

96 Reviews
Write a Review96 Reviews of Ethan Shaffer
October 13, 2025
Corey always accommodates my need for routine service when I am in town so I don't have to schedule an appointment which means an 80-mile round trip. I means a lot to me. when I am in town so I don't have to schedule an appointment which means an 80-mile round trip. I means a lot to me. More
Other Employees Tagged: Corey Calvert
October 03, 2025
Dylan was a very good salesman. Service department not so good at checking out a vehicle. Bad battery. Onstar don’t work. And to top it off the wrong battery was in the car. It’s in Service department not so good at checking out a vehicle. Bad battery. Onstar don’t work. And to top it off the wrong battery was in the car. It’s in the truck and supposed to be AGM battery and it had a lead acid one in it. And supposed the battery checked good at the dealer. More
Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Corey Calvert
October 02, 2025
Service needs to contact customer when car is complete. App showed still being worked on App showed still being worked on More
Other Employees Tagged: Corey Calvert
September 30, 2025
Always great service and friendly service. Great people to deal with. Never a bad ex5 Great people to deal with. Never a bad ex5 More
Other Employees Tagged: Corey Calvert
September 28, 2025
The Mitch Smith dealership has been our go to dealership for more than five years. Why?, because they are courteous, and work with you. Adam Aker, our salesman, is the best. Always has our best interest at for more than five years. Why?, because they are courteous, and work with you. Adam Aker, our salesman, is the best. Always has our best interest at heart. Our finance manager, Sheila, is phenomenal. Then after the sale, their service department is the best. More
Other Employees Tagged: Mitch Smith Chevrolet Reputation, Adam Aker
September 26, 2025
They got me in pretty quick and it didn't take long to do my service and they have a friendly staff. my service and they have a friendly staff. More
Other Employees Tagged: Corey Calvert
September 18, 2025
Jim is a great and professional salesmen have bought 6 vehicle's from Jim and will always call him for a new vehicle. vehicle's from Jim and will always call him for a new vehicle. More
Other Employees Tagged: Jim Cheatham
September 17, 2025
Service was quick but my only complaint is that when I got my truck back the gentleman that I talked to was not sure what the issue was with the brakes, and I was not even asked if I wanted them changed. got my truck back the gentleman that I talked to was not sure what the issue was with the brakes, and I was not even asked if I wanted them changed. When I asked the price, he just said it is usually around 300.00 but he wasn't sure. More communication would be great. I believe that the gentleman that helped me was Ethan but not completely sure. More
September 10, 2025
I have always loved Mitch Smith Cullman. Everyone there is always so nice and helpful. Everyone there is always so nice and helpful. More
Other Employees Tagged: Tiffany Hulsey, Corey Calvert
August 18, 2025
This is the second time Mitch Smith worked on my truck and after I picked it up I found damage that they, well looks like they tried to hide! The first was the Body shop taken care of hail damage and days and after I picked it up I found damage that they, well looks like they tried to hide! The first was the Body shop taken care of hail damage and days after I picked it up the dome light cover was found on the floor. After investigating I found a small piece of plastic (part of the clip) that holds the cover on on the floor also, this was never shown to me. Al’s my drivers side door lock mechanism stopped working also. Now I bring it in for service for recalls and some dash light. A few ways after I record it back I found a plastic piece on the drivers seat loose and laying on above the rocker panel. Well I thought no big deal just put it back on. Once I looked at it I notice cracks and stress marks from prying it off without taking a screw out that still had part of the broken plastic on it, again I never was told about this either. What’s the worst thing it’s it’s plan to see someone knew these things happen and they hope you won’t know until it’s to late to report and have them fix it, like the body shop did to me! More
Other Employees Tagged: Corey Calvert



