Ewell Shuff | Page 2

Expectations Surpassed Just bought my second Mercedes from Bob Holton and was wowed by the friendly atmosphere and competent staff at Atlanta Classic. Bob's knowledge of Mer Just bought my second Mercedes from Bob Holton and was wowed by the friendly atmosphere and competent staff at Atlanta Classic. Bob's knowledge of Mercedes is amazing and he orchestrates an effortless and smooth purchase process. I strongly recommend you meet with Bob before you buy ANY automobile, regardless of what type of auto you desire! Thank you, Bob! John P. Bryant More

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The Most Amazing Customer Service Experience I have Ever Had I can't say enough about Bobby Waites, Ewell Shuff, and Bruce Lamb and the level of personal service they have given me during every visit to Atlanta I can't say enough about Bobby Waites, Ewell Shuff, and Bruce Lamb and the level of personal service they have given me during every visit to Atlanta Classic Cars Mercedes Benz Dealership. I have had a very interesting situation with a CPO M/B GL 450, which I purchased in California last December 2013. The vehicle had many issues, which I feel the selling dealership, Mercedes Benz of South Bay (Torrance CA) overlooked. The electrical issues that I have encountered, caused the vehicles window and sunroof to open without warning and resulted in the vehicle being flooded while on a road trip in N. Georgia. Although Atlanta Classic Cars is totally uninvolved in the sale of this ( I call it the Poltergeist) vehicle, they have gone to the farthest lengths I have ever experienced in addressing the issues, fighting with M/B USA on my behalf and even paying out of their own dealership budget for much of the more than $10,000 in repair, loaner vehicle and non-warranty related resolutions of these ongoing issues. This is a unique set of circumstances and for this totally neutral dealership to delve into and heck, just downright take charge of this 6 month odyssey and do everything in their power to make me as whole as possible......well I am thrilled, amazed and forever thankful for the support and assistance of these 3 gentlemen and the entire staff, from thje greeters to the loaner vehicle staff, to all I have encountered at this amazing dealership. I am forever a client of Atlanta Classic Cars in Duluth, GA! and just fyi....this saga continues and they remain the best advocates a customer could ask for! More

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