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Evan Shade
371 Reviews
Dealership Experience
13 yrs, 10 mos
Specialties & Trainings
ASE Certified
371 Reviews
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371 Reviews of Evan Shade
March 13, 2019
Service Rep The service rep did not contact me once during the time my vehicle was at the dealer. I recently purchased a 2017 Camaro and had a flat tire on Saturd The service rep did not contact me once during the time my vehicle was at the dealer. I recently purchased a 2017 Camaro and had a flat tire on Saturday . The fix a flat sealant failed so I had to have the car towed to Beaver Chevrolet. I called as soon as the service center opened and left a voicemail but did not receive any response, Three calls later I had a young lady tell me the car was ready and to come in to get it. When I arrived the car had not been touched. I asked the service rep why he had not returned my calls he said they were busy and he ignored the phone in that case. That is not acceptable. The did not take care of my car until the following day. Two days for a flat tire. The lack of communication was disappointing. I will say that the sales team gets a 5 star rating. Both Darrell and Dustin stepped to help with the situation otherwise my car would probably still be there. More
by rclarkone
Verified CustomerOther Employees Tagged: Dustin Hughes , Darrell Williams
March 07, 2019
Supberb Customer Service My service was excellent and on time, no complaints. I would recommend your dealership to any one that is interested because with there shuttle servi My service was excellent and on time, no complaints. I would recommend your dealership to any one that is interested because with there shuttle service was able to get to and from work in a timely manner with no delays. More
by DAITIA516
March 04, 2019
Exceptional service From Evan Evan was truly amazing with my timeline that I had to stick to he went above and beyond to get me in and out of the dealership while remaining extreme Evan was truly amazing with my timeline that I had to stick to he went above and beyond to get me in and out of the dealership while remaining extremely professional with handling all my questions I had to ask during I would recommend him every single time More
by KKRIEGS13
March 03, 2019
Service always takes so long! The service department hasn't gotten the message from owner "here to Wow ya!" Received free oil changes with purchase, which was great, but 1st oil c The service department hasn't gotten the message from owner "here to Wow ya!" Received free oil changes with purchase, which was great, but 1st oil change took over 4 hours!! Second one took 3 hours (with appt both times). Requested a tire rotation also, had to go by Ford and have them reset the tire pressure indicators, guess they forgot that part! Thanks to AutoNation Ford for readjusting the air pressure in the tires also! And the statement "loaner with every service", not true!! Be prepared to stay the day with them! Their "snack" area needs major help! Jelly beans are okay, but why not try something else since you have us "hostage" until service is complete. More
by D&J
March 01, 2019
Satisfied Customer! The electrical problem was diagnosed and fixed the same day as the service appointment. The ASM, David Parisi, kept me posted on the status in all ph The electrical problem was diagnosed and fixed the same day as the service appointment. The ASM, David Parisi, kept me posted on the status in all phases of the repair. More
by JJ4413
Other Employees Tagged: Dave Parisi
February 28, 2019
Asst Service Manager Service Manager was enjoyable to work with and truck was completed on time. Will determine if new truck's t converter was fixed over next several we Service Manager was enjoyable to work with and truck was completed on time. Will determine if new truck's t converter was fixed over next several weeks. More
by SAMMYGIRL4
February 21, 2019
painless Got in and out within the time I was given. Customer lounge was on point. Service manager was friendly and professional. Very happy with the exper Got in and out within the time I was given. Customer lounge was on point. Service manager was friendly and professional. Very happy with the experience. More
by MarvO
February 21, 2019
Great service Nice and friendly employees Evan greeted me as soon as I entered the building. He got my car entered and gave me a time frame when the job will be don Nice and friendly employees Evan greeted me as soon as I entered the building. He got my car entered and gave me a time frame when the job will be done and arrange a shuttle ride to my job. The shuttle driver was great also. All around great service. More
by lilpoppy132
Other Employees Tagged: The shutter driver.
February 09, 2019
Great Service Experience Had a great experience, exceeded every expectation. Was quoted a price and once the job was done price was less than quoted. Thank you all. Had a great experience, exceeded every expectation. Was quoted a price and once the job was done price was less than quoted. Thank you all. More
by SWMS1000
February 08, 2019
Great job Evan and Service team Had a great visit at Beaver Chevrolet ! Evan and the service team went above and beyond! They were honest and represented Chevrolet at a high regard ! Had a great visit at Beaver Chevrolet ! Evan and the service team went above and beyond! They were honest and represented Chevrolet at a high regard ! Thank you for the excellent service ! More
by JOELLIVINGOOD22
