FLOYD WHITLOCK

Great friendly staff,quick easy no hassle dealings. Great customer service,would definitely recommend shopping there! It was so quick to fill out paper and drive out my new car ,Thanks Easterns!

Helpful 0

Report | Respond | Print

I only get one day off a week and I was struggling to find a dealership open on Sunday but I was very impressed with the service I received. Floyd was fun to chat with and talk to me through what I wanted in a vehicle. The first car he got for me was the one I purchased but we still looked at a couple others just to make sure I wasn't impulse buying LOL. Everyone was thorough and efficient while still being warm and welcoming.

Helpful 0

Report | Respond | Print

I been shopping around for a while for a new truck and I'm so glad I came to Easterns. Floyd got me a great deal with low miles and I love my car.

Helpful 0

Report | Respond | Print

My visit to Easterns was a very pleasant car purchasing experience. My takeaway from the whole car buying experience, according to Mr. Whitlock, is that I wasn't going to find a better deal anywhere else. With that being said, I did check out other dealers and ended up back at Easterns as Mr. Whitlock said I would. If more car dealers were like him the car purchasing ordeal would not be an ordeal at all. I commend Mr. Whitlock for his integrity and outstanding ability to handle difficult customers -- as I'm sure I started out being that difficult customer. Thank you Easterns and thank you Mr. Whitlock for making my car buying experience a very pleasant and productive event.

Helpful 0

Report | Respond | Print

Mr.Whitlock was amazing from beginning to end.Floyd made us feel right at home. Everything pertaining to financing was transparent. Im truly pleased with my experience and will be using them for future business.

Helpful 0

Report | Respond | Print

I didn't have high expectations but Floyd and Venny took care of me thanks guys hope to see you in two years when I can afford one them luxury cars

Helpful 0

Report | Respond | Print

The guys getting you in for you appointment straight lie, your job is not your credit. However they were able to get us financing when hope seemed lost for a vehicle we wanted and payments we could afford. Flloyd was a wonderful salesman and made a difficult situation easier. I would recommend Easterns.

Helpful 0

Report | Respond | Print

I had good service my first time purchasing my car. My sister will be coming there soon! Floyd Whitlock was my salesman, he catered to my specific need and was helpful working with my budget!!!! I Love my new car!

Helpful 0

Report | Respond | Print

They are all good in their respective fields and have been recommending them already and will still continue to do so. Most especially the amiable Floyd .

Helpful 0

Report | Respond | Print

Mr. Whitlock was great in helping me purchase a used vehicle. We worked out numbers until I was comfortable. The business behind him was not very helpful when I doind that the rear brekes and rotors are rubbing and neede replacement for $700+ dollars and a fuel injector needed replacement $800+ (luckily I bought the manufacturer warranty at an actual gmc dealership NOT Eastern motors third party; this was covered with a $100 deductible). When I called about the issue Management said they would cover the rotors under the 30 day warranty. When I brought in the invoices and estimates he recinded that offer and gave me excuses stating that it was ny preference to have the brakes be corrected and not squeal. That the vehicle passed MD inspection. I see the company really doesn’t go over the vehicles thoroughly and when I came to deal with correcting I was met with resistance.

Helpful 0

Report | Respond | Print