Bobby Waites
Bobby Waites at Mercedes-Benz of Atlanta Northeast
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Bobby Waites

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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5.0
79 Reviews
5.0

79 Reviews

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79 Reviews of Bobby Waites

April 16, 2024

Dealership Rating
Employee Rating

Exceptional customer service from driving in the service area, getting a loaner car, my service advisor , the concierge !! More

by Sandrene Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Rabideaux , Loaner car personnel and concierge personnel

April 05, 2024

Dealership Rating
Employee Rating

They have one of the best Service Departments and people working in it in Georgia and other states in the USA. More

by ckmail
Recommend Dealer
Yes

Other Employees Tagged: Shop Service Manager

March 07, 2024

Dealership Rating
Employee Rating

Always a friendly greeting with a smile. Treat you like family. Very accommodating and courteous customer service! Highly recommended! More

by lady182140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

Robert Waites GREAT JOB and his Team in keeping my ML serviced and on the road. Including but not limited to, the Mechanics, Parts Dept and People at MB Atlanta Northeast. More

by ckmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2023

Dealership Rating
Employee Rating

Bobby my service advisor is always amazing and I consistently have great interactions with everyone at this location More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loaner department and service reception are also great

December 07, 2023

Dealership Rating
Employee Rating

Prompt, courteous and knowledgeable in general. Bobby Waite is a pleasure to work with. He is always responsive and finds a way to resolve issues. More

by jperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2023

Dealership Rating
Employee Rating

Most excellent service. Bobby Waites is a phenomenal service manager. He is always efficient, honest and friendly. You can’t ask for more than that!! Dr Thomas Brosky More

by drbrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackson Barron

June 29, 2023

Dealership Rating
Employee Rating

My service advisor went above and beyond to help me. The experience was extremely pleasant More

by Ksmith1551
Sales Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

Finn gave us an exceptional customer experience from the start. He communicated with us from the time our vehicle was being built up until we picked it up. He was very flexible and a truly nice person. More

by Ade
Sales Price Transparency
Recommend Dealer
Yes

May 22, 2023

Dealership Rating
Employee Rating

Bobby waites plus all other associates were courteous,professional . Thank you MB northeast .first class operation! More

by Khubmann3711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Khubmann3711 responded

Bobby Waites plus all other Associates I came in contact with where courteous,professional.thank you MB northeast.first class operation

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