Eugene Huang | Page 11

Complicated Difficult and Miserable should be their slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days beca slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days because there was no follow-through with the service orders that were supposed to have been implemented while the car sat the dealership for seven days. Pre paid in full and beyond nothing in communication, crickets, on pickup day and prior. We had to call THEM. Service department said they had no record of our upgrade requests. Zero employees had the same understanding…each contradicting what we were told by the prior. Such a very miserable experience. More

by dvwhomes Verified Customer Verified Customer

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Great service , great people solid explanations on what your going to get and a willingness to explain what your vehicles will come with and what's best for you. your going to get and a willingness to explain what your vehicles will come with and what's best for you. More

by btrasher20 Verified Customer Verified Customer

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Good dealership and nice people. I went in to get oil change and asked them to check why my car was burning through oil. Instead of telling before my appointment they told me they w I went in to get oil change and asked them to check why my car was burning through oil. Instead of telling before my appointment they told me they wouldnt help me. I bought the car there and they didnt try to help because it wasnt a KIA car. Not a big deal but wouldve been nice to know they couldnt help before my appointment. It was a free oil change and i am greatful for the free ones. More

by j_gaerts Verified Customer Verified Customer

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The best dealer I’ve ever worked with by far. I recommend them to everyone that I meet. I recommend them to everyone that I meet. More

by nataliesampson Verified Customer Verified Customer

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Great team that made us feel very taken care of and and helped us get into a car that made sense. helped us get into a car that made sense. More

by CASS.RAEMARIE Verified Customer Verified Customer

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Very friendly staff and great service. The process of scheduling, test driving, price negotiation, purchasing, documentation all went very smoothly and we were able to finish the whole pro The process of scheduling, test driving, price negotiation, purchasing, documentation all went very smoothly and we were able to finish the whole process in a day. More

by Kaimin Zhang Verified Customer Verified Customer

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The staff was friendly kind and caring. .They truly treat their customers like part of their team.. could not have had a better experience.. love love love my kia xpro sportage.. my dream su .They truly treat their customers like part of their team.. could not have had a better experience.. love love love my kia xpro sportage.. my dream suv. Perfect options and color.. More

by footmud1128 Verified Customer Verified Customer

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The team was great. Didn’t feel pressured to make the buy, but when we did it was a smooth and easy transaction. Didn’t feel pressured to make the buy, but when we did it was a smooth and easy transaction. More

by tanner.k.allen Verified Customer Verified Customer

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All the staff members at Kia of Everett were friendly, courteous, helpful and shared great information. courteous, helpful and shared great information. More

by yellow.rose.cathy Verified Customer Verified Customer

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We had a great experience. Staff was very friendly and helpful. We were under a time crunch and they helped make it all happen. Would go back and will recommend to anyone lo Staff was very friendly and helpful. We were under a time crunch and they helped make it all happen. Would go back and will recommend to anyone looking for a new car. More

by susyrobinson Verified Customer Verified Customer

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