Eugene Desroches

’ve been getting my oil changes and service at this Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right a Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right and that I’m well taken care of. His positive attitude and helpfulness truly make a difference. I really appreciate all that he does! More

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I always go to Gene D in the Service Dept. He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these d He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these days. He’s super responsive on email and phone and makes it all just so much easier and better of an experience to navigate my service needs. Thanks for everything Gene!! More

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I recently worked with Gene in the service department. My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him t My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him to all customers for service. More

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Eugene Desroches in service deserves 5 star ⭐⭐⭐⭐⭐ for excellent customer service and satisfaction as he is punctual and listens excellent customer service and satisfaction as he is punctual and listens More

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Service Department folks are very professional and friendly. Service was completed in the time mentioned. friendly. Service was completed in the time mentioned. More

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I came for a oil change and sticker for my car 3/24/25 I received awesome service from EUGENE DESROCHES he was efficient and professional in regards to the service I needed for the oil change my plate need received awesome service from EUGENE DESROCHES he was efficient and professional in regards to the service I needed for the oil change my plate needed to be reordered the person doing the sticker stated slightly dull EUGENE DESROCHES was very knowledgeable about this and recommended to go RVM in Milford Ma to assisted me which I did and received a temp plate until new came in I went back to dealership per recommendation of RVM to get a sticker which I did and they took me right and received my sticker and I was very satisfied customer on leaving the service department thank you again for awesome service. More

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Gene is a great service representative. Imperial is fortunate to have him. His personal service and expertise is appreciated. Imperial is fortunate to have him. His personal service and expertise is appreciated. More

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Very happy with sales and service! Majed sold me a C-HR which I look forward to many years of proud ownership. Repeat service customer and have always had an excellent experience with Majed sold me a C-HR which I look forward to many years of proud ownership. Repeat service customer and have always had an excellent experience with the service department at Imperial! More

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I highly recommend this dealership! I went recently for regular maintenance. They got me in and out quickly! I highly recommend my service advisor, Eugene Desroches! I went recently for regular maintenance. They got me in and out quickly! I highly recommend my service advisor, Eugene Desroches! More

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I recently had my Lexus serviced at this dealership. My service advisor was Gene Desroches. Gene was extremely professional in handling all aspects of my appointment. Everything went like clockwork. I My service advisor was Gene Desroches. Gene was extremely professional in handling all aspects of my appointment. Everything went like clockwork. I would highly recommend using Gene and this dealership. Great experience! More

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