"Patient with First Timer"
The team at Inver Grove Honda was amazing. Evelyn Wood-Trout was patient, professional, and really explained the process well to a first time buyer.
"Great experience. "
Everyone has been helpful and follows through. Evelyn is very personable and professional. She isn't "pushy" to make a sale. Evelyn gave enough information so I was able to make an informed decision about my purchase. She displays honesty and integrity. I would definitely recommend Evelyn to others, and will return to her for my next purchase.
They take care all my my concerns and very friendly. I bought 2 cars from Evelyn, she is very friendly, answered all the questions that we had! Best service department!
"5 Star Honda"
My son and I had spent nearly 12 hours visiting 6 area dealerships in search of a newer Honda CRV for me. I'm 82 and I was exhausted. We arrived at Inver Grove Honda shortly before closing. There we met EVELYN, sales-LADY par excellence, with 26 years experience. She was so pleasant, so knowledgeable, so helpful and kind, and so accommodating. Evelyn found just the right CRV for me. We looked it over closely, test drove it, and decided, THIS IS IT. It's my 4th Honda and 3rd CRV.
My daughter and I, from a northern suburb, returned for the vehicle a few days later. Andrew, Jeff, John, and of course EVELYN, all helped us that day. No one pressured or hurried us in any way.
The people at INVER GROVE HONDA are honest and fair. It's a very good place to buy your next vehicle, and with EVELYN'S help, you just won't go wrong.
I found the Inver Grove Honda team to be very helpful and accommodating to my needs. It was my first time buying a car, and Evelyn and Akela were patient and very informative. I appreciate that they did not take advantage or get annoyed with how naïve that I was!
"Great Deals & Great Service"
Impressed by the friendly and attentive staff, good looking showroom with many customer comforts including fresh pizza and ice cream!
Felt we got an excellent deal on our trade- in for a 3-year lease on a new Honda CRV. Process went smoothly.
"Muy excelente Servicio!"
Gracias Evelyn pot toda tu ayuda para el lease de mi Honda Civic! I LOVE IT! This is our second vehicle from Evelyn Wood
Gracias por tu ayuda
"Extremely satisfying experience!"
We needed to buy a second vehicle, so started with Carfax. Found a "hot buy" Toyota Yaris with low mileage, one owner and no accidents. Via email we asked if the vehicle was still available. Evelyn Wood-Trout answered with a phone call in a matter of minutes. It was six o'clock on a Saturday evening. Of course, Sunday the dealership is closed. Monday we had a family commitment that could not be changed. After a detailed discussion with Evelyn, and sight unseen, we put money down (via credit card) and on Tuesday morning, went up to the Honda dealership for a test drive. That was pretty much it! We needed a small vehicle to run to the golf course, or do errands around town, and we got it! And, we had this encounter with the nicest people ever. Evelyn has this big smile and friendly way about her, and knows her stuff. John, the finance person, was very accommodating to meet our payment needs. The dealership is very impressive. The customer service waiting area looks roomy, comfortable and very clean. Can't wait to come back for our free maintenance services. All in all, we are extremely satisfied!
"Drove a car in, drove a different car out"
- David Evans
Evelyn and co. took good care of me, plenty of time discussing the right options for me and getting everything done behind the scenes for a quick turnaround. Happy customer, will be back, would definitely recommend.
Other Employees Tagged:
"Excellent customer care!!"
Evelyn was great to work with. We contacted with her via phone and setup appointment. Drove from Fargo, ND and was little hesitant how everything will go with trading option. Evelyn kept two Pilots ready for us to do test drive. Pricing was very competitive and had a little room for negotiation. We never felt any sales pressure but we felt they wanted to earn our business by any mean. They also offered us lunch since we were waiting for car inspection to be completed. They went through all details and made sure we satisfiy. I can’t say enough for their great customer service. Evelyn you are awesome and Thank you to help us to buy our 1st brand new car. God bless you and keep blessing you.