Farle Lutian
Farle  Lutian at Town East Ford

Farle Lutian | Page 21

Internet Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
5.0
460 Reviews

I provide world class customer service before and after the sale. I am committed to bring transparency in every car deal. I treat customers like family. Accomplishments: Over all Salesman of the Month Salesman of the Month Over all Champion - Customer Service No. 15 in the Region - Employee Excellence Award Level 3 No. 5 in Berkshire Hathaway Automotive Fleet Sales

Dealership Experience

14 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

Specialties & Trainings

Level 3 Ford Certified

5.0

460 Reviews

Write a Review

460 Reviews of Farle Lutian

April 07, 2024

Dealership Rating
Employee Rating

This is my second purchase from Town east ford over the years, and each time the experience has been top-notch. Farle Lutian, my sales contact is always professional, friendly, and never pushy. The fina More

by faye dizon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh , Tony Aguirre

Apr 08, 2024

Town East Ford responded

Thank you so much for the fantastic review! We are thrilled to hear that you've had not just one, but two top-notch experiences at Town East Ford! It means a lot to us that you keep coming back. We take pride in having a professional, friendly, and helpful team, and we're so happy that Farle, Anuj, and Antonio all exceeded your expectations. Farle's no-pressure sales approach is something we strive for, and Anuj and Antonio's dedication to finding the best financing options for our customers is truly commendable. We appreciate you recommending Town East Ford so highly – even offering us 10 stars if you could! While we may not have a 10-star rating system, your kind words are the highest praise we can receive. We look forward to seeing you again in the future!

March 30, 2024

Dealership Rating
Employee Rating

By far the BEST EXPERIENCE I HAVE EVER HAD at a car dealership. Worth the drive from midland. Farley , drew , Matt and Ray for an amazing job. I’m referring all friends and family to y’all yall helpe More

by Baileefarland20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt DeAnda, Ray Monks Jr, Drew Vespia

Apr 01, 2024

Town East Ford responded

Wow! Your review absolutely made our day! It means the world to us that you had the BEST EXPERIENCE you've ever had at a car dealership here. That's exactly what we strive for, and your willingness to drive all the way from Midland tells us we achieved it! We'll be sure to pass your kind words on to Farley, Drew, Matt, and Ray – they'll be thrilled to hear how much they impressed you with their helpfulness, kindness, and phenomenal customer service. We're so happy that they were able to win you over to the Ford brand! Their dedication to making you feel comfortable and heard throughout the car-buying process is truly commendable. Your comment about becoming a loyal customer "as long as dogs have four legs" made us smile. We hope to continue providing you with exceptional service for many years to come, and we appreciate you referring your friends and family to us! Thank you again for choosing Town East Ford and for taking the time to write such a fantastic review. We look forward to seeing you again soon!

March 17, 2024

Dealership Rating
Employee Rating

Farle was excellent to work with and very accommodating. The vehicle I bought appears to be in excellent condition. More

by Arthurw64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz

Mar 18, 2024

Town East Ford responded

Hi Arthur, Thank you for your review. We are pleased to hear that Farle provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 16, 2024

Dealership Rating
Employee Rating

Very great experience they took care of me only thing is I didn’t get led headlamps and tail lights but everything else was very good. More

by Eli Conde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hall, Anuj Singh , Patricia Breakfield

Mar 18, 2024

Town East Ford responded

Hi Eli, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 12, 2024

Dealership Rating
Employee Rating

He was the nicest car salesman I've ever worked with. Was not planning to buy that day but he made me feel comfortable and solid in my decision and made the process very comfortable. More

by Daniel.Dorminy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Powell

March 04, 2024

Dealership Rating
Employee Rating

Overall, my experience at Town East Ford continues to be nothing short of exceptional. I want to extend my gratitude to the entire team for their dedication to customer satisfaction. I will not hesitate to More

by Bstill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt DeAnda, Steve Powell

Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 28, 2024

Dealership Rating
Employee Rating

Farley was fantastic! Worked hard and was very personable. Made our purchase worth while. We will be back again when we need a new vehicle. Also liked Anju very much too. More

by TACKER1005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 27, 2024

Dealership Rating
Employee Rating

We have bought 11 vehicles from Farle very friendly and always calls us to check on us after each vehicle just to make sure we are pleased with our vehicle. We would recommend anyone to him. More

by Rustynail1691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 24, 2024

Dealership Rating
Employee Rating

Farle was very welcoming and helpful. It was a pleasant experience and I felt really comfortable with the buying process. More

by yorkheather87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 24, 2024

Dealership Rating
Employee Rating

Can not say enough good things! Super helpful, very friendly. Got us the best deal. I'll definitely be back to give more business to in the future. More

by factorof8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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