Eva Perez | Page 4

The new shifter assembly makes the transmission shift smoothly again. First car in my life to change a shifter at any mileage. Now the start stop started stalling the Cherokee and won't restart without d smoothly again. First car in my life to change a shifter at any mileage. Now the start stop started stalling the Cherokee and won't restart without disabling. The dealership in Fort Wayne told me to leave the dead sealed battery and ignore the warning light as it improves the engine and starter life. Now that it is acting like this does it needs a sealed battery? More

by pmvm0 Verified Customer Verified Customer

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Danielle has been a joy to work with since the day we started coming to your dealership. The service department had been very accommodating and professional. We thank you sincerely for everything you d started coming to your dealership. The service department had been very accommodating and professional. We thank you sincerely for everything you do for us. Kurt and Kimmy Arntzen More

by clouki34 Verified Customer Verified Customer

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Helpful, courtesy, timely, knowledgeably and always. Ma Ke youngster of potential or upcoming work that will need to be done. Ma Ke youngster of potential or upcoming work that will need to be done. More

by lklbecka Verified Customer Verified Customer

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It took way too long. 2 weeks plus a couple of days. We had to rent a car so the value we saw in using the dealership was negated. I didn't feel that the service was up 2 weeks plus a couple of days. We had to rent a car so the value we saw in using the dealership was negated. I didn't feel that the service was up to it's usual standards. When we picked it up, the sunrider top was not correctly latched which I discovered as I was driving home. Jimmy was irritating from the first contact and was not very communicative with us. It never took more than a day to get warranty work approved, but for Jimmy it took 5 or so days. We were given (and charged for) an oil change - I told Jimmy that it was just done. Eva graciously took care of that for us. More

by ksbirong Verified Customer Verified Customer

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Terrible communication, endless delays, poor customer service, and no accountability. Extremely disappointing experience overall. Never again. service, and no accountability. Extremely disappointing experience overall. Never again. More

by ashiel11 Verified Customer Verified Customer

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Excellent service! Eva was extremely helpful and completed my service in a timely manner. Service Tech Colin went the extra mile and advised me with a tire issue. Eva was extremely helpful and completed my service in a timely manner. Service Tech Colin went the extra mile and advised me with a tire issue. More

by Pat N Verified Customer Verified Customer

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My Grand Cherokee has only been serviced by this dealership for fourteen years. Current team in the service department is excellent! dealership for fourteen years. Current team in the service department is excellent! More

by ctls67 Verified Customer Verified Customer

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The girls in the service department, John and Tom in parts and Tim Benoy were all spectacular. parts and Tim Benoy were all spectacular. More

by sckbnapoli Verified Customer Verified Customer

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They are very nice people and they really take care of you in a timely manner you in a timely manner More

by harveysmith482 Verified Customer Verified Customer

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Kunes Woodstock has very professional, caring employees in all departments that treat you with respect. They also live up to their promises. in all departments that treat you with respect. They also live up to their promises. More

by yolanda a Verified Customer Verified Customer

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