Ozzy Ortiz
Ozzy Ortiz at Town East Ford
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Ozzy Ortiz

Business Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
61 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

Ford Sales Certified

Ford CPO Sales Certified

5.0

61 Reviews

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61 Reviews of Ozzy Ortiz

April 18, 2024

Dealership Rating
Employee Rating

Farle was great through the entire (albeit long) ordering process. He provided timely updates regarding the status of my Maverick. His level of service made it evident he was capable and motivated. Maggi More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Ray Monks Jr, Maggie Arroyo , Jim Artrip

Apr 19, 2024

Town East Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that Farle provided you with timely updates and excellent service throughout the ordering process for your Maverick, especially considering it was a long one. We appreciate your recognition of his capability and motivation – we'll be sure to pass your kind words on to him! We're also delighted to hear that Maggie was charming, friendly, and provided a high level of service when you picked up your truck. Creating a smooth and enjoyable experience from start to finish is our goal, and it sounds like both Farle and Maggie did an amazing job! Congratulations on your new Maverick, and thanks again for choosing Town East Ford! We hope you enjoy your truck for many miles to come.

April 06, 2024

Dealership Rating
Employee Rating

Blake is very knowledgeable and took the time to explain everything about the vehicle and the purchase. I am planning on purchasing another vehicle from him again. Highly recommended him to my friends and More

by Raymondalva
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers, Brian Hillmann

Apr 08, 2024

Town East Ford responded

Congratulations on your new car! We're thrilled to hear that Blake provided exceptional service and made the purchase process informative and enjoyable for you. We know how important it is to have a knowledgeable salesperson to answer your questions, and we're so happy Blake could exceed your expectations. Thank you for recommending Blake to your friends and family! That's the highest compliment we can receive. We look forward to seeing you again in the future, perhaps to help your friends and family find their perfect vehicles too!

March 30, 2024

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Employee Rating

sales people and business managers listened to what I wanted and my concerns and were great at explaining everything. I live very close to this dealer and it is really mentally comforting to work out a d More

by W_SGARD703
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Anuj Singh, Diana Maldonado , Craig South

Apr 01, 2024

Town East Ford responded

Thank you for taking the time to leave this review! We at Town East Ford are thrilled to hear about your positive experience. We strive to build trust and lasting relationships with our customers. Your feedback lets us know we're on the right track! Thank you again for choosing Town East Ford. We look forward to being your trusted automotive partner for many years to come!

March 17, 2024

Dealership Rating
Employee Rating

Farle was excellent to work with and very accommodating. The vehicle I bought appears to be in excellent condition. More

by Arthurw64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian

Mar 18, 2024

Town East Ford responded

Hi Arthur, Thank you for your review. We are pleased to hear that Farle provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Dealership Rating
Employee Rating

Excellent service no problems. Service rendered was efficient and helpful. I was surprised by the time it took for .y oil and filter change. More

by felton_felton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric, Ray Monks Jr, Terri Scott, Steve Powell , Patricia Breakfield

Mar 18, 2024

Town East Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 13, 2024

Dealership Rating
Employee Rating

Best experience and treatment I have ever had buying a car! Would recommend Town East Ford to all my friends! More

by catherinewylie1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cedric Jones, Tyler in Seevice

Mar 19, 2024

Town East Ford responded

Thank you for your kind words! We look forward to your next visit!

March 03, 2024

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Employee Rating

Professional, Friendly , easy to work with , definitely recommend to get your next vehicle with them . More

by Carlosrivera45552076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Maldonado

Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 29, 2024

Dealership Rating
Employee Rating

Blake is the REAL DEAL! Got me in my 1st truck and made me confident that I spent my money well!! Ozwaldo in finance made sure I understood everything I signed up for. I def More

by dompham504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 09, 2024

Dealership Rating
Employee Rating

Great place to buy a used vehicle. Will recommend to people. And will be back for more More

by Luisalmeida940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Marques

Feb 09, 2024

Town East Ford responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 21, 2024

Dealership Rating
Employee Rating

My experience was very pleasant. I initially connected with Farley and let him know what I was looking for and that I was time constrained as I was traveling 4.5 hrs to their dealers More

by Jmcdaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Brian Hillmann

Jan 23, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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