Eugene Desroches

I was serviced by Soamy today. It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at thi It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at this dealership. The dealership needs more lovely people like her. Thank you for making my experience pleasurable. More

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My mother in law brought her car in for 30k service . The service advisor Gene Derosches was super supportive and understanding for her needs . He took personal care and followed up with regular updates The service advisor Gene Derosches was super supportive and understanding for her needs . He took personal care and followed up with regular updates and exceeded all expectations She felt supported and appreciated More

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I recently had my Camry serviced at this dealership. My service advisor, Gene Desroches, was outstanding. Gene fully explained all the services being performed and kept in touch with me during the day. My service advisor, Gene Desroches, was outstanding. Gene fully explained all the services being performed and kept in touch with me during the day. The experience was smooth and done correctly. This is an extremely well run dealership. I would recommend Gene to anyone who needs a car serviced by a highly professional team. More

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I have always enjoyed my appointments with Gene Desroches! He is a great service advisor! Desroches! He is a great service advisor! More

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I visit this dealership because of the good service provided by Eugene DeRosier. He has been my service advisor for years and I drive over 30 minutes because of Gene. He explains what my vehicle need provided by Eugene DeRosier. He has been my service advisor for years and I drive over 30 minutes because of Gene. He explains what my vehicle needs and is very knowledgeable, courteous, and personable. Thanks for having Gene on the staff. More

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I've been going to Imperial for many many years. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. More

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We have been taking our cars for service at Imperial Toyota on a regular bases and are always treated with curtesy and respect. I feel as if we are getting a fair assessment of work that may or may not Toyota on a regular bases and are always treated with curtesy and respect. I feel as if we are getting a fair assessment of work that may or may not need to be done and why. To date we have been happy with the work done to keep our cars going for many year. More

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Pleasant atmosphere. Service advisor Eugene Desroches is always very helpful, professional and pays attention to detail. He always keeps you informed of the status of you Service advisor Eugene Desroches is always very helpful, professional and pays attention to detail. He always keeps you informed of the status of your vehicle while you wait. More

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Came in for a pick up and delivery service Gene D was assigned my vehicle and did a great job with what I needed assigned my vehicle and did a great job with what I needed More

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Eugene Desroches was very patient with me and answered all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long a all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long as there's folks like Euguene! More

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