Evelyn Santiago | Page 25

very reasonable, customer friendly, and all around great environment!! Joe Melfi was a pleasure to work with environment!! Joe Melfi was a pleasure to work with More

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Good: Charlie did a great job. Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management i Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management is horrible! Picked up vehicle in pouring rain, no dry areas to inspect. Got home found multiple paint scratches. Jeremy told me to get an estimate from a body shop which I did and when presented told me this in writing “ After further thought, we won't be covering the repair.Good luck with your Jeep.” & “ You're accusing us of having damaged the car and it is something you could have damaged as well. You've been difficult from the start.” I don’t care what you think, you don’t say that to a customer and he obviously intended on wasting my time. WOULD HAVD PREVENTED THE SALE: Had I known that Jeep has a CHRONIC issue with their paint corroding because they do not paint behind the door hinges and They DO NOT warranty for such repairs, I would have NEVER purchased any JEEP. Between their take it or leave it attitude, poor business ethics, WAY over priced products and many poor YELP and Google reviews sums up that buying from this dealer and this product is a huge mistake. More

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Quick turn around and the best deal to be found! Excellent customer service! This is our 5th car from Cristian. Would highly recommend!! Excellent customer service! This is our 5th car from Cristian. Would highly recommend!! More

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I walked in and was treated kindly and with respect. Brandon listened to my needs, and helped me to find the perfect car. 😀. Brandon listened to my needs, and helped me to find the perfect car. 😀. More

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