112 Reviews
Write a Review112 Reviews of Eugene Lopez
June 22, 2022
I went to my appointment to my car and it’s take time 6 hours .no notification that take to long to do it. Only change oil and break fluid flush and rotate my tires and wait more than 6 hours. hours .no notification that take to long to do it. Only change oil and break fluid flush and rotate my tires and wait more than 6 hours. More
June 16, 2022
We bought a brand new car from them. We are having issues with it. made an appointment to get it looked at and fixed. It is under warranty, so we took it in. We understand they are busy We are having issues with it. made an appointment to get it looked at and fixed. It is under warranty, so we took it in. We understand they are busy. They tried to tell us nothing was wrong, and after finally hearing the problem of the rattling they said they fixed it. It is not fixed. There are bolts loose on the sub frame and our exhaust is loose. I called to let them know it isn't fixed. Said they would call back. No call. Called again they made me an appointment I got there and they turned me away and said they are 3 weeks out and they shouldn't have made me an appointment the ladies up front are new and don't know what they are doing. I said this is an ongoing issue you should have fixed last week. She said she didn't care they couldn't look at it. They were booked up. This is poor customer service. I would not recommend them to anyone. They also want you to do a survey and try to bribe you once you buy a car to give them a perfect score. More
Other Employees Tagged: Kyle Litchmore, Angela Fisher , Rachel Klee, Kendall Miller, Robin Rockey
June 04, 2022
The waiting areas are nice clean and the personnel are very welcoming. The service is great but the wait time is long otherwise I would give 5 stars instead of the 4 stars very welcoming. The service is great but the wait time is long otherwise I would give 5 stars instead of the 4 stars More
Other Employees Tagged: Dave Cogle, Angela Fisher, Tammie Letchworth , Anthony Bearden, Malaki Ettson, Douglass Miller, Anacario Rivera, Robin Rockey, Aaliyah Rodriguez
May 04, 2022
Jenkins Service team is Amazing, I can in with a flat tire with no appointment and they fix my car got me an oil change, in and out real fast with great quality to workman's ship. tire with no appointment and they fix my car got me an oil change, in and out real fast with great quality to workman's ship. More
Other Employees Tagged: Dave Cogle, Angela Fisher , Anthony Bearden, Dylan Craig, Tyler Mathis, Will Repko, Anacario Rivera, April Waters, Sean Wren, Jordan was nice and polite
April 29, 2022
Fast and on time! The cheapest oil change to be found anywhere around. Thanks for the good service! The cheapest oil change to be found anywhere around. Thanks for the good service! More
Other Employees Tagged: Dave Cogle, Angela Fisher , Anthony Bearden, Wilson Bermuder, Dylan Craig, Mark Lopez, Tyler Mathis, Will Repko, Anacario Rivera
April 25, 2022
Great sevice advisors. Fast service to get an oil change completed. Follow up call to insure that service was up to expectations by the dealership. Fast service to get an oil change completed. Follow up call to insure that service was up to expectations by the dealership. More

