Fady Cherubim | Page 2

Sold my dad a car the had a check engine light on not even two weeks after he purchased it. When he dropped it off at the service department no one, he didn’t hear anything about the car til two days aft even two weeks after he purchased it. When he dropped it off at the service department no one, he didn’t hear anything about the car til two days after. The absolute worst car dealership ever, don’t give these xxxxx your money More

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The finance manager Gerorge Matteta is a bully he want me to take the 9% after I told sales person I already have financing through my own bank!! He then went on to say no one is going to finance you!! Ban to take the 9% after I told sales person I already have financing through my own bank!! He then went on to say no one is going to finance you!! Banks won’t do because of the car mileage, which was a lie, he then said I have the best interest rate. Mind you I already have a 5.4% with my own bank, he got all upset because I won’t sign, I will never go back to the dealership More

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Wonderful work and exceptional customer service. The check in and check out process was FLAWLESS! I also appreciates their attention, such as calling to keep me updated/posted about my car work status. check in and check out process was FLAWLESS! I also appreciates their attention, such as calling to keep me updated/posted about my car work status. Also, all agents throughout the whole process, from calling/scheduling/confirming/greeting, checking in, dropping off, and pick up were extremely professional, friendly and understanding, especially when I asked or had a question. Lastly, what stood out the most was the information shared about my car’s current health and suggested services available to address them. However, due to experiencing limited/financial hardships/challenges, I decline. They respected my choice and did not continue about the matter. I really appreciate it, for it would have triggered me, as it would just remind me of the unhappiness I am experiencing about the matter. So THANK YOU very very very much for this. Also on a side note, as someone who is part of the high risk group of contacting/dying from corona virus, I experience daily anxiety and worry about going out, people and all settings. But, I kid you not, I experience/felt the complete opposite once on site and my interactions with staff. Another Thank you. Best, Diana More

by dianavargas1982 Verified Customer Verified Customer

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Poor communication/customer service. Very disappointed with this experience. We started off with a great conversation, but the dealership just couldn’t deliver even the minimum quality that you would expe with this experience. We started off with a great conversation, but the dealership just couldn’t deliver even the minimum quality that you would expect. More

by J2T2 Verified Customer Verified Customer

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Great We bought a new Nissan Kicks, and felt that the professionalism and transparent negotiation was top notch here. They handled a complex situation with We bought a new Nissan Kicks, and felt that the professionalism and transparent negotiation was top notch here. They handled a complex situation with social distancing well, and it felt safe to visit. The at-home test drive really stood out, and was a very customer-focused touch during these challenging times. Thanks, Boch team! More

by CAMERON Verified Customer Verified Customer

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My visit with Nissan in Norwood was a good experience. The salesmen I worked with really strived to find me a car that worked best for me and was in my price range. The salesmen I worked with really strived to find me a car that worked best for me and was in my price range. More

by Hmcmahon95 Verified Customer Verified Customer

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Great experience, very friendly, knows his cars. Didn’t try to make me buy what I couldn’t afford, showed me all the options!! Thanks Again!! try to make me buy what I couldn’t afford, showed me all the options!! Thanks Again!! More

by SHARABUBB Verified Customer Verified Customer

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The salesperson was very informative but the manager was completely rude and unprofessional. Will never do business with Boch again . I spent 5 stressful hours there and I came in with my own financing a completely rude and unprofessional. Will never do business with Boch again . I spent 5 stressful hours there and I came in with my own financing and the car I wanted picked out . More

by Janell714 Verified Customer Verified Customer

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They worked with me to get the car I wanted. It was an easy process to buy and get my new car on the road. easy process to buy and get my new car on the road. More

by CHERYLLEKOUSI Verified Customer Verified Customer

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Boch Nissan Norwood I purchased a 2020Nissan Rogue Sport with all the "toy's" Moonroof,Lleather seats,GPS,Bose speaker's,Driving assist-safety feature. Salesman was P I purchased a 2020Nissan Rogue Sport with all the "toy's" Moonroof,Lleather seats,GPS,Bose speaker's,Driving assist-safety feature. Salesman was Pierre.....his boss mgr Jake very nice to work with and workout my trade-in (2019-Rogue Sport) Overall a real pleasant experience I had. Oh George --- More

by BEARYBOB Verified Customer Verified Customer

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