your kids had such a positive experience at Mitch Smith Chevrolet. Eric and Summer will be delighted to know they made an impact. We truly appreciate your recommendation and look forward to seeing you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

April 15, 2026

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Employee Rating

My wife and I just purchased a Brand New Chevy Silverado 3500 HD from Mitch Smith Chevrolet in Cullman Alabama and we couldn’t be happier with the experience! We always dread the long drawn out dealership p More

by FamousShamus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Curvin, Eric Laney

Apr 15, 2026

Mitch Smith Chevrolet responded

Thank you so much for your fantastic review! I'm thrilled to hear that you and your wife had such a positive experience purchasing your new Chevy Silverado 3500 HD at Mitch Smith Chevrolet. It's wonderful to know that Dylan and Eric made the process smooth and enjoyable for you. I appreciate your recommendation, and we hope you enjoy making the most of your new truck! If you ever need assistance, feel free to reach out. Safe travels and happy driving! Best Regards, Joshua Smith joshua.smith@mschevy.com | Mitch Smith Chevrolet

March 18, 2026

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Dylan was awesome and he helped me secure the truck that I wanted. The transaction was very smooth and there were no unexpected fees. I would buy a vehicle from Mitch Smith Chevrolet again if I was in the m More

by Whit Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Curvin , Sheila Windsor

Mar 18, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Whit! I'm thrilled to hear that you had a smooth transaction and were able to secure the truck you wanted. I appreciate your kind words about our work at Mitch Smith Chevrolet, and we look forward to assisting you again in the future. Safe travels in your new truck! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

March 17, 2026

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Employee Rating

Eric Laney was AMAZING! Him and the Finance lady worked hard to get us in the vehicle we wanted! Highly recommend. I have found a dealer worth my time! More

by gunnkailyn25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Laney

Mar 18, 2026

Mitch Smith Chevrolet responded

Thank you for your review, Kailyn! I’m happy to hear that Eric and the finance lady were able to assist you in getting the vehicle you wanted. Your recommendation means a lot to us at Mitch Smith Chevrolet. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 05, 2026

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Employee Rating

Friendly , honest service from everyone. Would not go anywhere else! I have recommended them to several people. And they saw for themselves that Mitch Smith Chevrolet and especially Samual T More

by swaters7930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Tucker , Patrick White

Mar 06, 2026

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received friendly and honest service at Mitch Smith Chevrolet. It's great to know that Samuel made a positive impression as well. We truly appreciate your recommendations and look forward to serving you and your friends in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

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