Service was good except that the mass flow sensor was not
reconnected and I had to return to the dealership to have the engine code removed after the sensor was reconnected.
reconnected and I had to return to the dealership to have the engine code removed after the sensor was reconnected.
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by PATANDANN
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Corwin Ford Spokane responded
We are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.
Tyler Goutermout, General Manager
Had work done on 2021 Explorer, main screen on dash was
acting up, cutting in and out/radio changing stations, ect, finally checked with Ford for further help, got it fixed. Ethan kept us informed, was gr
acting up, cutting in and out/radio changing stations, ect, finally checked with Ford for further help, got it fixed. Ethan kept us informed, was great to work with and was a comfortable experience overall.
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by lavwatson45
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2026 -
Corwin Ford Spokane responded
Thank you for letting us know Ethan kept you informed while addressing your Ford Explorer’s dash screen and radio issues. We’re glad the repair was comfortable for you and that everything is now working properly. Thanks for the five-star review!
Freddy Rodriguez, Service Manager
Very helpful and kind.
Ethan and the Manager went out of their way to help me! I sincerely felt taken care of.
Ethan and the Manager went out of their way to help me! I sincerely felt taken care of.
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by courtneyboatsman
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 17, 2026 -
Corwin Ford Spokane responded
How wonderful to hear Ethan and our manager went out of their way to help you during your Ford Expedition service. We’re delighted you felt genuinely taken care of. Thank you for sharing your experience.
Freddy Rodriguez, Service Manager
Apr 21, 2026 -
courtneyboatsman responded
Oh, Freddy, the manager who went out of his way to help me was YOU:) Thanks again! I am sincerely grateful!
Had my truck taken after talking to service department
they have said everything was in stock prior to starting work on my truck however I ended up waiting for almost 4 days to get my truck back
they have said everything was in stock prior to starting work on my truck however I ended up waiting for almost 4 days to get my truck back
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by petrrumyantsev
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 18, 2026 -
Corwin Ford Spokane responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Freddy Rodriguez, Service Manager
Great experience Kept us informed and updated.
Appreciate the care he showed. Kept us informed and updated. Appreciate the care he showed. Thank you so much
Appreciate the care he showed. Kept us informed and updated. Appreciate the care he showed. Thank you so much
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by GDBURNS1
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 09, 2026 -
Corwin Ford Spokane responded
We’re glad to know Ethan kept you informed and showed genuine care while servicing your Ford Explorer. We’re pleased the regular updates helped you stay up to date throughout the service. We look forward to assisting you again.
Freddy Rodriguez, Service Manager
Everyone is super nice and explains what I need to know.
Prices are very reasonable as well.
Prices are very reasonable as well.
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by EPRESTONCM
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Corwin Ford Spokane responded
We’re thrilled our team took the time to explain everything clearly and make you feel welcome for your Ford. Ethan is glad our pricing met your expectations. Thank you for your feedback, and we look forward to assisting you again.
Freddy Rodriguez, Service Manager
The service that I received on my last visit was fine,
Although I did have a problem arise that caused me to leave my vehicle overnight with a return trip on the following day. This was due to a reprogram
Although I did have a problem arise that caused me to leave my vehicle overnight with a return trip on the following day. This was due to a reprogramming error that interrupted my software download. Having to drive an additional 100 miles for the return trip was an additional cost that I made to pay- major bummer.
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by Jon wright
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 08, 2026 -
Corwin Ford Spokane responded
Jon, We are pleased to hear Ethan provided you with a positive service experience . We are disappointed to hear that your visit didn't measure up completely. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Freddy Rodriguez, Service Manager
Ethan is an excellent service writer.
He keeps me in the loop throughout the process and always surpasses our expectations of the dealership.
He keeps me in the loop throughout the process and always surpasses our expectations of the dealership.
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by Ben Riva
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 06, 2026 -
Corwin Ford Spokane responded
Thank you for highlighting Ethan’s exceptional service as you had your Ford Explorer worked on. We’re glad he kept you informed at every step and exceeded your expectations. We look forward to assisting you again.
Freddy Rodriguez, Service Manager
I was treated well and everyone was professional,
knowledgeable and friendly. They let me know what was going on with my vehicle.
knowledgeable and friendly. They let me know what was going on with my vehicle.
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by maryanimal12
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Sherrett
Apr 03, 2026 -
Corwin Ford Spokane responded
We’re grateful you experienced friendly and knowledgeable service from our team. We’re glad to have kept you informed about your Ford service. Thank you for the five-star rating.
Freddy Rodriguez, Service Manager
Great service thank to my advisor would recommend greatly
10/10 I will be back
10/10 I will be back
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by Customer
Verified Customer
Verified Customer
Mar 27, 2026 -
Corwin Ford Spokane responded
Thank you for recommending our service. We’re pleased your advisor provided great care during your Ford Expedition service. We look forward to welcoming you back.
Freddy Rodriguez, Service Manager